What is Contabo?
Contabo, a German-based hosting provider, offers a wide array of computing power, storage, and networking solutions designed for both personal users and businesses, catering to everyone from beginners to those with high availability demands. We enable our customers to create an online presence through a variety of budget-friendly server infrastructure options. Our services encompass Virtual Private Servers (VPS), Dedicated Servers (commonly known as Root Servers), Virtual Dedicated Servers, and Webspaces, all highlighting the excellence of German engineering at competitive prices. Additionally, we take pride in our 24/7 customer support, available every day of the year, ensuring that help is always at hand. Each service provided by Contabo includes free DDoS protection, reinforcing the security of our clients’ online ventures. Moreover, our infrastructure is strategically located in both the EU and US, providing users with flexibility in their deployment choices. Clients can efficiently customize and secure their configurations with cloud-init scripts and SSH keys through either our API or user-friendly web interface. The Contabo API can be accessed via terminal, and our Command Line Interface (CLI) offers a simple, intuitive syntax that works seamlessly across Windows, Linux, and MacOS, making it accessible for all users. With Contabo, your hosting requirements are not just fulfilled; they are handled with a commitment to reliability and outstanding service, ensuring your online operations run smoothly. Our dedication to customer satisfaction sets us apart in the competitive hosting landscape.
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I have been scammed almost 1000€
Date: Jun 11 2023SummaryI'm serious about these people and their terrible support: If you are reading this review, run away from these scammers.
PositiveThe one and only pro of Contabo is the pricing, and i lost money with them, so i don't see any pro right now.
NegativeI have been swindled out of almost 1000€.
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I always read the terms and conditions before buying and I never buy from a company that does not allow refunds. Well, after reading them and buying, now that I ask for a refund because I do not need the product, just 24 hours before I buy, they tell me that these conditions do not apply to companies and that they are going to cheat me almost 1000€ that I will not be able to recover. Their conditions are not clear.
UPDATE: I don't like to damage companies with reviews and I proposed them to remove mine, with the simple condition that they would refund an order, a refund that was requested in less than 12 hours after the order was placed, a digital order that does not damage the company at all.
What these people call a friendly solution, is that, even when I showed them the part of their web page where it talks about the refund conditions, and where at no time they say that they do not refund companies, they have unilaterally decided to refund me 25% while writing to me with a condescending tone that they are doing me a favor.
Conclusion: they have swindled me out of about 200 euros as a welcome, and they still have the nerve to tell me that they "expect me to come back as a customer".
If you are reading this review, run away from these scammers.
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