What is Cloud9 Payment Gateway?

Advanced Payment Processing Gateway Equipped with Enterprise-Level Capabilities and Instantaneous Analytics. This platform ensures seamless transactions while providing businesses with valuable insights in real-time.

Pricing

Free Trial Offered?:
Yes

Integrations

All Cloud9 Payment Gateway Integrations
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Screenshots and Video

Payment Gateway Back of House with Advanced Filtering

Payment Gateway Back of House with Advanced Filtering

Payment Gateway Back of House with Advanced Filtering Custom Credit Card and ACH Portal payment processing gateway Metrics Credit Card Gateway Dashboard Credit Card Terminals

Company Facts

Company Name:
C9PG
Date Founded:
1995
Company Location:
United States
Company Website:
c9pg.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Cloud9 Payment Gateway Categories and Features

Payment Processing Software

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Payment Gateways

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

Cloud9 Payment Gateway Customer Reviews

Write a Review
  • Reviewer Name: Isabella L.
    Position: Operations
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Finally Made My Payment Gateway API Pick

    Date: Oct 16 2020
    Summary

    Streamlined, easy to integrate and use. For me, the people behind the company however are the main asset. I never got anything but respect, patience and good advice while interacting with staff.

    Positive

    I tend to go overboard with research and agonize for months about what to choose. This payment gateway has been a pretty easy call once I came across it. Best in class user interface. Walks a fine line between complexity and common sense ease of use. Choose any processor is huge. Hate to be locked into one processor, as it gives me no negotiating power. Store and Forward offline processing has been a life saver.

    Negative

    I would remove some fields from the setup screens. Not sure if the extra info is useful, although maybe I have not discovered some long term benefit.

    Read More...
  • Reviewer Name: Sheila W.
    Position: Support
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cloud9 is fabulous!

    Date: Oct 19 2020
    Summary

    My overall experience with the service has been a very good one. I would recommend Cloud9 to anyone that is looking for a way to except credit card payments or ACH payments.

    Positive

    The payment portal that allows our clients to setup a user login and save credit card info and bank for ACH transactions.
    Sends an email to let you know a payment was made and can send to more than one email address.
    You can send a link via email to clients so they can pay you without going to a website first.
    Show a member number, invoice number, PO number or all three on the settlement screen... love this, makes it fast to know what payment went with whom.
    Good Customer support. Always adding new features.

    Negative

    Not sure I can think of a con just now. I have been using for over 2 years and it works great. The team is fast to help if I have any questions.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Member
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome software

    Date: Oct 02 2020
    Summary

    You couldn’t ask for an Better turnkey Solution for processing Overall It’s a nice solution if you’re looking for integration to card processing But not restricted to One processor Since it’s a gateway

    Positive

    Cloud nine software has been great, integration was easy with their documentation online. They kept my software up-to-date with the new credit card processing standards.

    Negative

    I can’t find really any cons with the software the guys would even answer the phone on the weekends when I have had problems very helpful with making the change to my software

    Read More...
  • Reviewer Name: Jouffroy L.
    Position: Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cloud 9 Advantages

    Updated: Oct 10 2020
    Summary

    If you are like me, integrate with a custom SOLUTION either online/offline, you can rely on the CLOUD 9, a seamless integration experience. Sorry I can't tell you if you are looking for Hosted Payment Page. I just didn't try it. But with all the web base HTML template builder, I will try it soon if my clients request template site (i.e. Wix, WordPress), I will build something with their HPP.

    Positive

    POS or Web Based, this is the best API and easiest API integration I've ever worked on. 1) For the same platform development, I am using the same code for both card present/not present environment, just use a different endpoint. 2) Using Restful API (I just prefer it over the older XML) 3) Can't skip this, they are HONEST people. 4) Tech support, during the integration period, I've been heavily relied on their Support, turnaround time always less than 2 hours. Love it.

    Negative

    I didn't yet go thru their online platform and check out all the features. Can't really complains on anything, BUT not sure if you like the facts that the authentication (id & password) on the REST api is build in the POST data. unlike some other guy who required heavily encryption base + timeout on concatenated fields (e.g. total+timestamp+key+whatever...) They seem a little too easy.

    Read More...
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