CSG Assure vs. AdRem NetCrunch

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What is CSG Assure?

Many operators today continue to use traditional methods for testing their end-to-end quality, primarily relying on passive monitoring and addressing problems after they arise instead of taking a proactive approach. While this technique may have been adequate in the past, evolving customer expectations have made it crucial to improve user experience in order to secure satisfaction, loyalty, and revenue. With CSG Assure, you have the ability to monitor quality in a proactive manner, extending from the network to the final user. This solution supports carriers in protecting their profit margins through guaranteed CLI delivery and other essential quality metrics. Furthermore, CSG Assure is designed for SMS aggregators that need timely and precise SMS delivery, as well as mobile operators aiming to provide a flawless experience for customers traveling abroad. By taking advantage of our network operations center, you can enjoy round-the-clock service level monitoring, making sure that every facet of your service is effectively managed and sustained. Ultimately, this strategy not only simplifies operations but also significantly boosts overall customer trust and satisfaction, leading to long-term business success.

What is AdRem NetCrunch?

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools. NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems. NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.

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Integrations Supported

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Integrations Supported

Active Directory

AlertOps

Amazon Simple Notification Service (SNS)

Asana

Clickatell

Freshdesk

Freshservice

IFTTT

Jira

Jitbit Help Desk

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API Availability

Has API

Pricing Information

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Pricing Information

$1600 for NetCrunch 50 nodes

NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.

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