What is Click2Magic?

Click2Magic provides a live chat solution that enables businesses, regardless of their size, to connect effectively with their customers. This platform facilitates real-time communication, allowing companies to interact with their clientele effortlessly. Additionally, it equips businesses with tools to analyze customer behavior and trends. Understanding the expectations and requirements of the customer is essential for success. Click2Magic seamlessly integrates into both web and mobile applications, functioning as an instant chat widget to resolve any client-customer concerns. Furthermore, this software can also be utilized for enhancing sales interactions. With its user-friendly features, Click2Magic empowers businesses to engage with customers in a more meaningful way.

Pricing

Price Starts At:
$39/per seat/ month
Price Overview:
ENTERPRISE
$69/month
Per Seat/Month, Billed Annually.

ADD-ON
$18/month
Extra features
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Screenshots and Video

Click2Magic Live chat software

Click2Magic Live chat software

Click2Magic Live chat software Click2Magic - Dashboard Click2Magic - Chat

Company Facts

Company Name:
Tvisha Systems Pvt Ltd
Company Location:
India
Company Website:
www.click2magic.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Click2Magic Categories and Features

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Click2Magic Customer Reviews

Write a Review
  • Reviewer Name: Maanav R.
    Position: Digital Marketing Executive
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It is the best channel to improve CX!

    Date: Jun 06 2022
    Summary

    Our overall experience is awesome! We were satisfied with its features and functionalities. It is the best live chat software for marketplaces, sales, and support.

    Positive

    The customer service through Click2Magic is pretty good. We have improved our customer base and improved more sales than before. This live chat app saved our time, money, and efforts.

    Negative

    As of now, I can't see any issues about this app.

    Read More...
  • Reviewer Name: Shaik I.
    Position: Digital Marketing Analyst
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good fit for our business!

    Date: Jun 30 2022
    Summary

    The features that made us choose this alive chat app are detailed chat transcripts and in-depth analytics. Businesses can reach more customers, gain qualified leads, and improve conversion rates and sales. It is worth the investment.

    Positive

    Easy to setup and install.
    Best for sales, support, and marketplaces.
    Reliable and robust live chat software that is tailor-made for all business verticals.

    Negative

    Right now there is nothing to dislike for this particular product I use.

    Read More...
  • Reviewer Name: Barkha M.
    Position: Graphic designer
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best live chat support software for sales!

    Date: Jun 02 2022
    Summary

    Our overall experience with Click2Magic was good. The software is intuitive, easy to use, and budget-friendly.

    Positive

    It has simple yet productive features. Businesses can know the customers’ behavior and insights into their business. The instant and real-time conversation with visitors brought many customers and improved our sales.

    Negative

    This live chat app has no more other issues as of now.

    Read More...
  • Reviewer Name: Ankita D.
    Position: Marketing specialist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable live chat software!

    Date: Jun 08 2022
    Summary

    Click2Magic has improved the efficiency and quality of our customer service. Also, with the help of this customer support software's advanced analytics, we get in-depth insights into our business.

    Positive

    Easy to use and handle.
    more Intuitive, Reliable, and Affordable.
    Best for customer support and sales.

    Negative

    This is one of the most reliable and robust live chat apps. It is good to integrate into websites. No cons.

    Read More...
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