What is CHARMS?

CHARMS is a robust online case management platform designed to oversee every element of record maintenance for various services, including foster care, adoptions, residential care for children, supported housing, and recruitment for foster carers. Operating as a non-profit entity, SCN remains under private ownership and is guided by sociocratic principles, ensuring that all staff and clients contribute to the evolution and enhancement of the CHARMS Community. This inclusive approach allows everyone—employees, customers, suppliers, and especially the users of CHARMS—to voice their opinions on the platform's development and functionality. By prioritizing the safeguarding of sensitive information, CHARMS empowers educators, social workers, and other care providers to concentrate on their vital responsibilities without concern. Ultimately, this commitment to privacy and community engagement fosters a supportive environment for all stakeholders involved.

Pricing

Price Starts At:
$50 per month
Price Overview:
There are no charges for training, data import, setup or configuration.
Customers may purchase a minimum of just 1 licence.
Free Trial Offered?:
Yes

Screenshots and Video

CHARMS Lifelong Care Timeline

CHARMS Lifelong Care Timeline

Company Facts

Company Name:
Social Care Network
Date Founded:
1996
Company Location:
United Kingdom
Company Website:
www.socialcarenetwork.com
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Product Details

Deployment
SaaS
iPhone
Android
Chromebook
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CHARMS Categories and Features

Social Work Case Management Software

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Nonprofit Software

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Human Services Software

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Government Software

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Foster Care Software

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

CHARMS Customer Reviews

Write a Review
  • Reviewer Name: Trish K.
    Position: Responsible Individual
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic service and support from CHARMS.

    Date: Apr 03 2025
    Summary

    Our experience has been positive, we have valued the high levels of support and would highly recommend CHARMS to other Fostering Agency's.

    Positive

    As an Independent Fostering Agency, we have appreciated the support we have received from our CHARMS account manager and the CHARMS team from the offset. We have created a system, documentation and tools which meet the needs of our agency and foster carers. The high level of support has been valuable to us, we recommend CHARMS to other Independent Fostering Agency's.

    Negative

    As an agency there is not anything we are unhappy with.

    Read More...
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