Consensus Harmony Integrations

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Amazon Web Services (AWS) is a global leader in cloud computing, providing the broadest and deepest set of cloud capabilities on the market. From compute and storage to advanced analytics, AI, and agentic automation, AWS enables organizations to build, scale, and transform their businesses. Enterprises rely on AWS for secure, compliant infrastructure while startups leverage it to launch quickly and innovate without heavy upfront costs. The platform’s extensive service catalog includes solutions for machine learning (Amazon SageMaker), serverless computing (AWS Lambda), global content delivery (Amazon CloudFront), and managed databases (Amazon DynamoDB). With the launch of Amazon Q Developer and AWS Transform, AWS is also pioneering the next wave of agentic AI and modernization technologies. Its infrastructure spans 120 availability zones in 38 regions, with expansion plans into Saudi Arabia, Chile, and Europe’s Sovereign Cloud, guaranteeing unmatched global reach. Customers benefit from real-time scalability, security trusted by the world’s largest enterprises, and automation that streamlines complex operations. AWS is also home to the largest global partner network, marketplace, and developer community, making adoption easier and more collaborative. Training, certifications, and digital courses further support workforce upskilling in cloud and AI. Backed by years of operational expertise and constant innovation, AWS continues to redefine how the world builds and runs technology in the cloud era.

eFax Corporate is a cloud-based fax service that complies with HIPAA regulations, enabling your team to send and receive faxes digitally through various devices, including computers, laptops, smartphones, and tablets. Numerous businesses opt for eFax Corporate to save money, boost efficiency, and lower operational expenses while ensuring adherence to regulatory standards. The service employs TLS encryption and AES256-bit encryption to protect faxes both in transit and at rest. Additionally, our secure fax API seamlessly integrates with your existing applications, providing a streamlined experience. A Business Associate Agreement (BAA) is also offered to further enhance your compliance efforts. This makes eFax Corporate an ideal solution for organizations seeking secure and efficient faxing capabilities.

Effortlessly bring together care teams with a comprehensive, HIPAA-compliant platform that delivers an all-encompassing view of each patient’s health. Transform your call center operations to ensure that patients receive timely access to care, while also tackling social determinants of health to improve overall outcomes. Utilize an effective engagement platform that seamlessly integrates people, data, and processes to support, engage, and attract patients throughout their healthcare journeys. Enhance virtual sales interactions and strengthen relationships with providers, leading to improved patient engagement that drives significant value and results. Achieve commercial excellence by connecting sales, service, marketing, and operations through critical data insights. Address the needs of your constituents by empowering staff to make well-informed decisions, based on a comprehensive understanding of the patients and families they serve. Provide your team with essential tools for manual contact tracing, patient monitoring, and automated follow-ups, allowing for quick responses during healthcare emergencies while also nurturing a culture of proactive communication and care. By prioritizing patient engagement and data-driven decision-making, healthcare outcomes can be dramatically improved across the board.

AppInsights empowers organizations to quickly access vital insights using sophisticated visualization tools, accelerating their path to digital transformation. The platform supplies actionable data analytics and visualizations that enable decision-makers to make informed choices. Operating under a Software as a Service (SaaS) model, it guarantees that timely reports are delivered to the right people, aiding in the establishment and pursuit of goals. Achieve a thorough overview of critical business operations, ensuring that unexpected challenges do not impede your progress through its real-time reporting features. This functionality allows teams to focus more on implementation rather than gathering data. Gain the advantage of outstanding business reports that effortlessly highlight your key performance indicators through effective real-time data visualization methods. Promote strategic dialogue, nurture insights, and easily align team efforts. Use powerful data analytics and visualization tools to clearly communicate essential business KPIs and achieve your organizational goals. Whether you are a sales executive or a data analyst, AppInsights provides flexible solutions designed to meet the specific demands of any project or team, significantly boosting efficiency with its immediate reporting and analytical capabilities. Ultimately, this strategy not only streamlines operational processes but also elevates the overall performance of the business, paving the way for long-term success. By leveraging these insights, organizations can foster a culture of continuous improvement and innovation.

The rise of global competition has posed significant challenges for companies striving to succeed in today’s market environment. In order to improve sales effectiveness, businesses are now prioritizing deeper engagement with customers, channels, shoppers, and consumers alike. Historically, firms in the consumer product industry have encountered an overwhelming array of solutions aimed at optimizing their front office functions. To address this issue, Accenture and Salesforce are collaborating to develop a comprehensive engagement platform that integrates Salesforce’s strengths with Accenture’s extensive knowledge in the consumer goods field. By leveraging Accenture Cloud Trade Promotion Management, businesses can effectively plan and implement promotional strategies while gaining valuable insights into their trade investments and profitability metrics. Furthermore, Accenture Cloud Retail Execution empowers management and field sales personnel to carry out more accurate and compliant promotional initiatives, thereby enhancing outcomes in a fiercely competitive market. This integrated strategy not only simplifies operational processes but also significantly improves the customer journey, fostering greater loyalty and satisfaction among consumers. In turn, this approach may lead to increased market share and sustained growth for participating businesses.

Elevate your anything-as-a-service venture to succeed in the current digital era. Companies that wish to flourish in the as-a-service sector must prioritize agility, responsiveness, and efficiency in their service delivery processes. CloudBlue is here to support you in this journey. Our robust hyperscale digital platform offers a wide range of solutions designed to accelerate how partners adapt, compete, and grow in their respective markets. Enhance your rate of innovation by leveraging CloudBlue's Platform as a Service, or select a custom platform specifically designed to meet your requirements. Gain immediate entry to a marketplace with more than 200 cloud services available for sale. Streamline the management of subscription lifecycles, encompassing provisioning, billing, and channel oversight, by utilizing our telco-grade system capabilities, which ensure smooth operations throughout. With CloudBlue, you have the opportunity to revolutionize your service offerings and effectively address the challenges posed by an ever-evolving marketplace. This transformation can lead to increased customer satisfaction and retention, ultimately driving your business's long-term success.