
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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Bigly Sales is a managed AI voice agent platform for revenue teams that need high-volume calling without hiring and supervising more agents. AI agents place outbound calls, answer inbound calls, qualify leads, book meetings and warm-transfer ready buyers to a live agent, and the results sync to your CRM.
What makes it different is how much is done for you. Bigly writes call scripts with Claude, ChatGPT and other leading LLMs, A/B tests versions on live calls, and keeps the version that books the most. It provisions and registers numbers, runs more than 200 whitelisted local-presence lines, monitors spam labels, and screens every call against consent records, DNC and suppression lists, known TCPA litigants, and state and federal calling rules before dialing.
Managers get a dashboard built around business outcomes: success rate per lead, cost per transfer, cost per human contact, a stage-by-stage funnel from dial to completed transfer, transfer-failure reasons, lead-source rankings by success rate and cost, and hour-by-hour performance.
The Bigly Sales MCP server connects the account to Claude and ChatGPT, so a manager can add leads to a running campaign, check minutes, read call summaries or ask who wants a demo in plain language.
Customers use Bigly Sales to reactivate aged lead files, follow up on new leads in seconds, set appointments and handle inbound overflow across insurance, lending, home services, legal, automotive and fundraising. It connects to HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Close, Follow Up Boss and Keap, and larger plans add a dedicated account manager who tunes each campaign.
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Callbook
Callbook acts as an AI-driven telephone receptionist designed specifically for the home-service sector, including HVAC, plumbing, electrical work, garage door repairs, handyman services, and roofing contractors. This cutting-edge tool functions 24/7, adeptly managing calls in both English and Spanish, while qualifying callers, identifying urgent situations, scheduling appointments directly on the calendar, and sending automated text messages for any missed calls to ensure that no potential client is overlooked. Furthermore, it boasts a built-in CRM, enables the creation of estimates and invoices, automates review requests, and integrates smoothly with QuickBooks Online for immediate updates. Users have the option to keep their existing phone numbers and can typically be set up and operational within about one day. Subscription packages start at a mere $19.99 per month for SMS services, while voice plans begin at $79 per month, making it a cost-effective choice for businesses eager to improve their customer service. By using Callbook, home-service professionals can enhance efficiency in their operations and dedicate more time to providing exceptional service to their customers, ultimately leading to higher client satisfaction and business growth. This comprehensive solution not only simplifies communication but also helps businesses thrive in a competitive market.
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Cedri
Cedri serves as a dedicated AI receptionist specifically designed for small enterprises in Canada, functioning 24/7 to manage calls in both English and French, while also efficiently booking appointments for callers without requiring them to leave a message. This service provides a local Canadian phone number that allows customers to easily schedule, modify, or cancel appointments, ask questions about services, hours of operation, and pricing, with the option to be transferred to a human representative when needed. Both the business and its clients receive text message confirmations, and returning callers are recognized promptly to enhance the personal touch of their interaction.
Cedri is equipped with pre-set configurations for numerous industries, featuring templates for over 100 different business types such as plumbing, dental care, hairdressing, and restaurants, all tailored with language that resonates with your clientele. Every call is recorded, summarised, and transcribed, accessible through applications for iPhone and Android as well as a web interface, ensuring that all communications are readily available for review. Furthermore, your appointments can smoothly integrate with Google Calendar and Outlook in beta, while ensuring that all transcripts and booking records are securely kept within Canada's jurisdiction.
This service is competitively priced at CA$18.99 monthly, which covers up to 30 answered calls, removing per-minute charges and any binding contracts for users. It represents an effective way to improve customer interaction and optimize appointment management for businesses, regardless of their size, while also offering the peace of mind of having all data handled securely. With its user-friendly features and reliable support, Cedri stands out as a vital asset for small businesses aiming to elevate their operational efficiency.
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