What is CSG Assure?
Many operators today continue to use traditional methods for testing their end-to-end quality, primarily relying on passive monitoring and addressing problems after they arise instead of taking a proactive approach. While this technique may have been adequate in the past, evolving customer expectations have made it crucial to improve user experience in order to secure satisfaction, loyalty, and revenue. With CSG Assure, you have the ability to monitor quality in a proactive manner, extending from the network to the final user. This solution supports carriers in protecting their profit margins through guaranteed CLI delivery and other essential quality metrics. Furthermore, CSG Assure is designed for SMS aggregators that need timely and precise SMS delivery, as well as mobile operators aiming to provide a flawless experience for customers traveling abroad. By taking advantage of our network operations center, you can enjoy round-the-clock service level monitoring, making sure that every facet of your service is effectively managed and sustained. Ultimately, this strategy not only simplifies operations but also significantly boosts overall customer trust and satisfaction, leading to long-term business success.
Integrations
No integrations listed.
Similar Software to CSG Assure
ManageEngine OpManager
OpManager serves as the perfect comprehensive tool for monitoring your organization's entire network system. It allows you to meticulously track the health, performance, and availability of all network components, including switches, routers, LANs, WLCs, IP addresses, and firewalls. By providing insights into hardware health and performance, you can efficiently monitor metrics such as CPU usage, memory, temperature, and disk space, thereby enhancing overall operational efficiency.
The software simplifies fault management and alert systems through instant notifications and thorough logging. With streamlined workflows, users can easily set up the system for rapid diagnosis and implementation of corrective actions.
Additionally, OpManager boasts robust visualization features, including business views, 3D data center representations, topology maps, heat maps, and customizable dashboards that cater to various needs.
By equipping users with over 250 predefined reports covering critical metrics and areas in the network, it empowers proactive capacity planning and informed decision-making. Overall, the extensive management functionalities of OpManager position it as the optimal choice for IT administrators striving for enhanced network resilience and operational effectiveness. Furthermore, its user-friendly interface ensures that both novice and experienced administrators can navigate the platform with ease.
Learn more
Paessler PRTG
Paessler PRTG offers a comprehensive monitoring solution characterized by its easy-to-navigate interface, which is driven by an advanced monitoring engine. By streamlining connections and managing workloads efficiently, it helps to lower operational expenses and avert potential outages. Additionally, it enhances time management and ensures compliance with service level agreements (SLAs). The platform is equipped with an array of specialized monitoring capabilities, including customizable alerting, cluster failover mechanisms, distributed monitoring, as well as detailed maps and dashboards, all complemented by extensive reporting functionalities. With its robust features, PRTG empowers organizations to maintain optimal performance and address issues proactively.
Learn more
PathSolutions TotalView
TotalView provides comprehensive network monitoring and straightforward root-cause analysis of issues, using clear, accessible language. This solution tracks every device and all interfaces associated with those devices, ensuring nothing is overlooked. Furthermore, TotalView delves deep by gathering 19 different error counters, along with performance metrics, configuration details, and connectivity data, allowing for a holistic view of the network. An integrated heuristics engine processes this wealth of information to deliver clear, easily understandable insights into problems. With this system, even junior engineers can tackle complex issues, freeing up senior engineers to concentrate on higher-level strategic initiatives. The main product encompasses all essential tools required for maintaining an optimally functioning network, including configuration management, server and cloud service monitoring, IP address management (IPAM), NetFlow analysis, path mapping, and diagramming capabilities. By utilizing TotalView, you can achieve complete visibility of your network, enabling you to resolve issues more swiftly and efficiently, ultimately enhancing overall network performance.
Learn more
AdRem NetCrunch
NetCrunch operates on both physical and virtual Windows Server environments, providing a robust, agentless solution for network monitoring, visibility, and a sophisticated system for managing alerts and remediation actions. It is capable of monitoring virtually any device, system, or data source within your network, as it can integrate non-standard data through various means such as logs, files, or databases, thereby contributing to the comprehensive NetCrunch network atlas.
Created by AdRem Software, NetCrunch boasts over 540 predefined monitoring packs and an array of ready-to-use sensors designed to oversee and troubleshoot the uptime and performance of network services, including switches, routers, storage devices, applications, cloud services, bandwidth consumption, and traffic patterns. The software is compatible with all major operating systems, including Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD.
Furthermore, it empowers users to generate diverse live network maps, performance charts, adaptable dashboards, and graphical representations that refresh automatically, reflecting the real-time status of any monitored device, connection link, metric, or alert. In addition, the data gathered by NetCrunch can be securely shared through a web console or via any of the over 30 ready-made integrations with popular help desk platforms like Jira and Freshdesk, or group collaboration tools such as Slack, MS Teams, PagerDuty, and Trello, ensuring seamless communication and incident management. This extensive integration capability enhances the effectiveness of network monitoring and response initiatives.
Learn more
Screenshots and Video
Company Facts
Company Name:
CSG
Date Founded:
1994
Company Location:
United States
Company Website:
www.csgi.com/portfolio/digital-wholesale/assure/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English