What is Citadel365?
Citadel365 is AML software built to support the complete compliance lifecycle through one integrated platform. The platform brings customer onboarding, customer identification, name screening, risk assessment, case management, transaction monitoring, reporting, and workflow automation into a centralized compliance environment. Citadel365 helps organizations move away from manual evidence collection, repetitive data entry, disconnected checklists, and fragmented compliance records. Its customer onboarding software helps teams begin verification faster while maintaining a clear audit trail throughout the process. The self-KYC functionality allows customers to upload their own details and documents, reducing back-and-forth during onboarding. Citadel365’s name screening software helps compliance teams check customers against sanctions lists, PEP databases, adverse media, and global watchlists through KYC6 integration. Its customer risk assessment software supports customizable risk scores, weightages, thresholds, and dual risk calculations so businesses can align risk controls with their policies and risk appetite. The case management module provides a centralized place to create cases, track activities, review alerts, and manage higher-risk customers. Transaction monitoring helps identify suspicious patterns that may indicate money laundering or terrorist financing risk. Citadel365 also supports role-based process segregation, maker-checker controls, one-click downloadable reports, automated compliance records, lower false positives, and enterprise-grade data security. By combining AML onboarding, KYC, sanctions screening, PEP screening, adverse media checks, risk assessment, case management, transaction monitoring, reporting, and automation, Citadel365 helps regulated businesses simplify compliance while maintaining stronger control.