What is Cadency?

Cadency is a cloud-based solution that streamlines the entire accounts receivable workflow specifically for small and medium-sized businesses. By automating each phase of the invoicing journey, from the presentation of invoices to the receipt of cash, Cadency enables organizations to enhance their customer service significantly.

Customers benefit from a self-service portal where they can effortlessly access their invoices, engage in discussions regarding inquiries or disputes, and securely process online payments.

- Enhance invoice management efficiency
- Provide customers with a diverse range of payment methods
- Facilitate local transactions from over 30 nations
- Simplify collection procedures through automation
- Access and visualize real-time accounts receivable insights
- Optimize financial operations for better productivity
- Achieve automatic reconciliation between accounting records and payments data within your ERP system

This comprehensive approach not only improves operational efficiency but also fosters stronger customer relationships.

Screenshots and Video

Company Facts

Company Name:
Cadency
Date Founded:
2022
Company Location:
Canada
Company Website:
cadency.global/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Cadency Categories and Features

Accounts Receivable Software

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Cadency Customer Reviews

Write a Review
  • Reviewer Name: Emily W.
    Position: Marketing Analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Useful Software with Great Features

    Date: Jul 24 2024
    Summary

    Our team had a great experience with Cadency. They provided useful documentation for using the software, and the clean interface makes it easy to navigate.

    Positive

    This end-to-end payment collection software offers excellent features, from ACH payment processing to configurable invoicing templates and workflows. The best thing about Cadency is its seamless integration with Xero and its outstanding customer support.

    Negative

    The only downside is that it doesn't support mobile payments, which I hope will be added in the future.

    Read More...
  • Reviewer Name: Marion .
    Position: Financial Administrator
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dramatically reduced DSO and saved significant time on cash application

    Date: Aug 20 2024
    Summary

    Overall, Cadency is exactly what we were looking for. We were impressed with its clean, user-friendly design and customizable features, such as dashboard customization.

    Positive

    By automating our cash application process, we were able to dramatically reduce our DSO and save our department countless hours of manual data entry. The customer support team was incredibly helpful, guiding us through the software implementation and integration process. Eliminating manual reconciliations has resulted in substantial cost savings and accelerated collections.

    Negative

    They have made our job easier, and even when issues arise they usually resolve them within a day.

    Read More...
  • Reviewer Name: Arthur L.
    Position: Director of Consulting Services
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Seamless NetSuite Integration with Automated Reminders

    Date: Jun 13 2024
    Summary

    At this point in time, there isn't much to dislike, except I wish it had more flexible design features and discount terms.

    Positive

    I was on the hunt for software that could integrate with NetSuite. Luckily, I found Cadency, and it integrated with my system effortlessly. The ease of use is a big plus, our teams got the hang of it in no time. The design and interface are great but the best part is the automated reminders, which save our teams hours of chasing payments.

    Negative

    I miss having discount terms on vendors and hope this feature will be released shortly.

    Read More...
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