What is Cloudphony ?

You envision launching a call center, but the prospect of a hefty capital investment is daunting. A reliable telecom infrastructure is crucial for any call center, particularly those engaged in sales or customer service, as they often need various phone channels. We're thrilled to offer you a solution to establish your own call center without the burden of expensive telecom hardware; instead, you can leverage your existing equipment while enjoying comprehensive managed services. Our approach to setting up a call center is not only affordable but also ideal for both startups and those looking to expand. With no initial capital outlay necessary, we provide a variety of local numbers from across the globe, including single-channel, dual-channel, and multichannel telephone numbers (DID) from 79 countries. You'll benefit from unlimited incoming minutes and customizable packages for both outgoing and international calls, complemented by personalized IVR systems. Furthermore, we present adaptable contracts that negate the need for hardware, simplifying the management of your call center and ensuring seamless integration with your CRM or client database. In this way, you can concentrate on business growth while we take care of the technical details, allowing you to focus on what truly matters. This partnership not only streamlines the process but also empowers you to seize new opportunities in the marketplace.

Integrations

No integrations listed.

Screenshots and Video

Cloudphony  Screenshot 1

Company Facts

Company Name:
SandeshLIVE
Company Website:
cloudphony.com/call-centre-solution/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Cloudphony Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing