What is Column Case Management?

Launched in 2006, Column Case Management has become the leading web-based solution for case management, designed for both commercial and public sector organizations. Built on the BMC Remedy Action Request System (ARS), this software enables entities to efficiently manage both simple and complex processes, fostering compliance with best practices and standardization. Notable features include robust reporting and analytics, task automation, knowledge management, service level agreements (SLAs), oversight of notifications, and audit controls, among others. Popular applications of Column Case Management comprise Column Case Investigative, Column Customer Service Support, and Column Records Management. Its extensive functionality and adaptability position it as an essential resource for organizations aiming to boost their operational effectiveness. As a result, many businesses have reported significant improvements in workflow efficiency and overall service delivery.

Pricing

Price Starts At:
$60000.00/one-time
Price Overview:
Basic cost for the software plus per user licensing.
Free Trial Offered?:
Yes

Screenshots and Video

Column Case Management - Case Aging Report

Column Case Management - Case Aging Report

Company Facts

Company Name:
Column Technologies
Date Founded:
1998
Company Location:
United States
Company Website:
www.columnit.com

Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Support
Standard Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Column Case Management Categories and Features

Law Enforcement Software

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Investigation Management Software

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles