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What is Cisco Webex?

Experience seamless collaboration with an all-in-one, AI-driven platform that features eight dynamic workflows tailored to various workstyles, boosting productivity and fostering teamwork. The Webex Suite facilitates connections, collaboration, and engagement, all conveniently in a single location.

Enjoy effortless video communication, as face-to-face meetings, real-time collaboration, and whiteboarding enhance interpersonal relationships. Video conferencing serves as an effective and straightforward method to present your best self, enabling you to expand your business outreach while minimizing travel and office costs. This robust toolset ensures you stay connected before, during, and after meetings, allowing for interaction as if participants were directly across from one another. From any device, you can easily engage in file sharing, screen sharing, video calls, and messaging, ensuring your team can collaborate from anywhere. With its user-friendly and secure cloud calling feature, managing communications becomes a breeze, making it a portable solution for modern teamwork.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Cisco Webex provides an API

Screenshots and Video

Company Facts

Company Name:
Cisco
Date Founded:
1984
Company Location:
United States
Company Website:
www.webex.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Webinars
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Cisco Webex Categories and Features

Webinar Software

Alerts/Notifications
Event Management
Live Chat
Multi-Presenter
On-Demand Webinars
Polls / Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Search
Surveys & Feedback
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Live Chat
Meeting Management
Screen Sharing
Softphone
Video Chat
Web Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Real Time Editing
Video Conferencing
  • Reviewer Name: A Verified Reviewer
    Position: Busniess Development
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Remote meetings done right

    5 out of 5 stars Date: Jul 07 2020
    Summary

    It's been fantastic. My whole team loves it. It has allowed us to stay in touch and keep track of important items even when we are working from home.

    Positive

    It is amazing how easy it is to set up or join meetings. Since the COVID outbreak we switched to having virtual video team meetings and we used Webex for that. It syncs with my Outlook calendar which means I was able to keep track of any up coming meetings. It is also really easy for people to join in our meetings, their desktop app works great even for some of our team members who are working with a slow speed internet.

    Negative

    I love the outlook integration but I wish it integrated with more tools. Some more options to automate calls and meetings depending on other softwares would have been nice.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Content Curator and Market Intelligence
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 3 out of 5 stars
    Customer Service 4 out of 5 stars
    Would you Recommend to Others? 8 out of 10

    Excellent app for video conferencing

    4 out of 5 stars Date: Aug 20 2020
    Summary

    Cisco Webex is a cool software that works cross-platform, is full of interactive features, and has a nice, clean interface that makes meetings and conferences a hassle-free experience.

    Positive

    It has a clean, modern interface, and is easy to navigate. The poll feature and raise hand feature are all useful, especially for seminars and presentations. The screen sharing feature is hassle-free. Audio and video quality is great, and I love that you can message participants individually; a feature many competitor apps lack.

    Negative

    The only con I can think of is that the app isn't very popular. You sometimes have to convince people to download the software to conduct a meeting, which can be tricky. It can also feel a bit overpriced, considering the free version itself is full of features.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Reliable conferencing app

    5 out of 5 stars Date: Jun 18 2020
    Summary

    Cisco Webex is a reliable conferencing tool which works great for both simple one to one or large scale conference calls. Despite newer tools on market like Microsoft Teams, it still holds its ground as a reliable & effective communications app.

    Positive

    Easy to use - connect with just a link and no local installation.
    Can record meetings in multiple formats.
    Available across multiple devices & platforms.
    Integration with tools like Google Calendar.
    Document sharing.
    Screen Sharing feature.

    Negative

    Lacks integration with tools like Office suite, Jira - newer products like Microsoft teams provide a ton of such integration options.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: IT Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Best Cloud Meeting App

    5 out of 5 stars Updated: Oct 25 2020
    Summary

    Highly recommended. I liked this software, especially on the mobile platform. It offers plenty of features to enjoy video conferencing. The best about this tool is it provides the same secure encryption also in a free plan, unlike others.

    Positive

    Cisco Webex has the great capability that ensures easy to host mass member meetings in cross platforms. I liked its video and clean user interface. It's very easy-to-use and offers the best features for video meetings.

    Negative

    Never had any negative experience. It's a great tool.

    Read More...
  • Reviewer Name: Navneet Singh N.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Best video conferencing

    5 out of 5 stars Date: Nov 06 2020
    Summary

    Overall a great product available for both PC and Mobile devices and also on web. And secure with great features.

    Positive

    Secure. Reliable. Easy to handle large meetings. Works seamlessly. Managing is easy and user interface is also pretty good.

    Negative

    I have find no issues in using this pretty much fulfill all the requirements.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Project Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Cisco Webex for seamless video meetings

    5 out of 5 stars Updated: Nov 04 2020
    Summary

    Cisco Webex is an incredible tool for your day-to-day video meetings. I liked the ease of getting attended to meeting from my mobile device. Overall, I loved this tool.

    Positive

    It sets up really very fast, because of its super intuitive interface. Its interface is visually beautiful. The best thing about Cisco Webex is its high definition video as well as audio quality in the free plan. From setting up to attending meetings everything was fun and seamless.

    Negative

    Just a few minor cons I had. Overall it's a great tool.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director of Program Management
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 4 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Best for virtual meetings

    5 out of 5 stars Date: Oct 18 2020
    Summary

    There are lots of online meeting tool available in the market but Cisco Webex turns to be my favourite. With Cisco Webex, you participate in meetings in one single click. It provides rich video meeting spot to connect with your team.

    Positive

    Also available on the web platform.
    Cisco Webex delivers rich video meeting experience.
    The UI is clean and easily understandable.
    Screen share works fantastic, Easy to schedule and add reminder for an upcoming meeting.

    Negative

    People insight doesn't provide useful data. No other con.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Intern
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Would you Recommend to Others? 7 out of 10

    Download/install not seamless

    3 out of 5 stars Date: Jul 16 2020
    Summary

    If your computer hard drive has enough space maybe just don't delete the app once you finally get it installed, since it is a major pain to reinstall. My laptop isn't even old or outdated so really there's no excuse for such a terrible installation experience.

    Positive

    It works pretty well and has good enough security that major banks trust it for setting up virtual appointments, and is obviously used a lot internally by big companies too.

    Negative

    So there's supposed to be a browser, join by browser instead of launching the app option, but it's not really accessible because the first thing that happens is it'll try to make you download the installer, and once you do that, it hangs up when trying to install, then it'll try to insist on launching the app instead of even offering the ability to join via browser. So there's that.

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  • Reviewer Name: A Verified Reviewer
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Great for Meetings

    5 out of 5 stars Date: May 24 2020
    Summary

    Cisco Webex is an excellent solution for remote learning and meetings. Definitely recommend this to workplaces and schools.

    Positive

    The unique meeting codes are quite good for security and makes it less likely that unwanted visitors will join.
    It allows the webcam and audio device used to be changed, which is excellent for people with multiple webcams and microphones.
    Screen sharing is available, which is for sharing the screen to the other people in the call. This is quite useful for showing presentations and videos.

    Negative

    Username displayed incorrectly in the calls, even with countless uninstalls.

    Read More...
  • Reviewer Name: Shyo M.
    Position: Assistant
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set 3 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 4 out of 5 stars
    Cost 2 out of 5 stars
    Customer Service 3 out of 5 stars
    Would you Recommend to Others? 6 out of 10

    Laggy but reliable

    4 out of 5 stars Date: May 24 2020
    Summary

    Overall, I would recommend Cisco Webex as an acceptable meeting app on desktop, but I’d suggest avoiding it on mobile devices until its richer in essential features.

    Positive

    Webex’s interface provided just enough to not be too complicated to use. The camera and microphone buttons were placed as expected, and they were easily accessed by the room’s host every time. The ability to mute or turn on the participants’ microphones is a big plus, although there should be a clearer indication of whose microphones are turned on.

    Negative

    The mobile version of the software is lacking in features, especially the volume control the desktop version includes. If the presenter plays a video for the participants to watch, there’s no way to lower or increase the volume of it for mobile participants, something that definitely caused some discrepancies quite a few times.

    The lag is a big factor in my experience and subsequent review. Many times, some participants’ cameras and audio completely froze, rendering the meeting a frustrating experience tech wise.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operations and Marketing Analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Make your meetings seamless

    5 out of 5 stars Updated: Oct 31 2020
    Summary

    I'm using the Cisco Webex to attend conferences with coworkers and colleagues. The application is intuitive and enables a collaborative place to attend meetings.

    Positive

    Cisco webex provides plenty of features to make cloud meetings seamless.
    - The interface is clean and makes it really simple for beginners to jump into meetings.
    - Attendance and chat option.
    - Collaborative interaction with attendees.

    Negative

    The calendar integration is not reliable in my experience.

    Read More...