What is Careem?
Select from a wide range of transportation choices and either summon a ride within a few minutes or schedule one for a future time. After your driver has been allocated, you can track your journey live and provide your ride details to family and friends for enhanced security. You can choose to pay using cash, credit card, or Careem credits, as we offer various flexible payment methods to accommodate your preferences. As you ride, you'll gather points that can be exchanged for exciting rewards or even donated to a charity of your choice. Our dedication is to ensure that Careem remains a reliable transportation option, employing state-of-the-art technology, 24/7 customer support, and stringent standards for driver onboarding. With one account, you gain seamless access to all local services, allowing you to focus more on what’s important in your life. Furthermore, explore our Careem Rewards loyalty initiative, which provides a variety of discounts on rides, food deliveries, partner offerings, charitable contributions, and beyond. Interested in accumulating points? Just interact with the services you frequently use to begin earning rewards. Additionally, stay alert for special promotions and chances to enhance your Careem experience even further, ensuring that every ride is not just a journey but an opportunity for savings and rewards.
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Careem Customer Reviews
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Scammed, questions arent answered, just generic auto replies
Date: Jun 25 2026SummaryOverall they have a lot of services in one, but if they arent good and their support just closes tickets in your face without resolving the issue or answering your questions, you just feel scammed, i would rather have an uber app separately and then use deliveroo or talabat , than have careem scamming me
Positiveno pros, u cant reach support on phone, Careem doesnt care answering your questions or you, they just send generic chatgpt answers
NegativeI cancelled my Careem Food order within few minutes. I was charged AED 60.30, received neither the food nor a refund, and repeatedly asked Careem to provide timestamps, evidence that I was warned before cancellation, and the legal basis for charging the full amount. Instead, my ticket was closed without answering those questions. I have now escalated the matter to Dubai Consumer Rights.
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