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What is Cisco Webex?

Experience seamless collaboration with an all-in-one, AI-driven platform that features eight dynamic workflows tailored to various workstyles, boosting productivity and fostering teamwork. The Webex Suite facilitates connections, collaboration, and engagement, all conveniently in a single location.

Enjoy effortless video communication, as face-to-face meetings, real-time collaboration, and whiteboarding enhance interpersonal relationships. Video conferencing serves as an effective and straightforward method to present your best self, enabling you to expand your business outreach while minimizing travel and office costs. This robust toolset ensures you stay connected before, during, and after meetings, allowing for interaction as if participants were directly across from one another. From any device, you can easily engage in file sharing, screen sharing, video calls, and messaging, ensuring your team can collaborate from anywhere. With its user-friendly and secure cloud calling feature, managing communications becomes a breeze, making it a portable solution for modern teamwork.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Cisco Webex provides an API

Screenshots and Video

Company Facts

Company Name:
Cisco
Date Founded:
1984
Company Location:
United States
Company Website:
www.webex.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Webinars
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Cisco Webex Categories and Features

Webinar Software

Alerts/Notifications
Customizable Branding
Event Management
Live Chat
Multi-Presenter
On-Demand Webinars
Polls / Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
  • Reviewer Name: Ajay S.
    Position: Network engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best meeting tool of all time

    Date: Apr 05 2023
    Summary

    We have been using Webex from last 2 years, earlier for classes and now for meetings or remote troubleshoots. its awesome, no one can beat him in quality and performance. software is fast and reliable.

    Positive

    1. easy to use
    2. interface is simple and user friendly
    3. accessible to every one
    4. Free edition is also available and its open source
    5. provide good connectivity in meetings and remote troubleshoot

    Negative

    1. session time is limited in free edition.
    2. nothing to say in cons.

    Read More...
  • Reviewer Name: Jitendra S.
    Position: Technical Recruiter
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Sound and Video Clarity

    Date: Oct 02 2023
    Summary

    Our company faced challenges with the previous software, leading us to switch to Webex. It turned out to be a wise choice due to its professional, clean interface. Webex offers superior audio and video quality, enhancing the fluidity of our meetings. The crucial feature of end-to-end encryption ensures the security of our projects and sensitive data. Additionally, it offers convenient cloud access to recorded meetings and allows for customization, including password protection and waiting rooms for added security.

    Positive

    It boasts a user-friendly interface, accommodating a large number of participants and offering session recording capabilities. An added advantage is the option to join sessions via phone dial-in, even for audio-only access without the need for additional software. Its seamless integration with other Christ solutions and support for various video conferencing devices make it an incredibly versatile application.

    Negative

    While it offers many advantages, one potential drawback is the pricing. When compared to alternatives like Zoom, it may appear slightly higher. Nevertheless, for medium to large companies, volume purchases can offset this cost.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales and Marketing Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Gives an uninterrupted meeting experience

    Date: Nov 04 2022
    Summary

    I really loved how Cisco Webex gives me an uninterrupted experience every time I attend meetings. Its multi-platform compatibility gives the freedom to join meetings on different OS platforms. Overall, I highly suggest Cisco Webex if you want an uninterrupted experience.

    Positive

    Cisco Webex has endless possibilities for meetings. You can share insights, chat with coworkers and host during meetings. Its raise-hand feature is very handy. The best thing is, that sign-up is not compulsory, you can also attend directly using the meeting invite link.

    Negative

    Every issue I faced in past has been resolved in the new update. Now no con.

    Read More...
  • Reviewer Name: Don W.
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Soft Phone

    Date: Jul 01 2022
    Summary

    The overall experience has been great. Phone works smoothly as described. Calls are clear and the experience is real.

    Positive

    The phone system is very good. Easy app installation allows you to make and receive calls directly onto your mobile with ease. This system allows you to have multiple numbers going at one time. For a small business operator this is great.

    Negative

    The login in has some complications but this is easily overlooked by the smooth functionality of the main phone.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Product application specialist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Gives Seamless Webinar Experience

    Date: Nov 09 2022
    Summary

    Cisco Webex is best for webinars. I have attended several webinars on different platforms (Zoom, Join me, Bluejeans) but Cisco Webex gave me the best seamless experience on both windows and iOS platforms. The ability to mute the mic and camera helps to increase privacy.

    Positive

    The user interface is appealing and easy to adopt. Its calendar integration with Google and Microsoft is very useful. It helps to get meeting reminders.
    Helps to get connected with coworkers.
    The video quality is just outstanding.

    Negative

    Overall I had great experience. Nothing to share about con.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Engineer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tool to meet dear ones in this pandemic

    Date: Jul 01 2022
    Summary

    Using Webex meetings to conduct conferences, lectures and of course for personal gatherings. During lectures, the Hand Raising feature helps a lot to avoid a lot of disturbances. Polling and Q&A feature is also available. It's easy to monitor participants' activity. We can also go to breakout rooms for small discussions. Animated emojis such as the thumbs-up option are also there. Simple and interactive user interface. We can have an unlimited number of meetings. Overall really good application.

    Positive

    During this pandemic situation, Webex meetings brought a large relief to our life. It's really easy to communicate with colleagues, conduct business meetings, conduct lectures for newbies and so on. Compared to its competitors we don't have to go for a separate integration for taking attendance. Calendar Management was so easy. Before the scheduled time we will get Alerts/Notifications. The mobile app is also available. We can ask doubts using the hand rise feature. Screen Sharing and Recording can be done easily. A virtual whiteboard is also available, which we can use in need. Overall great tool for conferences.

    Negative

    Nothing so far. The free version is not suitable for large meetings. Users can enter without proper email verification, this may lead to misuse of the conference room. The app also needs more quality backgrounds to make it more appealing. Recordings are saved in a proprietary format. Apart from this everything is good and happy with the product.

    Read More...
  • Reviewer Name: Lisa Z.
    Position: Loan Processor
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great product

    Date: Jul 01 2022
    Summary

    Overall this is a great product. I use it daily to communicate with other team members. This is vital to our daily work.

    Positive

    Great product. you can easily message anyone in your office. the user friendliness is great. it allows us to communicate easily.

    Negative

    Sometimes it can be difficult to find issues in the help menu.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Project Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best online meeting platform currently available

    Date: Nov 01 2022
    Summary

    After trying several online meetings platform, I can say Cisco Webex is an all-rounder product for our meeting needs. Its screen-sharing feature works flawlessly and the background removal feature lets me attend meetings without adjusting my background.

    Positive

    • Screen Sharing works smoothly and doesn't decrease any frame rates.
    • No delay in video and audio.
    • Its Ai background remover lets you attend meetings in unorganized background.
    • Its app supports multiple operating systems.
    • Video quality is super crisp and vivid, with no downgrade in quality.

    Negative

    Multi times the chat gets freezes on the chrome web platform.

    Read More...
  • Reviewer Name: Aman V.
    Position: Technical Lead
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent for conference calls

    Date: Apr 02 2022
    Summary

    While my team at work uses Jabber for day to day chat , whenever we have a meeting or conference call especially with other stakeholders (which may be out of team/org) Webex is the go-to solution. The reason being it is an all in one solution with excellent connectivity and content sharing features.

    Positive

    All in one communication solution.
    Connect from any device - even from browser by just using a URL.
    Excellent screen sharing with content overlay and whiteboard.
    Great mobile app.
    Great customer support.
    Basic Plan is free to use.

    Negative

    No cons, the updates to interface and features over past couple of years has once again brought it at top of communication apps.

    Read More...
  • Reviewer Name: Jason K.
    Position: Social Media Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    With Cisco Webex we always stay connected

    Date: Mar 19 2021
    Summary

    It is very efficient at the time of keeping in touch with customers, it provides us with several methods of communication to be in contact with them, allowing us to share documents in real time or simply share the file in the same video call, it is very easy to use. The platform allows us to make conferences in real time with our consultants and customers anywhere in the world, which is essential to meet their needs, all from the comfort of our homes, so we can share from the server files or presentations during the call thus obtaining a better result of efficiency and quality.

    Positive

    This software provides us with group video calls to make our work conferences from anywhere, either from our servers or mobile devices, gives us a local phone number in another country or region to carry out the calls of our customers, our company likes to have our customers at our fingertips to be always in touch with them.

    Negative

    The capacity of people within the conference is very limited as well as the duration of the files sent within the chat, after a while they are deleted causing some inconveniences for the company, if the connection is not fluid or stable the software decreases its video and audio quality making difficult the conference with the client when this happens it decreases the efficiency and effectiveness.

    Read More...
  • Reviewer Name: Joe C.
    Position: Chief Marketing Officer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cisco WebEx brings us closer to our customers

    Date: Mar 22 2021
    Summary

    We were able to share a large amount of files with our clients with a speed that no other program can match. The experience is great when talking about Cisco WebEx, incredible interaction with the market. Despite the discontinued use of the UCF format it is still possible to recommend this tool, it is a great viable solution. Although it is quite useful to access from any web device.

    Positive

    It has the facility to save slides in PDF format for when we have to present to our customers any update through a document. In part its design is spacious, pleasing to the eye and has a very interactive participation based on the client and the consultant. It has also shown us an excellent quality in both audio and video in each video call.

    Negative

    We need the UCF format to come back, we had migrated from another platform to Cisco WebEx, but after a while the UCF format stopped working. We also need to integrate visual compatibility with the sharing of some documents.

    Read More...
  • Reviewer Name: Michael M.
    Position: Software Development
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Webinars, videoconferences and team meetings

    Date: Jul 01 2021
    Summary

    We have done video conferencing with excellent video and audio quality. We adapt it to our organization to interact with clients who are remotely located. It's incredible for maintaining efficient communication with team members.

    Positive

    The setup is fast; I have no problems communicating with my co-workers. It is essential because I have clients from different countries, and I use Cisco Webex to interact. It is made to increase communication in your workplace. It works very well; it is excellent for interacting with clients about projects. You will like the interface and its ease of use.

    Negative

    I don't like that it has integration problems with software we use regularly.

    Read More...
  • Reviewer Name: Jeremy Z.
    Position: Human Resources Leader
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cisco WebEx is the best software for online meetings

    Date: Mar 18 2021
    Summary

    Cisco WebEx is a specialist in webinars, long and short meetings and is recommended to reach both low and high audiences to share all the information needed in real time offering us also, despite the limitations, the best experience in audio and video quality. We were able to attend schedule and record all meetings from a remote server, which helped us to reach more people when our consultants were not online to be able to give the meeting, we only had to play the video and that if you see the magic.

    Positive

    It has shown us the possibility of scheduling every meeting invitation email that we do within the office. From any device is very easy integration to each meeting with a simple click. there is total synchronization between the mobile version and the web version there is no interference between one and the other if any attendee is connected from any option. one of the biggest advantages that has Cisco see record and save all meetings for reuse in the future.

    Negative

    Sometimes the quality of video and audio is very low because this program has a low bandwidth consumption integration which generates us not to be able to give the customer the best quality but what the program allows us the moment. This also affects when we try to share images we need to share clearer images to our customers.

    Read More...
  • Reviewer Name: Kelly C.
    Position: Independent Contractor Hearing Examiner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cisco WebEx is an excellent product for videoconferences

    Date: Mar 21 2021
    Summary

    Cisco WebEx provided us with a really reliable platform and gave us the best platform for simultaneous collaboration with the consultant and the client. We were also able to maintain a relationship with the meetings quickly giving each customer great quality training from wherever they were. We recommend Cisco WebEx because it is an excellent application and we only needed a single installation, which like other similar software sometimes needed to be deleted and reinstalled. For enterprise customers Cisco is the best choice.

    Positive

    As a main feature we can highlight the quality of audio and video that Cisco WebEx has, it has an excellent integration maintaining the quality when you have a relatively low bandwidth in the company. Cisco WebEx is fast, gives us the option to be always active, is extremely efficient and is very easy to use.

    Negative

    There are very few cons that Cisco WebEx has, but we highlight in this section that we need an alternative productivity tool if we want to integrate with Microsoft Office or any of its sub tools. Reviewing the prices on the market we realize that it is a bit expensive compared to what is offered with other programs. We also need a different Cisco WebEx software if we want to leverage individual training, customer support and company events.

    Read More...
  • Reviewer Name: Brittani B.
    Position: Vice President of Marketing
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cisco WebEx offers modalities for high caliber streaming

    Date: Apr 17 2021
    Summary

    Because our company's overall ability to work in a group with the screen sharing option has improved so much, Cisco WebEx becomes a fully recommended software for conducting stream sessions, which will undoubtedly be reliable and have a completely optimal video quality to work with.

    Positive

    The video calls we can make with Cisco WebEx are reliable because they can be configured in various alert levels, depending on the privacy settings we decide to apply to know exactly which employees will be able to access the data of each session we make, so it is easy to detect intrusions.

    Negative

    The Cisco WebEx platform is very slow to update the connection of each employee who decides to join the meetings, which makes it not fully possible and verifiable to review live who are the employees who are still inside the session, which can be a problem when working with group screen sharing.

    Read More...
  • Reviewer Name: Shishir D.
    Position: Senior Analyst
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Solid tool but much to be desired when it comes to features

    Date: Jun 28 2021
    Summary

    Solid tool but much to be desired when it comes to new features like live transcripts, screen sharing etc.

    Positive

    Solid and dependable. Especially like the video experience on Webex. Were one of the first to have a built-in whiteboard.

    Negative

    Lacks news features and does not look and feel as good as the competition.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: IT Project Manager ( Senior )
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best for video conference

    Updated: Jan 30 2021
    Summary

    Overall, I recommend Cisco Webex to every professional for their business video conference. Works great on mobile and desktop platforms. Loved it.

    Positive

    From setup to attending meetings Cisco Webex is the best web conference tool for every professional. It gave us a frictionless video experience with multiple smart and useful features. I like the interface it's very user friendly.

    Negative

    Few times it stops responding while joining the room.

    Read More...
  • Reviewer Name: Rodney L.
    Position: Digital Program Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cisco WebEx Teams offers many configurations for streams

    Date: Mar 21 2021
    Summary

    The ability to work in a group with screen sharing or other operations is just one of the advantages offered by Cisco WebEx, as showing such speed to intuitively set up meeting rooms or personal calls is excellent for working in a group. We recommend it for running streams, and for running screen-sharing sessions so that all attendees can see in excellent video quality what is going on behind the work of the meeting organizer or a delegate.

    Positive

    Cisco WebEx calls can be configured under different alert levels, and can be easily adapted to privacy settings that show which people will or will not be able to see the information stipulated on the screens during each session.

    Negative

    Cisco WebEx is slow to update the status of each person within meetings, so it is not possible to know in real time which people are still connected to the screen sharing session or chat until after a few seconds.

    Read More...
  • Reviewer Name: Rashmi N.
    Position: Full Stack Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cisco Webex Review

    Date: Jan 27 2021
    Summary

    Overall best for small meetings and conferences, not suitable for a large meeting. I hope they will improve that but apart from that everything works fine for me.

    Positive

    This is one of the popular software that companies are using right now to host their conferences or meeting with people out of their companies. But there are many things which need to be improved. Apart from that, it has a spotless user interface and is very much secure. It is also cross-platform, and you can listen to the meetings using your mobile by calling on the meeting number.

    Negative

    The con associated with this is that it cannot handle large meetings. Recently I was in a meeting, and there were around more than 700 participants, and the meeting was crashing. There was no sound, no video, and the app was restarting. This was the problem with not only me but also the other participants who were also facing the same issue.

    Read More...
  • Reviewer Name: Ross G.
    Position: Senior Account Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    An effective tool like no other to keep work teams connected

    Date: Apr 24 2021
    Summary

    It has allowed colleagues to stay connected whenever needed without being located in the same space or office. Its functions have fostered communication and collaboration between team members to improve their performance, provide the best results in projects, and even offer support to clients. It is amazing when it comes to promoting communication and collaboration among team members; our experience as users of this videoconferencing tool has been satisfactory.

    Positive

    I use Webex to connect with colleagues via video conferencing. It has given me no problems; on the contrary, it is very easy to understand and provides useful tools for discussions, project discussions, collaborating with other users, and even remote customer support. I love how user-friendly its interface is and its ability to provide efficient communication.

    Negative

    So far, I have had no problems; it is an amazing tool for communicating with others through video conferencing. However, it requires a good internet connection to function optimally, which is a bit expensive.

    Read More...
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