Close-Up CRM Verified Customer Reviews (2026)

Propel is a modern, AI-powered product management platform built for today’s manufacturers. It brings Product Lifecycle Management (PLM), Quality Management System (QMS), Product Information Management (PIM), and robust supplier management together in one cloud-based solution, giving teams a single, always-accurate view of their products across the entire lifecycle. With AI embedded directly into the platform through Propel One, teams can automate routine tasks, surface insights faster, and make more confident decisions using real product and quality data. AI helps reduce manual effort, identify risks earlier, and keep work moving across change management, quality events, and product operations. Propel replaces spreadsheets and disconnected systems with a governed digital product record that spans engineering, quality, operations, supply chain, and product teams. Built-in workflows standardize change control, streamline quality processes, and support compliance without slowing teams down. Every update and approval is tracked with full traceability, helping manufacturers reduce errors, shorten cycle times, and improve cross-functional collaboration. Trusted by medical device, high tech, and industrial manufacturers, Propel is designed for complex products and regulated environments. The platform scales easily as products, teams, and requirements grow, providing a strong foundation for long-term innovation. Propel delivers enterprise-grade security and reliability through its architecture on the Salesforce platform, including robust data protection and access controls. Customers do not need to be Salesforce users to benefit from Propel’s security and capabilities. Propel has been recognized by Deloitte as a fast-growing technology company and named to the Inc. 5000 list of fastest-growing private companies, reflecting strong customer adoption and momentum helping manufacturers modernize how they build, manage, and deliver products.

A cloud-based Laboratory Information Management System (LIMS) is designed to oversee sample tracking, test outcomes, and inventory management specifically for life sciences research, industrial quality control laboratories, and biotechnology/next-generation sequencing applications. This comprehensive system provides essential regulatory compliance support for standards such as CLIA, HIPAA, Part 11, and ISO 17025, ensuring that laboratories operate within the necessary legal frameworks. The importance of quality, security, and traceability in managing samples cannot be overstated, as these factors play a pivotal role in a lab's effectiveness and reliability. Utilizing the Lockbox LIMS platform, laboratory professionals gain the ability to meticulously oversee their samples, offering complete transparency throughout the entire process, from initial accession to long-term preservation. Additionally, LIMS analysis encompasses far more than merely tracking outcomes; the Lockbox system features advanced multilayered sample storage capabilities and location management, allowing users to customize their laboratory's storage framework with diverse options that include rooms, storage units, shelves, racks, and boxes. This flexibility empowers labs to efficiently organize and access their samples, ultimately enhancing operational productivity and accuracy.

Cloud-based Enterprise Quality Management Software designed specifically for the life sciences industry is crucial for successfully navigating the complexities of today's operational environment. By placing technology at the center of operations, it enables quality assurance teams to be swiftly alerted to emerging issues, which cultivates a proactive management culture. Organizations that achieve a comprehensive understanding of their quality management system's performance in relation to operational conditions can effectively mitigate risks and sidestep costly delays. Montrium has developed its Enterprise Quality Management System (EQMS) with the specific aim of assisting life science companies in tackling their unique quality management hurdles, especially in the area of content management. Our SharePoint QMS modules are crafted with adaptability in mind; they can operate autonomously or integrate seamlessly into a unified quality management system. Accessible via our Montrium Connect Platform, these modules can be deployed either on-premises or through cloud-based solutions, making them particularly suitable for pharmaceutical companies, contract manufacturing organizations, and medical device manufacturers. Each module is carefully constructed to ensure adherence to Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP), thus helping organizations uphold the highest standards of quality. This all-encompassing approach not only boosts operational efficiency but also fortifies the integrity of the quality management process, reinforcing the commitment to excellence within the life sciences sector. As a result, companies can better navigate regulatory landscapes while achieving their business objectives.