What is Captivated?
The quickest way to connect with someone is through text messaging. Captivated ensures that incoming messages are efficiently routed to an employee, akin to the management of phone calls. This system eliminates wait times, enabling immediate interaction with the appropriate person who can provide assistance. Texts can be received directly from your website or any landline or toll-free number, promoting real-time dialogue with customers just like chatting with friends and family. This enhancement in customer engagement and retention contributes to greater sales opportunities; thus, a combination of more sales leads and happy customers translates to increased revenue. In addition, the platform allows for team collaboration and coaching on customer interactions. Each conversation is securely archived in the cloud, ensuring easy access via mobile devices and web browsers. This integration of communication tools not only boosts operational efficiency but also creates a more interconnected and responsive business atmosphere, ultimately leading to improved overall performance. By fostering such an environment, businesses can adapt quickly to customer needs and market changes.
Pricing
Price Starts At:
$59.90 per month
Integrations
Offers API?:
Yes, Captivated provides an API
No integrations listed.
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Screenshots and Video
Company Facts
Company Name:
Captivated
Company Location:
United States
Company Website:
captivated.works/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Captivated Categories and Features
SMS Marketing Software
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win