What is CommPeak?

CommPeak: Enhance Your Business Communication Experience

Experience hassle-free, budget-friendly, and secure cloud-based communication with CommPeak. Our cutting-edge solutions streamline processes, improve customer interaction, and foster business expansion.

🚀 Predictive Dialer – Increase agent talk time with real-time call connections.
📞 Omnichannel – Integrate voice, SMS, and WhatsApp into a single robust tool.
📊 Real-Time Monitoring – Evaluate performance through user-friendly dashboards.
🔒 Enterprise-Level Security – Safeguard data with encryption and regulatory compliance.
🌎 Global Reach – Connect with over 75 countries using Tier-1 SIP and local DIDs.
🔗 Extensive Integrations – Effortlessly connect with your CRM.

Refined Dialing Techniques
📌 Smart Caller ID – Enhance answer rates using location-specific IDs.
📌 Automated SMS Follow-Ups – Quickly dispatch customized messages.
📌 AI-Driven Call Ratios – Improve dialing efficiency through machine learning.

✅ Tailored Call Center Solutions – Provide inbound, outbound, and blended support.
✅ Exceptional Quality & Around-the-Clock Support – Utilize direct Tier-1 connections.
✅ Swift Setup – Get started in as little as two days.

📩 TextPeak – Launch targeted SMS & WhatsApp campaigns with insightful analytics.

🚀 Elevate your communication game today with CommPeak and witness the transformation!

Pricing

Price Starts At:
$75 per month
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, CommPeak provides an API

Screenshots and Video

Company Facts

Company Name:
CommPeak
Date Founded:
2012
Company Location:
Hong Kong
Company Website:
www.commpeak.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CommPeak Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys