CASY Reviews

Innsoft specializes in providing hotel management software that is designed to be user-friendly, efficient, and cost-effective. Our customizable software for motels and hotels is designed to enhance the efficiency of hotel operations, particularly catering to small and medium-sized establishments with up to 350 rooms. Our Check-Inn software, which operates on Windows, is both flexible and easy to navigate, earning the trust of numerous hotels nationwide. With top-notch support from our U.S.-based experts, we ensure that training and operational tasks are handled quickly and effectively. Additionally, our Connect-Inn Channel Manager enables you to oversee over a hundred travel sites from one platform, ensuring that reservations are processed instantly into your hotel system. By incorporating the Connect-Inn booking button, you can also facilitate direct reservations through your hotel's website, enhancing convenience for your guests. This integration not only simplifies the booking process but also significantly boosts your hotel's online presence.

Innkeeper's Advantage offers a comprehensive property management system tailored for boutique inns, bed and breakfasts, and vacation cabins. By providing an integrated booking engine called Book It Now and a personalized website, it enhances the booking experience for guests compared to larger hotel chains. The website presents all relevant information simultaneously, encompassing pricing and availability, without directing guests to external domains. This solution also includes channel management for various third-party booking platforms, alongside advanced features such as automated email and SMS notifications, self-check-in options, and effective yield and rate management. Additionally, it streamlines guest management processes, ensuring that hospitality providers can operate efficiently while maintaining high standards of service. Overall, Innkeeper's Advantage empowers smaller establishments to compete effectively in the hospitality market.

The comprehensive revenue management system continually fine-tunes product offerings, pricing strategies, and occupancy rates. It also includes a room assignment feature that is optimized for the system, allowing for manual adjustments as needed. One accommodation option can be marketed in various formats, including a hotel room, an apartment, or a shared hostel environment. Housekeeping staff can easily update room statuses via a mobile interface that syncs automatically with the property management system (PMS). Pricing models are adaptable and can vary based on several factors, including agents, days of the week, occupancy levels, length of stay, and advance booking times. This system supports a wide array of trip durations, contact methods, and meal plans all managed within a single booking. Invoicing can be easily split among various addresses, guests, or billing periods to enhance flexibility. Services may be designed to represent a percentage of the total invoice or to include a breakdown of specific charges, such as local taxes and fees for credit card processing. Notifications regarding room allocations are dispatched, allowing the team leader to assign group members to their designated rooms efficiently. Moreover, the entire payment process is conducted online, which is necessary for issuing a mobile key, ensuring a smooth experience for guests. This integrated strategy not only improves operational efficiency but also significantly boosts customer satisfaction through its adaptable and effective management practices, proving to be a vital asset in today's competitive hospitality landscape.