Close Reviews

Overall a great app that lets me communicate with my clients effortless and easily. One of the best things to happen to my company.

I love how seamless and useful it is they make everything easy to find and no glitching at all. The developers did there thing with this one.

It may be confusing to understand how the inbox works at first but after that it’s amazing.

I love Close and I have recommended it to a lot of people in my network. The features are fantastic. It is easy to setup and performs very well.

I have used close over the years and I must say that it is one of my favorites. The dialing part of the platform is great. You can text and send emails with just a few clicks and the layout is just simple to follow.

The support staff is beyond awesome, they respond usually within the hour or max 2. The issues are resolved within the same working day.

Sometimes the audio isn't perfect and the dialing does become slow and laggy.

Very positive.
We are a small business and previously had the free version of HubSpot.
Close is in a different league.

Ease of use.
Flexibility.
Custom fields.
Opportunity pipeline - visualisation is cool and helpful, and the drag and drop functionality.

Not much at all.
Way better than our previous solution and spreadsheets!

It has been a pleasure working as a Sales Operations Analyst and setting up this CRM for my current employer Fleet Space. Easy to use and to teach to our less tech-savvy users.

Clean and user-friendly interface.
Have calling, SMS, email, all in-built.
Integrates wonderfully with other Apps, directly or via Zapier.
A++ Support Team!!!

Nothing really. Their team is great. They are always deploying new features. Pricing is fair.

Overall the best application that i have used! Like i said the customer service is the best that i know.

Everything works very well and customer support replies very very fast in any situation I had. Hands down!

Get logged out very often on internet, but maybe it’s my device.

Very good software would definitely recommend it for anyone who has a large sales team and is looking to scale.

Very easy to go through and easy to understand, get very little tech issues but the ones that do come up typically are resolved in a matter of minutes.

The tech issues are sometimes frequent and annoying.

Amazing if it had to be one word I like it so convenient I am going to use it when I have my own shop.

Close is great because it’s all one email text call I would recommend this to a friend I would use this for my own shop.

I like everything expect sometimes technical issues.

Close CRM is a standout solution for SMBs and scaling teams aiming to enhance their sales engagement and revenue conversion processes. The platform's remote work adaptability, integrated communication tools, and productivity features empower teams to reach leads more effectively and close deals with confidence. The single timeline and call coaching functionalities foster transparency and skill improvement, adding significant value to the user experience.

While there might be a slight learning curve for some, the intuitive interface and robust customer support mitigate this challenge. Close's emphasis on SMB needs might mean that it lacks some enterprise-level features, but its targeted approach ensures that it excels in what it offers.

In conclusion, Close CRM offers a tailored, efficient, and transparent way for SMBs to manage their sales processes and drive growth. With its free trial, there's no reason not to explore how Close can elevate your sales team's performance and help you achieve your revenue goals.

Tailored for SMBs: Close CRM is a game-changer for small and medium-sized businesses. Its focus on addressing the unique needs of scaling teams sets it apart from other CRM platforms.

Remote Work Ready: In a world of remote work, Close shines. Its seamless integration of email, calls, and texts without requiring add-ons makes communication with leads effortless, no matter where your team is located.

Powerful Productivity Tools: The suite of productivity tools, including Sequences, task reminders, and the Power Dialer, equips sales teams to engage leads effectively and close deals faster. These tools are thoughtfully designed and easy to use.

Transparency and Collaboration: The single timeline feature enhances team transparency and collaboration. Every team member can track activities, ensuring that no lead falls through the cracks and that everyone is on the same page.

Built-in Call Coaching: Close's built-in call coaching is a standout feature. Sales leaders can provide targeted coaching to reps, leading to a potential doubling of performance. It's like having a sales coach right in the CRM.

Excellent Customer Support: Close's commitment to customer support is commendable. Users feel genuinely supported, knowing that help is available whenever needed. This level of support fosters trust and confidence in the platform.

Learning Curve: While Close is intuitive, the extensive range of features might lead to a slight learning curve for new users. However, the benefits far outweigh the initial learning investment.

Limited Enterprise Features: Close's laser-focus on SMBs means that some enterprise-level features found in larger CRM platforms might be missing. This could be a drawback for rapidly growing companies with diverse needs.

I love Close and I'm confident to say it's the best CRM ever.

CRM - Everything is within one application. From my customer to closing a sale. I love that I can text email and call within the same app where I receive my leads.

NOTHING. Everything is absolutely lovely. We can also listen to every call made so it kinda becomes like a library!

10/10 I absolutely recommend. Very easy to use and put things in place to stay efficient and dominate sales metrics. Love using it. Love automating tasks. Close for the win!

Love the ease of use. How you can automate things and move forward. Close has been able to make things simple!

No complaints here. Love using it. The only thing that would be great is if you could make time zones more accessible when you are calling people.

I'm absolutely thrilled with its capabilities. The user-friendly interface makes managing my leads and contacts a breeze. The automation features have saved me so much time by streamlining repetitive tasks. I also love the detailed reporting, which provides invaluable insights into my sales performance. The customer support team is incredibly responsive and always ready to help. Close has truly transformed the way I handle my sales processes, and I couldn't be happier with the results it's delivering for my business.

Intuitive Interface: Close boasts an intuitive and user-friendly interface that makes it easy to navigate and use, even for those who are not tech-savvy.

Seamless Communication: Close offers integration with various communication channels, facilitating seamless interactions with leads and clients through email, calling, and more.

Responsive Customer Support: Close’s responsive and helpful customer support team are always ready to assist with any queries or technical issues that may arise.

These are just a few of the many advantages that Close offers to businesses aiming to optimize their sales processes and improve customer relationship management.

One drawback of Close, and this is getting very nit picky, could be the absence of certain integrations with niche or specialized software that some businesses might require. This could potentially limit its seamless integration with the entire tech stack of certain companies.

It gives our business an automated sales engagement platform. We have been using Close for a long time and overall it enables an automated sales engagement CRM to convert leads into revenue.

#1- Campaign personalization for marketing and monitoring.
#2- Business leads management. It helps to capture more leads.
#3- Salesforce automation for an automated sales engagement.

#1- We had an overall positive experience with it.