What is ChatBridge?

ChatBridge stands out as the leading Salesforce Chat Translator, tailored for businesses that communicate with clients in multiple languages and regions. By incorporating real-time translation features into the Service Console, it eliminates language barriers, lightens the agents' workload, and guarantees precision through the use of advanced translation technology.

Supporting more than 130 languages directly within Salesforce, ChatBridge proves particularly advantageous for industries such as e-commerce, global customer support centers, multilingual localities, educational establishments, and non-profit organizations. It includes smart features like translation caching, personalized language settings for agents, and seamless integration, transforming Salesforce into an all-encompassing multilingual support platform. For enterprises looking for reliable chat translation within Salesforce, ChatBridge offers a streamlined and flexible solution to cater to varied communication demands. Ultimately, its groundbreaking methodology not only improves customer interactions but also enhances overall operational productivity while fostering a more inclusive environment. This makes ChatBridge an invaluable asset for any organization aiming to transcend language barriers in their customer communications.

Screenshots and Video

A customer seamlessly chatting with the support agent in their native language.

A customer seamlessly chatting with the support agent in their native language.

Company Facts

Company Name:
Concret.io
Date Founded:
2013
Company Location:
India
Company Website:
www.concret.io
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ChatBridge Categories and Features