CleanCloud Reviews

Seemingly the best value for the money on the market right now. Ever-evolving and adding new functionality.

Versatile, easy-to-use, robust POS system at an affordable price point. Support is responsive and invested in the success of its customers.

An occasional bug here and there, (some) features have been slow to be implemented.

When I needed to switch out of my old outdated system by Computer Systems International, called CleanTie now(they nickel and dime you and sell you outdated equipment at outrageous prices) , I did some research and meddled around with 5 different programs for my Dry Cleaners. CleanCloud was the one that stood out. Their customer service team and constant updates to make the platform the best one out there. My customers love the texting communications that I have with them. Tells them when their order is ready. I can text them if I need to ask them about a certain garment, which I get a higher rate of response than with calling. My account receivables have shrunken significantly because of the automated text reminders to customers to pick their clothes up. No longer do customers forget when they leave clothes at my cleaners. Truly happy with CleanCloud.

An easy and intuitive workflow. No need to buy new hardware. Customers LOVE the SMS sent to them when the order is ready, brings Dry Cleaning into the present, where many many stores are stuck in the past because of the POS they use. The customer service team is helpful and responsive.

Being a businessman, I will complain about the price. It’s such a good program and makes running multiple locations so easy that I’m compelled to dish out the subscription every month again and again, which honestly is fair when compared to the market space.

This has been a very frustrating and negative software experience. We are not at all happy with CleanCloud.

Honestly, there are not many pros. I’m trying to think, but it’s difficult. Maybe the app for our clients.

Costs and lack of customer support. We find ourselves going in circles with endless emails from the support department that don’t lead to anything tangible - the final response is typically, “unfortunately we don’t have that capability, but you are free to make a new feature request”.

The software easy to use and with very little issues. Being a daily user, i wish there was a way driver can enter mileage before and after delivery.

Simple to set up and you can get running within minutes. I was able to get training in the morning and able to run software in the afternoon with no hiccup. It's a cloud base system so you can work from any services.

Driver app doesn’t allow driver to enter mileage. Need to integrate with better printer for labeling.

CleanCloud is everything I need to run and manage my laundry business. The support is outstanding and the amount of flexibility is enormous. The team also allows customers to request features which makes it worthwhile

The support and ability to request features is a huge difference. The interface is clean and intuitive.

The cost is a bit high but I think the whole overall POS justified the steep cost.

In terms of business I’ve managed to grow my top line revenue by 500% using CleanCloud. Their US based support is also great.

The interface is easy to use and the amount the software can be adapted for my business workflow is incredible. The software is updated all the time with new features and improvements. I also launched my pickup and delivery service using their app.

The number of features is a lot and can be daunting but I used their onboarding service to help get my business settings correctly setup and staff trained.