Celus Reviews

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

MicroStation is a high-performance CAD solution designed to boost organizational productivity and reduce infrastructure project risk. Engineering firms using MicroStation have reported a 30% reduction in Quality Assurance / Quality Control time thanks to its superior standards adherence and integrated collaboration tools. MicroStation accelerates project delivery by automating tasks in the creation of drawings, models, and visualizations directly from BIM data. Its seamless 2D/3D connection ensures that changes to a model are automatically reflected across all associated documentation, minimizing rework and human error. By supporting natively used formats like DWG without conversion, MicroStation eliminates the time-wasting manual re-entry of data. It is the strategic choice for organizations looking to transition from simple drafting to more efficient, data-driven workflows while maintaining a competitive edge in the infrastructure market.

AVEVA E3D Design is recognized as the leading 3D design software globally, specifically designed for industries such as process plants, marine, and power generation. It excels in providing outstanding visualization and guarantees that multi-discipline 3D designs are free from clashes, efficiently producing accurate drawings and reports that help reduce costs, timelines, and risks associated with both new and existing capital projects. This sophisticated solution is celebrated for its exceptional productivity and functionality, allowing for seamless integration with other AVEVA Engineering and Design tools, including AVEVA Unified Engineering. Users can access it via the secure cloud platform AVEVA™ Connect, allowing for rapid deployment in just days or weeks, which is a significant improvement over traditional timelines that typically span months. This enables teams to gather data and create their engineering digital twin in the cloud while carrying on with their work. Moreover, AVEVA E3D Design can be customized and configured to suit the specific needs of diverse companies or projects, making it a crucial asset across various sectors, including industrial plants and marine operations. This adaptability not only enhances operational efficiency but also fosters innovation in design practices, empowering clients to stay competitive in a rapidly evolving market. Thus, the tool is not merely a software solution, but a transformative resource for organizations aiming to improve their engineering capabilities.