Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Enterprise Bot
Our advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.
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MiniMax Audio
MiniMax Audio is an advanced audio generation platform driven by artificial intelligence, capable of transforming text into realistic speech across more than 50 languages while offering over 300 unique voices that reflect an array of regional accents, including American, Cantonese, Dutch, German, Czech, and Japanese. The platform significantly enhances user interaction with features such as emotion modulation, adjustable speed and pitch, and noise reduction to produce clearer audio results. Users can easily generate lifelike audio samples through various methods, including long-text input, URL processing, or voice cloning, with the ability to achieve a distinctive voice in just 10 seconds, eliminating the need for prior transcription. Its cutting-edge technology employs state-of-the-art AI methodologies, such as transformer-based TTS models and a trainable speaker encoder, alongside Flow-VAE architectures, enabling high-quality zero- or one-shot voice cloning with exceptional expressiveness and accuracy, which positions it among the top performers in public voice cloning benchmarks. MiniMax Audio not only excels in its adaptability but also demonstrates a strong commitment to delivering a smooth user experience, establishing itself as a preferred solution for diverse audio generation requirements. With its innovative features and user-friendly interface, MiniMax Audio continues to redefine the landscape of audio synthesis with remarkable efficiency and effectiveness.
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Amazon Nova Sonic
Amazon Nova Sonic is an innovative speech-to-speech model that delivers realistic voice interactions in real time while offering impressive cost-effectiveness. By merging speech understanding and generation into a single, seamless framework, it empowers developers to create dynamic and smooth conversational AI applications with minimal latency. The system enhances its responses by evaluating the prosody of the incoming speech, taking into account various factors such as rhythm and tone, which results in more natural dialogues. Furthermore, Nova Sonic includes function calling and agentic workflows that streamline communication with external services and APIs, leveraging knowledge grounding through Retrieval-Augmented Generation (RAG) with enterprise data. Its robust speech comprehension capabilities cater to both American and British English and adapt to diverse speaking styles and acoustic settings, with aspirations to integrate additional languages soon. Impressively, Nova Sonic handles user interruptions effortlessly while maintaining the conversation's context, showcasing its ability to withstand background noise and significantly improving the user experience. This groundbreaking technology marks a major advancement in conversational AI, guaranteeing that interactions are efficient, engaging, and capable of evolving with user needs. In essence, Nova Sonic sets a new standard for conversational interfaces by prioritizing realism and responsiveness.
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