Top CSG Assure Alternatives

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

Paessler PRTG offers a comprehensive monitoring solution characterized by its easy-to-navigate interface, which is driven by an advanced monitoring engine. By streamlining connections and managing workloads efficiently, it helps to lower operational expenses and avert potential outages. Additionally, it enhances time management and ensures compliance with service level agreements (SLAs). The platform is equipped with an array of specialized monitoring capabilities, including customizable alerting, cluster failover mechanisms, distributed monitoring, as well as detailed maps and dashboards, all complemented by extensive reporting functionalities. With its robust features, PRTG empowers organizations to maintain optimal performance and address issues proactively.

OpManager serves as the perfect comprehensive tool for monitoring your organization's entire network system. It allows you to meticulously track the health, performance, and availability of all network components, including switches, routers, LANs, WLCs, IP addresses, and firewalls. By providing insights into hardware health and performance, you can efficiently monitor metrics such as CPU usage, memory, temperature, and disk space, thereby enhancing overall operational efficiency. The software simplifies fault management and alert systems through instant notifications and thorough logging. With streamlined workflows, users can easily set up the system for rapid diagnosis and implementation of corrective actions. Additionally, OpManager boasts robust visualization features, including business views, 3D data center representations, topology maps, heat maps, and customizable dashboards that cater to various needs. By equipping users with over 250 predefined reports covering critical metrics and areas in the network, it empowers proactive capacity planning and informed decision-making. Overall, the extensive management functionalities of OpManager position it as the optimal choice for IT administrators striving for enhanced network resilience and operational effectiveness. Furthermore, its user-friendly interface ensures that both novice and experienced administrators can navigate the platform with ease.

NetCrunch operates on both physical and virtual Windows Server environments, providing a robust, agentless solution for network monitoring, visibility, and a sophisticated system for managing alerts and remediation actions. It is capable of monitoring virtually any device, system, or data source within your network, as it can integrate non-standard data through various means such as logs, files, or databases, thereby contributing to the comprehensive NetCrunch network atlas. Created by AdRem Software, NetCrunch boasts over 540 predefined monitoring packs and an array of ready-to-use sensors designed to oversee and troubleshoot the uptime and performance of network services, including switches, routers, storage devices, applications, cloud services, bandwidth consumption, and traffic patterns. The software is compatible with all major operating systems, including Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD. Furthermore, it empowers users to generate diverse live network maps, performance charts, adaptable dashboards, and graphical representations that refresh automatically, reflecting the real-time status of any monitored device, connection link, metric, or alert. In addition, the data gathered by NetCrunch can be securely shared through a web console or via any of the over 30 ready-made integrations with popular help desk platforms like Jira and Freshdesk, or group collaboration tools such as Slack, MS Teams, PagerDuty, and Trello, ensuring seamless communication and incident management. This extensive integration capability enhances the effectiveness of network monitoring and response initiatives.

TotalView provides comprehensive network monitoring and straightforward root-cause analysis of issues, using clear, accessible language. This solution tracks every device and all interfaces associated with those devices, ensuring nothing is overlooked. Furthermore, TotalView delves deep by gathering 19 different error counters, along with performance metrics, configuration details, and connectivity data, allowing for a holistic view of the network. An integrated heuristics engine processes this wealth of information to deliver clear, easily understandable insights into problems. With this system, even junior engineers can tackle complex issues, freeing up senior engineers to concentrate on higher-level strategic initiatives. The main product encompasses all essential tools required for maintaining an optimally functioning network, including configuration management, server and cloud service monitoring, IP address management (IPAM), NetFlow analysis, path mapping, and diagramming capabilities. By utilizing TotalView, you can achieve complete visibility of your network, enabling you to resolve issues more swiftly and efficiently, ultimately enhancing overall network performance.

Obkio offers a straightforward solution for Network Monitoring and Troubleshooting as a SaaS platform, enabling users to keep track of their network's health and the performance of essential business applications, thereby enhancing the experience for end-users. In mere seconds, Obkio can detect the root causes of sporadic network disruptions, as well as slowdowns in VoIP, video, and applications, allowing for timely troubleshooting before it impacts users. You can set up monitoring agents at key positions within a company's infrastructure or various network locations, including data centers, remote offices, client sites, or across both public and private clouds, to ensure ongoing performance tracking through synthetic traffic that is exchanged every 500 milliseconds. Obkio systematically evaluates and tracks vital network metrics, which encompass latency, jitter, packet loss, quality of service, and customer experience through Quality of Experience (QoE) assessments. The application promptly notifies you when any issue arises or even when potential failures are detected, not only identifying the problem's source but also providing the capability to retrospectively analyze the situation for comprehensive diagnostics. This proactive approach to network monitoring ensures that businesses can maintain optimal performance and address issues before they escalate, ultimately leading to a more reliable user experience.

Introducing a video quality control tool, this software solution enables effective quality management and measurement of QoS across all segments of distributed networks via UDP streams. With probes operational 24/7, users gain comprehensive oversight of their network. Initiating stream monitoring takes less than 30 minutes, allowing for significant savings on equipment and network upkeep. The web interface is designed for ease of use, featuring an intuitive data layout that enhances user experience. Ongoing quality assessment and swift rectification of any issues help maintain a loyal customer base. This tool can be utilized as a cloud-based service or as a standalone option for local networks. Elecard Boro software probes diligently track packet loss, video freezes, and SCTE35 labels across various protocols, including UDP, HLS, DASH, RTP, and HTTP. This solution not only facilitates quick and cost-effective monitoring of content delivery networks but also aids in identifying the most prevalent issues. By implementing this advanced tool, organizations can ensure high service quality and customer satisfaction consistently.

The Epitiro remote network monitoring probes provide real-time insights into the performance of your Ethernet, Wi-Fi, and/or LTE services, along with the overall user experience. By strategically placing Epitiro hardware probes in essential locations, you can conduct continuous assessments of network performance and bandwidth across various broadband connections. The user-friendly cloud interface allows for seamless configuration of test networks and scheduling preferences. You have the flexibility to initiate tests either on-demand or at specified intervals. Additionally, you and your team can establish performance alerts to stay informed about any issues. The system also ensures the proper functioning of your splash page and captive portal, while allowing customers and team members to securely monitor performance through their mobile apps or desktops. With enterprise-level administrative functionalities and scalability, these probes offer comprehensive end-to-end performance testing, which includes metrics from Ookla Speedtest, latency, jitter, and packet loss, as well as performance assessments for applications such as Dropbox and YouTube, plus iPerf support. The integration of Quality of Service (QoS) and Quality of Experience (QoE) features elevates the monitoring capabilities, making it an invaluable asset for maintaining optimal network health. In this way, you can ensure that your network consistently meets the demands of users and applications alike.

7SIGNAL offers a cloud-centric Wireless Network Monitoring solution tailored for businesses that rely on Wi-Fi for their operations. This platform provides ongoing surveillance of the wireless network to identify performance issues, ensuring maximum uptime, seamless device connectivity, and enhanced network return on investment. Uniquely, 7SIGNAL conducts its monitoring from the network's edge rather than from the central infrastructure. The platform features a patented component known as Sapphire Eye, which serves as a cutting-edge Wi-Fi sensor. These hardware sensors are deployed on-site and are specifically engineered to facilitate remote monitoring of wireless network quality through cloud-based technology. Additionally, 7SIGNAL boasts another patented offering called Mobile Eye, a Software as a Service (SaaS) application. Installed directly on the user's wireless device, Mobile Eye empowers organizations to continuously track the performance of their wireless network right from the endpoint, providing valuable insights and enhancing overall network management. This dual approach of monitoring from both the edge and the endpoint ensures comprehensive oversight of the wireless environment.

The Cyara CX Assurance Platform, recognized with multiple awards, assists organizations in enhancing the quality and development of customer experiences across various digital and voice channels while guaranteeing smooth customer journeys. It facilitates every stage of the software development lifecycle related to customer experience, encompassing aspects such as design, functional testing, regression testing, load testing, production monitoring, and user acceptance testing. By adopting a customer-centric testing approach, we help uncover potential issues that may affect the customer experience throughout the entire technology infrastructure. This comprehensive methodology ensures that businesses can address concerns proactively, ultimately leading to greater customer satisfaction and loyalty.

Cisco ThousandEyes stands out as a cutting-edge platform designed to provide organizations with deep insights into digital interactions across diverse environments, such as the internet, cloud services, and enterprise networks. By leveraging advanced monitoring and analytical tools, ThousandEyes allows businesses to pinpoint, diagnose, and resolve performance issues that may impact critical applications, websites, and services. With its comprehensive suite of features, the platform offers essential information about network performance, application delivery, and user engagement, enabling organizations to sustain seamless connectivity and elevate user experiences. Many Fortune 500 companies and SaaS providers have adopted this platform, solidifying its reputation as a dependable solution for managing the complexities of modern hybrid and multi-cloud environments. Furthermore, ThousandEyes enhances the capabilities of IT teams by providing them with robust tools to proactively manage, optimize, and adjust their digital infrastructures, ultimately leading to increased operational efficiency and reliability in service delivery. As a result, organizations are better equipped to adapt swiftly to changing demands and ensure that their digital ecosystems function smoothly.

A wide range of network testing solutions exists, covering VoIP and Bandwidth Quality evaluations, in addition to global edge-to-edge implementations. Evaluating VoIP and Video Quality is essential to maintaining the user experience in applications such as voice calls and video meetings. The significance of traditional "speed" tests diminishes if the underlying testing protocol is not fully comprehended. Tackling bandwidth quality is critical to resolving user experience issues that may arise. Automated testing facilitates the seamless and secure gathering of crucial network performance metrics across both single and multi-edge networks. User experience holds the highest priority, irrespective of the application involved. It is crucial to implement comprehensive tests to confirm that a network fulfills its designated purpose. Determining whether a connection's capacity can handle its anticipated load is vital, as even robust connections can suffer from over-subscription, which may result in performance issues. Additionally, regular assessments can help preemptively identify and mitigate potential network bottlenecks. Ultimately, ensuring the dependability and efficiency of network services is key to enhancing user satisfaction.

nGeniusONE delivers real-time insights and assessments that improve the performance of networks, applications, and unified communication systems. It ensures that cloud-based, virtual, colocation, and physical data center infrastructures operate at peak efficiency, which is crucial for modern government, healthcare, and business activities. Furthermore, nGeniusONE enhances the experience for remote users by analyzing the effectiveness and capacity of VPN, VDI, unified communication, and healthcare service delivery systems. With its extensive monitoring functionalities, organizations can attain greater operational efficiency and elevate the quality of their services. This powerful tool enables businesses to stay ahead in an increasingly digital landscape.

Empirix stands out as a worldwide leader in service automation that safeguards brand reputation and acts as a solution provider. Its network visibility and test automation software are designed to be open, flexible, and cloud-native, ensuring top-tier performance. Recognized by service providers, equipment manufacturers, and enterprises internationally, Empirix has established itself as a dependable source in the realm of IP communications service quality. Their results are widely embraced for effectively addressing challenges that arise between different vendors. This level of trust underscores the company's commitment to excellence and innovation in the industry.

SIP3 provides an all-encompassing solution for the immediate monitoring, evaluation, and resolution of network performance challenges, even during peak traffic periods. By offering impeccable communication services, you can greatly enhance your customers' experiences, as a satisfied clientele is crucial for driving your business's success. Monitor live calls and swiftly address any arising issues to meet customer expectations with timely insights. With SIP3, you can grow your operations without jeopardizing data integrity, acquiring essential information instantaneously, regardless of the size of your organization. Focus on maintaining productivity with a streamlined and intuitive interface that makes your tasks easier. The SIP3 OpenAPI streamlines integration with external platforms and solutions, helping you stay ahead in your industry while continuously overseeing your VoIP network in real-time. Proactively identify and resolve network problems before they lead to service disruptions, thereby protecting your operational integrity. You can also keep tabs on key performance indicators that are crucial for your business's expansion, all while saving your precious time and resources. This forward-thinking strategy not only boosts operational efficiency but also strategically positions your company for long-term prosperity, making it a valuable asset in today’s competitive market. Ultimately, SIP3 empowers you to create a resilient communication framework that can adapt to the evolving demands of your customers.

Solutions for website monitoring and performance testing are readily available. With robust monitoring tools such as real-time dashboards and comprehensive performance reporting, you can swiftly detect any performance-related issues across nearly 30 global monitoring networks. Additionally, the EveryStep Web Recorder simplifies the process of creating scripts designed to monitor various aspects of interactive websites, web application components, and user interactions. Dotcom-Monitor ensures that even the most intricate websites, web applications, and web services function optimally and remain current. By leveraging these technologies, businesses can enhance their digital presence and provide a seamless user experience.

Continuously observe and resolve issues related to the performance of VoIP, video, and data services. SQmediator provides a comprehensive overview of service performance across all voice, video, and data sessions, spanning from corporate headquarters to branch locations, from one customer site to another, and including mobile users as well. This tool ensures that you can maintain optimal performance by addressing potential problems proactively.

VoIP monitoring solutions provide comprehensive insights into WAN performance and essential call quality of service (QoS) metrics. The SolarWinds® VoIP & Network Quality Manager is designed to enhance VoIP performance by analyzing Call Detail Records (CDRs) from platforms such as Cisco CallManager and Avaya Communication Manager. This analysis helps in pinpointing and resolving issues like distortion, latency, and background noise. With VNQM, users can effectively review call detail files from both Cisco and Avaya systems, allowing them to track important metrics including latency and network jitter. This helps in preventing packet delays during VoIP communications. Additionally, SolarWinds VNQM is equipped with robust features that monitor VoIP call QoS, packet loss, and latency, while also evaluating site-to-site WAN performance using Cisco IP SLA technology. By correlating call-related problems with WAN performance data, VNQM facilitates more effective troubleshooting, ensuring that users can maintain optimal communication quality across their networks. Ultimately, these capabilities contribute to a more reliable and efficient VoIP experience.

Observe.AI enhances quality management in contact centers through advanced speech analytics, allowing support teams to scrutinize every voice call for quality assurance and compliance. This Voice AI Platform not only automates the evaluation of agents but also significantly boosts coaching efforts by ensuring that no call is overlooked, thereby minimizing risks and maximizing opportunities. With automated assessments, you can foster trust among agents by relying on precise data during evaluations. Furthermore, effective coaching requires a clear understanding of which training programs yield the best results in driving meaningful change within the team. Continuous analysis of call data empowers organizations to refine their strategies and enhance overall performance.

StreamGroomers play a crucial role in managing and directing traffic within Wide Area Networks (WAN). They operate effectively across various network architectures, situated between the LAN and WAN access router, with their functionality supported by an out-of-band management system. To ensure continuous service delivery, they implement high-availability designs. StreamGroomers perform real-time traffic analysis at wire speed, collecting detailed metrics and packet information from multiple network locations. This data is used to generate real-time indicators that illustrate the current performance status of the network. Subsequently, the gathered information is aggregated and sent to a central repository with minimal strain on network resources, facilitating swift analysis and troubleshooting, while also preserving comprehensive records for forensic analysis. Furthermore, the Deep Packet Inspection capability of the StreamGroomer scrutinizes Layer 2-7 packet data, enabling precise identification of applications and user sessions based on a defined catalog of over 400 services, thereby improving both network visibility and control. This feature not only contributes to effective performance monitoring but also enhances the ability to implement proactive network management strategies, ensuring better overall network reliability. With these advanced functionalities, StreamGroomers significantly bolster the operational efficiency of the networks they oversee.

VoIP Spear is a dedicated service for monitoring and alerting regarding voice quality issues. We keep a constant watch on your call quality and promptly inform you when any problems arise. You'll always be the first to know if your call experiences a drop in quality, which tends to happen at the most inconvenient times. It can be quite annoying to repeatedly ask, "Can you hear me?" or "Can you repeat that?" when encountering quality issues. These problems are often sporadic, so they might not be present when tech support is available to assist you. VoIP Spear continuously tracks VoIP quality throughout the day and can alert you even while you’re asleep. The service provides a numerical score that evaluates your voice quality, ranging from poor (1) to excellent (5), referred to as the Mean Opinion Score (MOS)—a recognized industry benchmark for assessing voice quality. With servers strategically positioned in over 15 major cities globally, VoIP Spear ensures that you can test your VoIP capabilities effectively. Our infrastructure spans North America, South America, Europe, and the Asia/Pacific region, providing comprehensive coverage and reliable service. This way, you can communicate with confidence, knowing that your call quality is being monitored around the clock.

Capsa is an adaptable tool that focuses on analyzing network performance and diagnosing issues, providing a strong packet capture and analysis capability that appeals to both seasoned experts and beginners, thereby streamlining the process of protecting and managing networks in critical business environments. Utilizing Capsa enables users to remain vigilant about potential threats that could result in major disturbances to business functions. This portable network analyzer is effective in both LAN and WLAN settings, offering features like real-time packet capturing, ongoing network monitoring, in-depth protocol analysis, meticulous packet decoding, and automated expert diagnostics. The comprehensive overview that Capsa provides allows network administrators and engineers to quickly pinpoint and resolve application issues that may occur. Furthermore, with its user-friendly interface and robust data capture functionalities, Capsa emerges as a crucial tool for effective network oversight, ensuring that organizations can maintain security and stability in a fast-changing digital world. In addition, Capsa's extensive capabilities position it as an indispensable asset for any business aiming to improve its network management approach, ultimately contributing to enhanced operational efficiency and reliability.

IBM Tivoli Monitoring solutions are specifically crafted to track the performance and availability of various distributed operating systems and applications. These solutions rely on a set of shared service components referred to as Tivoli Management Services. The functionalities offered by Tivoli Management Services include critical aspects such as security measures, data transfer and storage, notification systems, user interface design, and communication functionalities, all structured within an agent-server-client framework. Numerous other products, such as IBM Tivoli XE mainframe monitoring solutions and IBM Tivoli Composite Application Manager, also take advantage of these foundational services. Furthermore, Tivoli Management Services accommodates a wide array of monitoring products, including Tivoli Monitoring for Applications, Tivoli Monitoring for Cluster Managers, Tivoli Monitoring for Databases, Tivoli Monitoring for Energy Management, Tivoli Monitoring for Messaging and Collaboration, and Tivoli Monitoring for Virtual Environments, offering a comprehensive toolkit for effective management of varied IT ecosystems. This seamless integration ensures that users experience a unified monitoring system across different platforms and applications, enhancing their ability to maintain optimal performance throughout their IT infrastructure. Ultimately, this holistic approach not only simplifies management tasks but also improves the overall reliability and efficiency of IT operations.

Utilize a discreet defense strategy to counter advanced threats effectively. ExtraHop uncovers vulnerabilities and highlights risks that other platforms may miss. It offers the critical understanding needed to fully grasp your mixed attack landscape. Our premier network detection and response platform is tailored to assist you in managing the overwhelming influx of alerts, various systems, and redundant technologies, enabling you to protect your cloud-driven future with confidence. By adopting this all-encompassing solution, you can bolster your security measures and proactively address new and evolving threats. Additionally, the intuitive interface allows for seamless integration into existing workflows, making security management more efficient than ever.

Wireshark is recognized as the premier and most extensively used network protocol analyzer globally. This powerful tool provides users with the ability to scrutinize the complex details of their network interactions and has established itself as the go-to reference for numerous sectors, such as businesses, non-profit organizations, governmental entities, and educational institutions. The ongoing evolution of Wireshark is supported by the contributions of networking experts from across the globe, stemming from a project launched by Gerald Combs back in 1998. As an interactive network protocol analyzer, Wireshark permits users to capture and investigate the data flowing through a computer network in real-time. Renowned for its comprehensive and robust features, it is the most preferred tool of its kind on an international scale. Additionally, it operates smoothly on various platforms, including Windows, macOS, Linux, and UNIX. Widely utilized by network professionals, security analysts, software developers, and educators worldwide, it remains freely available as an open-source application, distributed under the GNU General Public License version 2. Its community-oriented development approach not only keeps it aligned with the latest advancements in networking technologies but also encourages collaborative improvements from users everywhere. As a result, Wireshark continues to evolve and meet the ever-changing demands of network analysis.

Create a robust service assurance framework that integrates automated root cause analysis through event correlation, machine learning (ML), and topology mapping. Oracle Unified Assurance can either augment existing assurance tools by providing a unified monitoring layer or act as a standalone assurance platform. This solution is adept at smoothly fitting into multivendor networks and various management systems, and it can also be employed in a hybrid setup. Utilizing Oracle’s Unified Assurance enables organizations to automate their assurance workflows and supports both assisted and completely automated closed-loop processes. This framework is specifically tailored for dynamic, end-to-end assurance in large-scale 5G environments, ensuring superior service quality and enhancing customer experiences through advanced ML analytics. Additionally, optimize network and service operations by integrating with current tools, while also maximizing the value of existing investments through a strategic approach that focuses on tool optimization, paving the way for more autonomous operations, and ultimately leading to enhanced efficiency and service dependability. Furthermore, this holistic approach not only improves operational effectiveness but also positions businesses to adapt to evolving technological landscapes seamlessly.

Are you interested in creating detailed visual reports for your Cisco UC environment? Consider CRA, a powerful cloud-based solution specifically crafted for web call detail reporting and analytics tailored to Cisco® Unified Communications Systems. This cutting-edge tool grants remarkable insights into your UC framework, enabling you to swiftly identify essential calling patterns. You can produce customized reports for different departments, which aids in diagnosing voice and video Quality of Service (QoS) issues on an individual call basis. With features such as adjustable column title definitions and varied data formatting options, you can easily navigate through specific call records. Moreover, CRA provides visual depictions of call flows, thorough device usage analytics, and the capability to differentiate between internal and external calls. You can also assign personalized caller-ID labels and track the talk time utilization of any given device, revealing who initiated or received particular calls. In addition, the platform allows for an exploration of the reasons behind call disconnections and the identification of the most active communicators within each department, enhancing overall communication management and effectiveness. By utilizing CRA, you're not just gaining insights; you're transforming the way your organization interacts through its communication systems.

Skylight provides comprehensive monitoring solutions designed to enhance network performance and user experience across various applications, clouds, and network setups. As a performance assurance platform, it delivers in-depth visibility into the performance of networks, applications, and services, ranging from the user's edge to the core network and cloud infrastructures. By actively managing performance metrics, Skylight guarantees that networks and cloud applications meet rising performance benchmarks, enhance overall network capacity, and fulfill the high expectations customers have for their experiences. Leveraging sophisticated analytics and machine learning, Skylight adeptly utilizes high-quality performance data to detect, anticipate, and resolve potential issues that could affect users. Users can gather precise and detailed information on networks, applications, and services through Skylight's sensors, which come in both software and hardware formats. These sensors can be deployed anywhere within the network, from remote locations to cloud environments, allowing organizations to tailor their monitoring approaches according to their unique requirements. This adaptability ensures that organizations can effectively enhance their monitoring strategies and optimize overall operational efficiency.

VoIP Detective stands out as the most intuitive reporting tool for Cisco Call Manager. This tool comes in both a complimentary and a premium version, enabling users to monitor calls made to and from extensions within their CUCM cluster while also facilitating in-depth troubleshooting. With its easy-to-navigate interface, VoIP Detective effectively transmits call data to Cisco Call Manager. Additionally, both the free and Pro versions can be swiftly deployed as virtual machines, allowing for setup in under 30 minutes, making it accessible for users in various environments. The efficiency and simplicity of VoIP Detective make it an essential resource for anyone managing Cisco Call Manager systems.

Witbe stands at the forefront of the Quality of Experience sector, providing an acclaimed solution for assessing QoE across various interactive services—whether they be telephony, video, or web—on any device, including PCs, smartphones, and set-top boxes, while traversing any network type, be it fixed, mobile, or over-the-top. Established in 2000, the company has expanded its reach and is now a reliable partner for more than 300 clients across more than 50 nations, earning the trust of broadcasters, operators, and content providers alike through the use of Witbe Robots. Additionally, Witbe's presence on Euronext Growth as a publicly-traded entity further underscores its commitment to excellence and transparency in the industry. The company continues to innovate and adapt, ensuring that it remains a leader in delivering outstanding quality experiences to its clients.

VisionWorks Service Assurance effectively tackles end-user experience issues within 5G, SD-WAN, cloud, and Ethernet networks. It provides a thorough view of performance across the entire network landscape. Leveraging machine learning-based analysis, it delivers critical insights into network operations. The system is crafted for effortless integration with various networking and cloud platforms, thereby improving automation processes. Thanks to its cloud-native design, the integration of VisionWorks with network management, back-office systems, and cloud automation platforms is both rapid and uncomplicated. This capability empowers service providers to deploy network automation solutions that improve customer satisfaction while reducing expenses. Additionally, Active Assurance complements traditional service assurance strategies to further elevate the end-user experience. To gain a more comprehensive understanding, we invite you to review our whitepaper, which demonstrates how VisionWorks Active Assurance can effectively diagnose and resolve challenges related to end-user experience. With these innovative enhancements, organizations can ensure a more dependable and efficient network performance, ultimately leading to increased customer trust and loyalty.

Enhance your capital efficiency by achieving an impressive 66% reduction in operating expenses, while simultaneously slashing service deployment time by 81% through Crosswork Network Automation. This cutting-edge solution not only improves customer satisfaction and reduces costs but also significantly increases overall operational efficiency. Gain valuable insights into customer experiences with streamlined, real-time visibility into network conditions and operations. The platform delivers correlated data that not only pinpoints current service issues but also predicts potential future challenges. Leverage these insights to strategically plan, design, test, and implement network changes effectively. Access actionable information that allows for programmatic control of your network, working toward the goal of zero-touch operations. Adapt effortlessly to variations in size, volume, and operational speed, ensuring your organization remains agile. Manage your operations seamlessly across various technologies, utilizing both SaaS and hybrid workflows for optimal efficiency. A unified dashboard simplifies the management of your IP and optical networks, maximizing the utilization of your network’s capacity and resources. This innovative approach successfully bridges the gap between intent and execution, resulting in even greater performance and reliability for agile service delivery. Equip your organization to face the complexities of contemporary network demands with both confidence and effectiveness, thus paving the way for future advancements.

Improving the efficiency of service and support, as well as increasing business satisfaction, starts with the capability to anticipate and mitigate downtime. EV Observe functions as an all-encompassing monitoring solution specifically designed for networks, IoT devices, IT infrastructure, cloud environments, and application oversight, guaranteeing a smooth end-to-end service experience. This innovative platform enables organizations to take a proactive and predictive approach to service support, delivery, and observability, promoting collaborative self-help and self-healing features while offering deep insights into performance and availability metrics. By adopting this strategy, teams can focus on enhancing value and driving innovation that fuels business success, which in turn results in improved employee engagement, enriched customer experiences, increased productivity, and bolstered resilience. Tailored for SaaS monitoring across multiple clients and locations, it also includes a robust software production tool that covers all software processes and encourages the adoption of DevOps methodologies for greater operational efficiency. Ultimately, the comprehensive design of our platform empowers organizations to swiftly adapt to the evolving demands of today's digital landscape, ensuring they remain competitive and responsive. This flexibility is crucial for navigating the complexities of modern business environments.

Cisco Prime Network provides a cost-effective solution for the operation, management, and administration of network devices while addressing network faults. This comprehensive platform allows service providers to optimize their management workflows and deliver services at a carrier-class standard. It supports not only physical network elements but also the computational and virtual frameworks found within data centers. By automating processes like network discovery, configuration, and change management, it significantly boosts operational efficiency. Additionally, the platform enhances customer satisfaction through proactive service assurance, utilizing techniques such as post-event fault management and trend analysis. Integration costs are reduced thanks to its pre-integration with the Cisco Prime Carrier Management suite and its ability to work with third-party applications via northbound interfaces. Users enjoy extensive visibility into both physical and virtual network topologies, alongside robust inventory management capabilities. The graphical user interface facilitates device configuration using prebuilt and downloadable scripts, creating a user-friendly experience. Furthermore, the platform provides real-time notifications regarding network events, statuses, and configuration changes, ensuring users stay well-informed about their network environments. Overall, Cisco Prime Network empowers organizations to maintain seamless operations while minimizing potential disruptions.

The StreamProbe solution delivers an all-encompassing perspective on service availability and video quality at every essential phase of media processing and delivery through round-the-clock monitoring. It serves a diverse range of media organizations, such as television service providers, network operators, and platforms involved in linear broadcasting, IPTV, cable, satellite TV, OTT, VOD, nPVR, and transport contribution and distribution, all striving to improve the user experience while reducing operational costs. With its continuous real-time monitoring and alerting system, it empowers operators to detect issues proactively, preventing any negative impact on customers and enhancing overall system uptime. Furthermore, it aids in contribution, encoding, packaging, transport, and linear VOD services, which accelerates the training process for operational teams. The solution's architecture is adaptable, capable of supporting centralized or distributed configurations across bare metal, virtualized settings, or cloud platforms such as AWS. Thanks to its high-density and scalable features, multiple services can be monitored concurrently within a single device, whether in an integrated or distributed setup, all while offering a cohesive monitoring interface. This holistic strategy guarantees that service providers can sustain peak performance and dependability amidst the rapidly changing media landscape, ensuring they remain competitive and effective. Ultimately, the effective use of StreamProbe can lead to improved customer satisfaction and loyalty, making it an invaluable asset for media organizations.

As we embark on the new age characterized by Cloud, 5G, and AI, the mobility and flexibility of users, devices, and applications are advancing at an unprecedented pace. For network providers, it has become crucial to offer an outstanding service experience to stand out in the market, whether they cater to enterprise IT, provide services, or engage in cloud computing. It is vital to not only fulfill but to exceed the expectations of users. This strategy is referred to as Experience-First Networking. To adeptly meet the evolving needs of customers in both professional and personal spheres, your network must be automated, guaranteed for service quality, and demonstrate enhanced responsiveness, insight, flexibility, and resilience. The Juniper Paragon Automation system presents a clear route to gaining that vital competitive advantage. By leveraging streaming telemetry along with active test agents, you can gather real-time insights into performance across devices, systems, networks, and services, allowing you to stay agile in a rapidly changing digital environment. Ultimately, empowering your network with these advanced tools will significantly boost your capacity to consistently provide exceptional customer experiences. As businesses continue to adapt to these technological advancements, the necessity for robust, innovative networking solutions will only grow stronger.

Traditional network monitoring solutions primarily focus on device status, lacking the capability to identify performance issues from the end-user's viewpoint. In contrast, NetBeez offers comprehensive monitoring that captures network performance as experienced by users, enhancing both performance and availability. With its intuitive dashboard, NetBeez provides insights into both historical and real-time network performance metrics from various locations, users, and public cloud environments. To streamline troubleshooting processes, you can depend on a network of active, distributed monitoring agents. The range of NetBeez appliances, software endpoints, and Wi-Fi monitoring tools is designed to assess end-user experiences across WAN/SDWAN, Wi-Fi, and public cloud settings. This empowers network engineers with crucial data and insights necessary for effectively managing intricate network infrastructures. Dedicated hardware and software monitoring agents facilitate testing for both on-premises and remote networks from the user's perspective while also delivering key performance indicators related to service quality. Furthermore, specialized endpoints for Windows and Mac OS are available to support users working from home, ensuring a seamless experience in remote environments. This holistic approach to network monitoring ultimately leads to improved user satisfaction and operational efficiency.

Mist AI, a vital element of Juniper's AI-Native Networking Platform, integrates artificial intelligence, machine learning, and data science techniques to improve user interactions and optimize operations in areas like wireless access, wired access, SD-WAN, WAN Edge, data centers, and security. It collects data from a diverse range of devices, such as Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls, providing a thorough view of user experiences. This collaboration with Mist AI empowers these devices to enhance user experiences from client to cloud through capabilities like automated event correlation, root cause analysis, Self-Driving Network functionalities, network assurance, and proactive anomaly detection among others. Additionally, Juniper leverages Mist AI to elevate its cutting-edge customer support services. Central to this approach is Marvis, the industry's first AI-powered virtual network assistant, which delivers valuable insights and support to IT teams while continuously evolving to enhance its performance. As a result, Mist AI stands as a groundbreaking development in network management technology, set to revolutionize how businesses address their networking obstacles and achieve operational efficiency. This advancement not only reshapes traditional networking practices but also fosters an environment where proactive management becomes the norm.

Gain a thorough understanding of both network and application performance through a unified interface. LiveNX serves as a powerful Enterprise Network Monitoring Software Platform: it offers deep visibility into all facets of your network, including campus locations, branch offices, data centers, public cloud environments, WAN, and SD-WAN. This ensures that your network is in harmony with business objectives while also reducing operational expenses. Boost IT network management with adaptable and fully scalable monitoring options that cater to your organization's specific needs. Deliver an outstanding user experience by obtaining insights into the foundational infrastructure, policies, and protocols of the network that facilitate the smooth operation of critical applications. Assess application performance accurately across various network segments, domains, and fabrics. Additionally, track the immediate impact of network disruptions on application performance and delivery, enabling swifter responses to issues. By proficiently identifying and rectifying application performance problems, you can significantly decrease the Mean Time to Repair (MTTR) while ensuring consistent service availability. Ultimately, this comprehensive approach not only enhances performance but also fosters a more resilient network environment.

Comprehensive omni-channel software solutions integrate multiple communication methods, including Voice, SMS, WebChat, and various social media platforms. They boast a TCPA-compliant manual dialing system that is enhanced with predictive, progressive, and power dialers. In addition to these features, they provide ACD/queues, capabilities for call and screen recording, sentiment analysis, as well as tailored dashboards and sophisticated reporting tools equipped with automation options. Quality Assurance is embedded in the system, which includes automated call scoring, and is further enhanced with AI-driven solutions for Voice, Chat, and SMS BOTs. Moreover, the platform offers CPaaS for the automated acquisition and management of phone numbers through our carrier network, facilitating seamless connectivity and operational efficiency across all communication channels. This all-encompassing framework empowers businesses to refine their customer engagement strategies and significantly improve interaction quality. As a result, organizations can better meet their customers' needs and drive long-term loyalty.

Cisco's Evolved Programmable Network Manager (EPNM) provides a cohesive solution for multilayer management by integrating a variety of functions into a single system. This cutting-edge manager is designed for both element management and network management, allowing for comprehensive lifecycle management tailored to carrier-grade networks of any scale. Companies can improve their operational agility and efficiency through features such as automated device management, fast service provisioning, and proactive network assurance. By reducing the time it takes to initiate network services and speeding up the rollout of new devices or updates, organizations can maintain a competitive edge. The platform also supports the timely delivery of specific information separate from the management system, enhancing decision-making processes. In addition, it streamlines network troubleshooting, enabling quicker identification of affected circuits and virtual connections via automated service provisioning. Users benefit from a unified information model, consistent workflows, an intuitive interface, and easier deployment procedures. With comprehensive management features that encompass the entire carrier network and various domains, the solution is primed for immediate use, paving the way for improved productivity and operational achievements. Moreover, its emphasis on seamless integration empowers businesses to adapt quickly to shifting network requirements, ensuring they remain responsive to market changes. This adaptability not only helps in sustaining performance but also plays a crucial role in fostering long-term growth.

Achieving greater visibility in the management of performance, user experiences, and cybersecurity within virtualized environments is crucial. The vSTREAM virtual appliance from NETSCOUT enhances existing tools based on Adaptive Session Intelligence (ASI), delivering intelligent data visibility in both virtualized and cloud settings, much like what is achievable in traditional physical environments. This solution excels in monitoring essential service traffic across these infrastructures. Organizations are able to gain extensive visibility through large-scale deep packet inspection, which ensures that network and application performance is optimized while providing exceptional user experiences in virtual settings. By incorporating end-to-end visibility across data centers, multi-cloud platforms, and remote sites, businesses can guarantee high-quality user interactions wherever they may be located. In addition, the vSTREAM facilitates scalable and user-friendly packet-data visibility and analysis that integrates seamlessly with existing systems, offering ease of management while aligning with the financial strategies of the organization. This advantageous integration not only boosts operational efficiency but also empowers proactive decision-making, ensuring that service excellence is consistently maintained. Ultimately, this leads to a more resilient infrastructure that can adapt to evolving business needs.

Elevate the security and adaptability of your modern business network with our state-of-the-art solution for automating user policies and managing network access. By streamlining IT operations, this approach enhances overall efficiency, fortifies network security, and ensures a seamless user experience across wired, wireless, and VPN connections. Cisco SD-Access, integrated within Cisco DNA, formulates a unified, policy-oriented network framework that harmonizes with business goals through its focus on security, automation, and assurance. This powerful solution augments the automation and assurance capabilities of Cisco DNA Center, providing a software-defined strategy for network segmentation that is crucial for establishing a zero-trust architecture. Utilize AI and machine learning to conduct advanced analytics, effectively identifying and classifying endpoints. Additionally, analyze traffic patterns among different groups to create strong access policies. By implementing group-based access policies, you can achieve efficient multilevel segmentation, thereby enabling a robust zero-trust security model. The adoption of these methodologies not only amplifies security measures but also cultivates a more adaptable and resilient network environment, ensuring your organization is well-equipped to handle future challenges. Ultimately, a proactive stance on security will allow your network to evolve and respond dynamically to emerging threats.

The Intelligent Automation Portfolio known as Blue Planet offers a comprehensive and flexible software solution tailored to equip service providers with detailed insights into their networks, thereby enabling the improvement of business processes that integrate both IT and networking operations and hastening the progress of digital transformation. Gone are the days of traditional IT and network functions being confined to outdated and labor-intensive silos, as Blue Planet implements closed-loop automation through the seamless integration of multi-domain and multi-layer orchestration, in addition to capabilities like inventory federation, analytics, and route optimization and assurance, which collectively boost network performance and enhance business agility. By operating effectively across a variety of vendor domains, including Ciena’s framework managed by Manage, Control and Plan (MCP), Blue Planet's intelligent automation accelerates the deployment of a wide range of end-to-end services, ensuring swift market readiness and superior performance while simultaneously reducing operational costs. This cutting-edge approach not only simplifies workflows but also equips service providers with the tools necessary to excel in a highly competitive environment. As a result, organizations can adapt more rapidly to changing market demands, ensuring their long-term sustainability and success.

Achieve seamless monitoring of your network in REAL Real Time, allowing you to track by User, Application, Geo-location, or Access Point without any lags or sampling issues. This capability provides actionable insights essential for effective network capacity planning, understanding user behavior, ensuring SLA compliance, and performing historical evaluations. When issues go unseen, they remain unresolved, which is why Saisei offers comprehensive visibility and the necessary tools to enforce policies that optimize application and user performance. Moreover, enhance your network's security by automatically protecting it against unauthorized access, while employing conditional alarms and triggers to respond to suspicious activities through advanced policy enforcement. With Saisei, you can rely on steadfast performance and scalability, as our platform is designed to be both resilient and adaptable, meeting the needs of large carriers and complex networks while being flexible enough for smaller operators. No matter the challenges you encounter, Saisei stands ready to provide effective solutions for your network management requirements. In addition, our ongoing commitment to innovation guarantees that your network will be prepared to navigate the ever-changing technological environment. Embrace the future of network management with confidence, knowing that Saisei will help you stay ahead of the curve.

Kenmei Technologies, based in Valencia, Spain, was founded by specialists in the fields of telecommunications and software, with the objective of providing data intelligence through automated decision-making, streamlining network operations, and prioritizing customer satisfaction to assist service providers in managing the increasing complexities of their networks. Their ADELE solution presents a comprehensive framework for network intelligence that automates the classification, segmentation, and resolution of issues across multiple operational layers. Furthermore, the Professional Services offered by Kenmei Technologies allow for a quick and flexible response to operators' requirements, highlighting their expertise in value-added network engineering. At the core of the company’s mission is a commitment to innovation, which they consider vital for staying competitive in the ever-evolving global tech environment. They believe that achieving financial growth is essential not only for sustaining the high quality of their solutions but also for shaping an appealing future roadmap. In addition, Kenmei Technologies fosters a culture of transparency and openness in the workplace, where the personal development of employees aligns with the company’s objectives, creating a collaborative atmosphere that promotes success. This dedication to both individual and organizational growth significantly strengthens their capacity to confront challenges and adapt to the changing demands of the market, ultimately positioning them as a leader in their industry.

AppQoS represents a significant advancement in the realm of Application Performance Management (APM). This innovative solution enables businesses, Internet Service Providers (ISPs), and Managed Service Providers (MSPs) to effectively oversee application performance across various local, remote, and distributed network environments. With features like complete stream reassembly and application-level insight, AppQoS operates without imposing additional burdens on network infrastructure. It facilitates real-time, passive analysis of network transactions, making it an essential tool for environments characterized by distributed networks. By offering critical insights into application performance and health across both local and distant networks, AppQoS ensures that organizations can maintain high service levels. Its exceptional flexibility in deployment and operation empowers enterprises, ISPs, MSPs, and Cloud Providers to uphold application performance Service Level Agreements (SLAs) across all pertinent networked systems, ultimately enhancing overall operational efficiency and reliability. This makes AppQoS a vital asset for any organization aiming to optimize its application performance management strategy.

Telestream iQ has established itself as a leading entity in the field of video quality monitoring, having been formed from the acquisitions of IneoQuest in 2017 and Tektronix Sentry in 2019, both of which were dominant players in the industry. The organization supports service providers in navigating the complexities of transitioning from SDI to IP, evolving from traditional linear television to OTT streaming, and embracing cloud solutions for various video delivery needs. By utilizing its sophisticated offerings, Telestream iQ improves visibility, furnishes diagnostic and troubleshooting capabilities, and guarantees adherence to service level agreements (SLA), collectively resulting in reduced operational expenses, enhanced efficiency, and increased revenue streams for video service providers. Its platform includes automated monitoring throughout every step of the video delivery process, delivering a thorough end-to-end perspective along with detailed analytics that assist in identifying video quality issues and their root causes. This comprehensive suite of solutions not only enables operators to refine their processes but also ensures that they uphold high standards in video delivery while adapting to an ever-evolving market landscape. Ultimately, Telestream iQ positions itself as an indispensable partner for companies striving to excel in the competitive digital media environment.

Juniper SD-WAN, enhanced by Juniper Mist AI, provides exceptional network experiences for IT professionals and end users alike. By incorporating Juniper Session Smart Routing and Juniper Mist WAN Assurance, it simplifies network management while safeguarding business operations across all user interactions and cloud applications. This SD-WAN solution offers unparalleled secure and resilient connectivity, tailored specifically for enterprises that prioritize cloud technology in today’s digital landscape. Leveraging AI-driven insights and automation, it increases deployment speed and significantly minimizes the time required for resolving issues. Its unique tunnel-free architecture addresses the inefficiencies, scalability hurdles, and cost constraints that conventional solutions often face. Furthermore, Juniper’s microservices cloud platform, Mist AI, supports rapid deployment through Zero Touch Provisioning (ZTP) and user-friendly templates that reduce the likelihood of errors. It also boasts dynamic scaling capabilities, making it adaptable to your changing needs while easily integrating with a variety of platforms, thus establishing itself as a flexible option for contemporary businesses. This blend of cutting-edge technology and intuitive features solidifies Juniper SD-WAN’s position as a frontrunner in the networking industry, enabling organizations to thrive in an increasingly connected world.

The health of the infrastructure that supports your essential applications is vital for the seamless delivery of those applications. When infrastructure encounters a failure, it can directly result in disruptions to application functionality. Moreover, this infrastructure is not static; it often experiences constant changes in its configuration and structure. Consequently, IT teams must adopt a proactive approach to manage and monitor their IT infrastructure, enabling them to detect performance issues, chart application network paths, produce network diagrams, oversee configuration changes, and address infrastructure-related challenges effectively. By employing diverse techniques such as SNMP, WMI, streaming, CLI, traps, syslog, and synthetic testing, organizations can achieve a thorough understanding of their enterprise infrastructure's performance. Furthermore, implementing native health scoring can swiftly identify which devices and locations are suffering from performance degradation, allowing for quick resolution of issues. This holistic strategy not only enhances the resilience of the IT environment but also fosters greater operational efficiency, ultimately supporting the organization's goals. Therefore, prioritizing infrastructure health is essential for maintaining the overall success of application delivery.