ClickHelp Customer Reviews in April 2025

What is ClickHelp?

ClickHelp allows users to effortlessly create online FAQs, help documents, user guides, knowledge bases, and more, with the added benefit of instant publication. Additionally, it enables the generation of printed documentation in various formats. The platform is user-friendly, requiring no installation and functioning seamlessly in web browsers across multiple operating systems, including Mac OS, Windows, and Linux.

So, why choose ClickHelp? Here are several compelling reasons:

* The user-friendly WYSIWYG topic editor complements an HTML source mode for added flexibility.
* A translation module is available, facilitating the creation of multilingual documentation sites.
* You can secure online help with password protection.
* ClickHelp supports content import from various formats such as Microsoft Word, HTML, Markdown, RTF, and ODT, while also allowing exports to formats like CHM, HTML5 Web Help, PDF, and DOCX.
* It features a robust full-text search capability.
* Users can access detailed analytics and reporting tools.
* There’s a context help engine to enhance user experience.
* Branding options are available for customization.
* The platform offers global find and replace functionality.
* Automatic link validation and updates ensure that your documentation remains current.
* It supports dynamic content for single-sourcing, including snippets, variables, and conditional blocks.
* Single Sign-On capabilities integrate with Google, Microsoft Azure AD, Salesforce, and custom OpenID Connect providers.
* Taxonomies are supported for better organization of content.
* Readability scores and metrics help assess documentation quality.

Furthermore, ClickHelp integrates with numerous platforms such as Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, and YouTube, enhancing its functionality and usability. This extensive integration capability makes ClickHelp a versatile tool for any documentation need.

Pricing

Price Starts At:

$175/month

Price Overview:

3 pricing levels for different needs

Free Trial Offered?:

Yes

Integrations

All ClickHelp Integrations

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Screenshots and Video

Company Facts

Company Name:

ClickHelp

Date Founded:

2010

Company Location:

Armenia

Company Website:

clickhelp.com

Edit This Page

Product Details

Deployment

SaaS

Windows

Mac

Linux

Training Options

Documentation Hub

Online Training

On-Site Training

Video Library

Support

Web-Based Support

Product Details

Target Company Sizes

Individual

1-10

11-50

51-200

201-500

501-1000

1001-5000

5001-10000

10001+

Target Organization Types

Mid Size Business

Small Business

Enterprise

Nonprofit

Startup

Supported Languages

English

ClickHelp Categories and Features

Software Documentation Tool

Access Roles / User Permissions

Automatic Documentation Generation

Collaboration Tools

Docs Web Hosting

Feedback Capture

Markdown Support

Multiple Formats Support

Multiple Versions Support

Version Control

WYSIWIG Editor

Webhooks

reStructured Text Support

IT Documentation Software

Help Authoring Tools

Collaboration Tools

Content Library

Drag & Drop Editing

Image Library

Import HTML / Word

Multi-Format Output

Offline Editing

Preview Output

Screenshot Tool

Templates

Text Editor / Word Processor

Translation Tools

Version Control

API Documentation Tool