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What is Smart Finder?

Optimize your front-desk functions with ease and efficiency, allowing for a greater emphasis on improving guest satisfaction. Maintain crucial guest data throughout their stay to build a customized guest profile that helps in quickly identifying returning guests. This capability enhances personalization and can be tailored to meet your specific operational requirements. Gather all reservations from various sources into one streamlined interface, which enables automatic booking creation for guests, alongside sending e-booking confirmations integrated with a payment gateway. Effortlessly set up multiple pricing structures, including those for promotions and specific customer segments, applying these preset rates to align with your guests' expectations without any complications. Improve housekeeping operations by automating duties such as inventory management and updates on room status, while ensuring smooth collaboration with other departments to prevent any errors that could lead to guest discontent. With a comprehensive suite of tools available, managing all facets of your hotel becomes a seamless process. Our platform features state-of-the-art technology tailored for the hospitality sector, ensuring that you remain competitive in the market. By leveraging these innovative capabilities, you can craft an unforgettable experience for your visitors, fostering loyalty and encouraging repeat visits. Ultimately, this holistic approach to hotel management not only enhances operational efficiency but also elevates the overall guest experience, driving long-term success for your establishment.

What is CASY?

The dashboard offers an all-encompassing perspective of key metrics, conveniently centralized for easy access. It intelligently modifies its layout to fit the device being utilized. With a channel manager, linking CASY to various online booking platforms, such as booking.com, becomes a simple task. The Yield Manager smartly calculates the sales price based on the current occupancy and the remaining time until a booking is confirmed. This innovative solution aims to boost both occupancy rates and overall revenue. Additionally, users can manually allocate extra rooms to specific categories for enhanced data assessment. The pre-stay email feature automatically sends a welcome message to guests before they arrive, equipping them with vital information and directions. Following their stay, the post-stay email function allows for automated outreach to guests, inviting them to review their hotel experience through provided links. This dual-email approach not only strengthens guest communication but also builds relationships that encourage repeat business. Overall, these tools work in tandem to create a more seamless and engaging experience for both the hotel and its guests.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Finder

Date Founded

1997

Company Location

Thailand

Company Website

smartfinder.asia/

Company Facts

Organization Name

Casy Software

Date Founded

2014

Company Location

Switzerland

Company Website

www.casy.ch/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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