Thinfinity Workspace
Key Features of Thinfinity Workspace 7.0:
- Utilizes Progressive Web App (PWA) technology to enhance user experience seamlessly.
- Combines Thinfinity VNC, VirtualUI, and z/Scope for unparalleled flexibility.
- Offers HTML5 terminal emulation compatible with DEC terminals, as well as TN 5220 and TN 3270 protocols.
- Includes comprehensive enterprise-grade audit logs to ensure robust security and compliance management.
- Employs a proprietary VNC protocol for effective real-time monitoring and troubleshooting.
ENHANCE USER EXPERIENCE
- Distribute essential applications, desktops, and files through a unified web portal.
- Simplify remote browser access for users, limiting them to only the necessary resources for their tasks.
STREAMLINE IT AND ELIMINATE VPNS
- Move away from traditional VPN setups and their associated complexities.
- Facilitate access from any device, including Chromebooks and mobile devices, with just a web browser—no setup required.
PROTECT YOUR BUSINESS SECURITY
- Utilize connections that are encrypted to enterprise-grade standards.
- Seamlessly integrate with both internal and external identity management systems.
- Implement two-factor or multi-factor authentication policies across all identity platforms, ensuring an additional layer of security for user access.
- This comprehensive approach not only enhances user experience but also strengthens overall system integrity, making it a vital tool for modern businesses.
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Pylon
Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises.
We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions.
Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns.
If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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Spot
Spot serves as the digital centerpiece for your organization, effectively replicating the atmosphere and functionality of a physical office in an online environment. It operates similarly to a 3D immersive video game, with users navigating as avatars within this virtual space. Users have the ability to personalize both their avatars and their environments to reflect their preferences. Designed for optimal web engagement, Spot allows anyone to effortlessly join via a web browser, facilitating the sharing of voice and video, screens, and experiences during events, meetings, and informal gatherings. A brief video showcasing a Spot experience is available for viewing.
Organizations are harnessing the power of this immersive 3D virtual setting for various applications across multiple sectors, including:
- Events
- Internal meetings and operations
- Recruitment
- Sales
- Education
- Social gatherings and watch parties.
Our clientele is creating expansive online communities that reach worldwide. Spot not only acknowledges but also celebrates the diversity, enthusiasm, productivity, collaboration, innovation, and culture nurtured by its users in their digital workplaces, ensuring a vibrant and engaging environment for all.
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My Digital Office
Boost the effectiveness and involvement of your distributed teams by utilizing an interactive digital office, which presents a more intelligent choice compared to conventional chat applications. After years of remote work, many individuals are fatigued from simply seeing green status lights; this raises an important question—are your team members truly engaged? We identified the necessity for a more impactful method of visual interaction, which inspired the development of our innovative solution. With My Digital Office, remote teams can connect, strategize, and engage in a more dynamic manner than ever before. You can acquire immediate insight into your colleagues' whereabouts and their daily collaborations, making it easier to stay in the loop. Quick meetings can be initiated with ease, thanks to one-click collaboration and presentation tools. Furthermore, all tasks and documents pertinent to your organization are housed in a single, convenient location. You will have a clear view of outstanding tasks and impending deadlines, which is essential for maintaining productivity. Omitting a teammate from crucial updates can foster feelings of disconnection; however, a digital office promotes a shared understanding of progress and common goals. My Digital Office encompasses a well-rounded online workspace, featuring virtual desks, meeting rooms, and an office phone, which guarantees that your team's communication and collaboration flow effortlessly. In this manner, we strive to recreate the camaraderie and sense of belonging typically found in traditional office settings while enhancing overall teamwork. Ultimately, the goal is to cultivate a vibrant work culture that transcends physical boundaries.
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