What is Docsie?

Docsie is a renowned digital documentation and knowledge management platform located in Ontario, Canada, recognized for its excellence. This platform is accessible via a SaaS web application, allowing users to create and modify documentation from virtually anywhere. Users can then publish their content to an interactive knowledge portal that is available for access at any time, ensuring that information is always at hand when needed.

Docsie is equipped with robust business-grade features designed for effective product documentation management, which includes:

- A pilot onboarding service featuring portal design assistance and workforce training
- Options for both internal and external knowledge bases
- The ability to create multiple workspaces
- Portal analytics and feedback through Docsie Vocally
- A custom domain available even on the free tier
- Compatibility with Markdown
- The Docsie Editor, offering rich formatting and content embedding capabilities
- iFrame support
- The ability to import using SwaggerAPI
- Access to both built-in and customizable document templates
- Provision for help center deployment and an in-app help sidebar
- The option to share guided tours and utilize our builder Chrome extension for content creation
- Management of multiple versions and languages, along with a history of changes made
- Webhook integration with Mattermost, Slack, and various other platforms
- Ghost AI for language translation and ongoing development of generative AI capabilities
- Project management tools that include kanban boards and task creation
- Comprehensive security with RBAC, JWT, and SSO for user management and data protection, ensuring that all aspects of documentation are well-managed and secure.

Pricing

Price Starts At:
$39 per month (annual)
Price Overview:
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Docsie provides an API
All Docsie Integrations
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Screenshots and Video

Play Video A screenshot of the main Docsie dashboard showing documents, topics, versions, tags, and publishing options. A screenshot of Docsie Project Management with task assigned users, kanban draft-review-approval flows, priority levels, status filtering, and date fields A screenshot of the Docsie deployment configuration menu with a live example of a published Docsie portal on the right-side of the image A screenshot of a document opened in the Docsie Editor, with a rich formatting toolbar at the top, language and version management to the left, and reading grade checks and other options on the right side A screenshot of the Docsie in-app help interface sidebar which you can embed in your web application by copying one HTML footer code - easy! A screenshot of the Docsie Editor, with rich formatting options in the top toolbar, reading grade analysis and content linter menus on the right side, and version management or language management options on the left side

Company Facts

Company Name:
Docsie
Date Founded:
2018
Company Location:
Canada
Company Website:
www.docsie.io
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Product Details

Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Arabic
Chinese (Simplified)
Danish
Dutch
English
French
German
Japanese
Norwegian
Portuguese
Spanish
Swedish

Docsie Categories and Features

Software Documentation Tool

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Enterprise Content Management (ECM) Software

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Document Generation Software

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Corporate Wiki Software

API Documentation Tool

AI Translation Software

AI Knowledge Base Software