CIGMA Verified Customer Reviews (2026)

Macaw AMS serves as a robust platform for selling insurance, utilized by brokers, MGAs, MGUs, Program Managers, and Lloyds Coverholders to streamline their business processes effectively. Designed with a focus on customer needs, it encompasses functionalities for CRM, Sales, and Underwriting, providing customers, producers, and service providers with access to user-friendly self-service portals. Additionally, Macaw AMS includes integrated Document Management and Task Management features, along with adaptors for seamless services such as eSignature, Payments, OFAC checks, and Mass Emailing, utilizing third-party solutions. The data analytics capabilities of Macaw AMS deliver advanced data visualization through predefined dashboards, enabling users to upload datasets and explore dynamic charts that offer insightful, multi-dimensional perspectives. With interactive, real-time visualizations, users can identify trends and derive insights that promote well-informed decision-making. Hosted on a secure cloud infrastructure, Macaw AMS is built on a relational database, with its primary Java-based components crafted in Java, allowing for efficient processing of 500-1000 policies daily at peak performance. As a notable benefit, Macaw AMS aims to decrease the per-policy costs by 30%, making it an attractive choice for insurance professionals looking to optimize operations. Ultimately, its comprehensive features and cost-saving potential position Macaw AMS as a transformative solution in the insurance industry.

Predict360, developed by 360factors, serves as a comprehensive risk and compliance management platform designed to streamline workflows and improve reporting for various financial institutions, including banks, credit unions, and insurance companies. This cloud-based SaaS solution consolidates essential components such as regulations, compliance management, risk assessments, controls, key risk indicators (KRIs), audits, policies, and training into one cohesive platform while offering powerful analytics and insights that help clients foresee risks and enhance compliance efforts. If your current Governance, Risk, and Compliance (GRC) system isn't equipped with an effective analytics and business intelligence tool for creating insightful reports for executives and board members, consider Lumify360 from 360factors. This predictive analytics platform can seamlessly integrate with any existing GRC, allowing you to maintain your workflow processes while equipping stakeholders with the timely reports and dashboards they require for informed decision-making. With these advanced tools at your disposal, you'll be better positioned to navigate the complexities of regulatory compliance and risk management.

RiskVille is a cloud solution for risk and insurance management, built for MGAs, insurance agencies, brokers, carriers and service providers such as claims handlers, captive managers and third-party administrators. Built on more than 20 years of insurance experience, RiskVille serves clients across Europe and North America, automating routine work so your team can focus on clients. Manage your entire operation in one system: - Quoting and underwriting: a separate quoting engine for each product, built in Excel and automated by RiskVille for instant quotes. - Policy administration: branded policy documents generated in one click with underwriting details and merge fields, renewal monitoring and automatic renewals. - Billing and finance: automatic invoicing for new business, renewals and midterm changes, with general-ledger integrations for e-conomic, Microsoft Business Central and QuickBooks. - Claims management: claims handled from first notice of loss to close, with AI-assisted reserving and an SLA dashboard across programs. - Broker tools: RFQ to request and compare quotes from multiple carriers, plus time tracking for billable hours. - CRM and documents: a 360° view of each client, with emails and documents automatically linked to the right policy or case. - Reporting: scheduled reports, full BDX reporting and a built-in Report Designer. - Portals: secure logins for policyholders and partners, with permissions down to document level, and online certificates of insurance. RiskVille supports compliance with workflows, a full audit trail and automated actions. It is hosted on Microsoft Azure, available 24/7, GDPR compliant and audited by Grant Thornton. With RiskVille Exchange, insurance providers and purchasers on RiskVille can integrate directly. Customize the platform yourself without developers: add product and claim lines, workflows and templates. New programs go live in days, and the user-based license has no hidden costs.