What is Careem?

Select from a wide range of transportation choices and either summon a ride within a few minutes or schedule one for a future time. After your driver has been allocated, you can track your journey live and provide your ride details to family and friends for enhanced security. You can choose to pay using cash, credit card, or Careem credits, as we offer various flexible payment methods to accommodate your preferences. As you ride, you'll gather points that can be exchanged for exciting rewards or even donated to a charity of your choice. Our dedication is to ensure that Careem remains a reliable transportation option, employing state-of-the-art technology, 24/7 customer support, and stringent standards for driver onboarding. With one account, you gain seamless access to all local services, allowing you to focus more on what’s important in your life. Furthermore, explore our Careem Rewards loyalty initiative, which provides a variety of discounts on rides, food deliveries, partner offerings, charitable contributions, and beyond. Interested in accumulating points? Just interact with the services you frequently use to begin earning rewards. Additionally, stay alert for special promotions and chances to enhance your Careem experience even further, ensuring that every ride is not just a journey but an opportunity for savings and rewards.

Pricing

Free Version:
Free Version available.

Screenshots and Video

Careem Screenshot 1

Company Facts

Company Name:
Careem
Date Founded:
2012
Company Location:
Dubai
Company Website:
www.careem.com/en-ae/careem-ride/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Careem Categories and Features

Careem Customer Reviews

Write a Review
  • Reviewer Name: Dina R.
    Position: Account Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scammed, questions arent answered, just generic auto replies

    Date: Jun 25 2026
    Summary

    Overall they have a lot of services in one, but if they arent good and their support just closes tickets in your face without resolving the issue or answering your questions, you just feel scammed, i would rather have an uber app separately and then use deliveroo or talabat , than have careem scamming me

    Positive

    no pros, u cant reach support on phone, Careem doesnt care answering your questions or you, they just send generic chatgpt answers

    Negative

    I cancelled my Careem Food order within few minutes. I was charged AED 60.30, received neither the food nor a refund, and repeatedly asked Careem to provide timestamps, evidence that I was warned before cancellation, and the legal basis for charging the full amount. Instead, my ticket was closed without answering those questions. I have now escalated the matter to Dubai Consumer Rights.

    Read More...
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