Cambium AI Integrations

MyPlace is a tailored guest engagement solution for the hospitality sector, enabling establishments to collect verified guest data, increase five-star reviews, and optimize marketing strategies by converting everyday interactions—like Wi-Fi access, QR code scanning, and check-ins—into meaningful customer insights and actionable information. The platform is designed to integrate effortlessly with popular Wi-Fi systems from trusted brands such as Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, which means no extra hardware is required. It also features a customizable branded captive portal that allows guests to log in using either their email or social media accounts, while capturing and authenticating email addresses and demographic details in real time for efficient marketing list creation. In addition to this, MyPlace offers Wi-Fi marketing tools that align guest engagement with various CRM and marketing systems, including Mailchimp, HubSpot, Klaviyo, Salesforce, and Zapier, enabling the automatic rollout of marketing campaigns. Furthermore, it includes a reputation management feature that compiles reviews, employs sophisticated AI-driven responses, and channels positive feedback to public review platforms, helping hospitality venues sustain a robust online reputation. This all-encompassing strategy for guest engagement not only improves guest experiences but also significantly boosts operational efficiency, making it an invaluable tool for any hospitality business. Ultimately, MyPlace empowers establishments to fully leverage customer interactions, driving both loyalty and satisfaction.