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Managing performance for Microsoft Teams and Microsoft Office 365 requires a thorough understanding of user experiences and collaboration between IT departments and service providers, who often operate with varying tools and objectives. IT teams frequently face challenges when it comes to pinpointing and addressing issues related to voice quality and application performance. Conventional monitoring tools and feedback from users often fall short of providing a comprehensive view of the overall user experience. Martello Vantage DX™ offers IT teams an extensive end-to-end perspective on the user experience within Microsoft 365. This solution enables rapid detection and resolution of problems, preventing any adverse effects on user satisfaction. It also empowers teams to identify, alert, and forecast potential user experience challenges. By categorizing and prioritizing both IT and third-party issues that impact Microsoft Teams and Office 365, organizations can significantly enhance productivity and efficiency across their business operations. Ultimately, leveraging these insights ensures that Microsoft services operate at peak performance.

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

Cisco ThousandEyes stands out as a cutting-edge platform designed to provide organizations with deep insights into digital interactions across diverse environments, such as the internet, cloud services, and enterprise networks. By leveraging advanced monitoring and analytical tools, ThousandEyes allows businesses to pinpoint, diagnose, and resolve performance issues that may impact critical applications, websites, and services. With its comprehensive suite of features, the platform offers essential information about network performance, application delivery, and user engagement, enabling organizations to sustain seamless connectivity and elevate user experiences. Many Fortune 500 companies and SaaS providers have adopted this platform, solidifying its reputation as a dependable solution for managing the complexities of modern hybrid and multi-cloud environments. Furthermore, ThousandEyes enhances the capabilities of IT teams by providing them with robust tools to proactively manage, optimize, and adjust their digital infrastructures, ultimately leading to increased operational efficiency and reliability in service delivery. As a result, organizations are better equipped to adapt swiftly to changing demands and ensure that their digital ecosystems function smoothly.

The Riverbed Aternity platform utilizes AI-driven analytics and self-repair capabilities to boost employee productivity and enhance customer satisfaction, all while facilitating rapid market entry with high-quality applications, decreasing IT operational costs, and addressing the challenges of IT transformation. By offering AI-based insights from genuine end-user experience data and accurate telemetry spanning various endpoints, applications, infrastructure, and networks, Riverbed Aternity provides Digital Workplace teams with crucial resources, including DXI for benchmarking, an Intelligent Service Desk, and AI-augmented troubleshooting. These functionalities not only promote ongoing service improvements but also help in preventing incidents proactively throughout the organization. Discover how Aternity can empower businesses to achieve a holistic view of their environments, reduce IT asset expenditures, and advocate for sustainable IT practices, while simultaneously enhancing the satisfaction levels of employees and customers, ultimately contributing to the overall success of the organization. Additionally, embracing these innovations can lead to a more resilient and agile IT infrastructure, positioning enterprises for future growth and adaptation in an ever-evolving market landscape.

The 1E Platform empowers IT teams to enhance the experience of end users while simultaneously reinforcing security measures and lowering expenses. By evolving IT Operations from merely a cost center into a vital strategic partner, the platform comprises tools such as 1E for Visibility, Control, and Compliance, 1E Digital Experience Observability, and 1E for Service Desk Automation Solutions. This modern approach ensures real-time configuration and compliance across all IT environments. ServiceNow plays a crucial role in minimizing resolution times by gathering, analyzing, and presenting actionable insights from end users, allowing for a clearer understanding of their perceptions regarding the digital workspace. This results in quicker troubleshooting, swift responses to security threats, and a significantly enhanced employee experience, enabling issues to be resolved in mere minutes rather than hours. Additionally, by automating routine requests and reducing ticket volumes, service desk agents can focus on more valuable tasks. Furthermore, analyzing software usage helps to bolster device stability and performance by pinpointing underutilized applications, leading to a more efficient IT ecosystem overall.

Oversee and enhance the Digital Employee Experience. By focusing on this area, IT can significantly boost the capacity of technology to engage, empower, and bring joy to employees in their work environment. The next step is vital, especially when IT faces pressure to ensure seamless operations. Gather all the real-time insights necessary to avert potential disruptions. Utilize a cloud-native platform dedicated to managing the digital employee experience. Nexthink Experience assists in pinpointing and addressing issues, automating responses, and perpetually refining the employee experience, ultimately fostering a more productive workplace. This holistic approach ensures that employee satisfaction remains a top priority in the evolving digital landscape.

An integrated digital experience management solution that works with Prisma SAE, along with GlobalProtect and Prisma Access, enables the enhancement of user experiences without the necessity for extra software or hardware installations. IT teams are required to swiftly detect and address issues in the entire service delivery chain, catering to both remote and office-based employees. By utilizing ADEM, which is part of the SASE framework, you can easily uncover answers to any performance-related inquiries for any user. This tool provides extensive insights into user experiences, allowing you to identify critical incidents and their underlying causes effectively. With comprehensive visibility, you can oversee user experiences by correlating performance metrics across all networks and endpoints, ensuring that any potential problems are swiftly addressed to maintain optimal functionality. Furthermore, this approach fosters a proactive stance in managing digital experiences, ultimately enhancing overall productivity and satisfaction among users.

The Goliath Performance Monitor integrates sophisticated intelligence and automation to empower IT professionals in forecasting, resolving, and documenting issues that affect end-user experiences, regardless of where IT workloads or users are situated. It focuses on the three key factors that commonly lead to support tickets: the initiation of a logon, the logon process itself, and performance during user sessions. This cutting-edge technology is designed to offer proactive alerts for potential end-user experience problems before they occur, and should any issues arise, it provides essential data for expedited troubleshooting. Additionally, it creates objective evidence through comprehensive reports and historical metrics, guaranteeing tangible proof to support corrective actions aimed at preventing future problems. With its extensive visibility, the Goliath Performance Monitor enables effective troubleshooting of VDI environments, offering the most detailed performance data available. As a result, support teams and administrators can quickly identify the specific location of problems within the delivery infrastructure, leading to improved operational efficiency. This thorough methodology not only addresses existing issues but also aids in optimizing systems for sustained future performance, ensuring a more reliable user experience in the long run.

Presenting a groundbreaking remote access solution that seamlessly combines patented technologies aimed at stabilizing and optimizing network performance, specifically crafted for mobile and remote employees. This cutting-edge strategy offers a more intelligent way to guarantee secure remote access, protecting users from harmful content while ensuring that enterprise resources are shielded from unauthorized entry. Additionally, gain critical insights into remote workforce dynamics through real-time dashboards that illustrate essential metrics. Identify potential challenges, discover new opportunities, and make adjustments that enhance the overall employee experience. As your workforce continues to diversify and increasingly relies on cloud services to carry out their duties from various locations, it becomes crucial to implement security solutions that evolve alongside these changes. Adopt a zero-trust model at the network edge without sacrificing your existing operational necessities. Enjoy the effortless integration of the most advantageous features of VPN and ZTNA within a unified platform. No matter the operating systems or devices in your ecosystem, and whether your strategy favors on-premise setups or cloud infrastructures, you can implement the system in a way that aligns seamlessly with your organization's unique needs. This approach not only ensures that your organization remains competitive but also fosters a resilient and agile digital environment capable of adapting to future challenges.

Lakeside Software stands out as a frontrunner in the realm of digital experience monitoring. We create software that equips IT teams with the insights necessary to foster and maintain effective digital workplaces. Our innovative technology assists clients in conducting workplace analytics, optimizing IT assets, and managing remote work environments. One of our flagship offerings, SysTrack, is a digital experience monitoring solution that gathers and examines data on various factors affecting business productivity and the overall user experience. To explore more about our solutions, you can visit www.lakesidesoftware.com. Additionally, our commitment to enhancing digital interactions sets us apart in the industry.

Evaluate and enhance the technological experience for your workforce, ensuring that they can easily troubleshoot issues independently while still having access to IT support when needed. Leverage the existing data within ServiceNow to enrich the insights gathered from users through their applications and devices. The Digital End-User Experience is founded on the Now Platform®, which serves as a unified system for enterprise action. Facilitate access to self-service resources for your employees, enabling them to swiftly identify and resolve IT challenges. Streamline communication within the IT department to foster clearer interactions. The Now Platform®, which underpins all ServiceNow offerings, stands out as the sole cloud-based application platform. By automating processes, simplifying tasks, and connecting workflows throughout your organization, you can effectively propel your business forward and enhance operational efficiency. Moreover, fostering a more intuitive IT support system can lead to higher employee satisfaction and productivity.

Ivanti Neurons for Digital Experience equips IT, security, and service desk teams with the ability to monitor, assess, and improve the real-time digital experience of employees by gathering and consolidating data related to usage, performance, and security across a range of devices and applications. By utilizing interactive automation bots, it collects contextual feedback that enables the evaluation and monitoring of user experiences over time, which is crucial for forecasting potential drops in productivity. The platform proactively identifies and addresses possible IT and security issues, recommends solutions, and employs self-healing automation to resolve problems before they adversely impact users. Built on a quickly deployable cloud framework, it integrates smoothly with both Ivanti and external ecosystems, promoting the discovery of devices and applications, thorough monitoring, synthetic testing of SaaS solutions, and insights collection through qualitative Voice of the Employee (VoE) surveys. A unified dashboard presents detailed DEX scoring at both the device and user levels, as well as organization-wide insights, enhanced by application analytics, predictive insights, and a vast library of automation bots. This holistic method not only simplifies the user experience but also significantly boosts overall workplace productivity, fostering an environment where employees can thrive. By ensuring a seamless digital experience, organizations can better retain talent and improve employee satisfaction.

Catchpoint provides a comprehensive Internet Resilience solution specifically designed for retailers, Global2000 companies, CDNs, cloud service providers, and other xSPs, aiming to enhance their operational resilience by identifying potential issues in the Internet Stack before they can affect business operations. Their Internet Performance Monitoring (IPM) suite encompasses a range of tools such as synthetics, Real User Monitoring (RUM), performance enhancement strategies, high-fidelity data collection, and customizable visualizations paired with sophisticated analytics. By utilizing thousands of vantage points worldwide—including inside wireless networks, BGP, backbone connections, last-mile infrastructure, endpoints, enterprises, ISPs, and more—Catchpoint delivers in-depth visibility into all factors that could influence customer experiences, workforce efficiency, network reliability, website functionality, application performance, and API effectiveness. This proactive approach ensures that organizations can maintain optimal performance and address issues swiftly, safeguarding their digital assets against unforeseen disruptions.

Our mission is to empower the largest enterprises in the world to monitor and protect their critical networks effectively. Through our cutting-edge data model, we enable the swift collection of real-time data within seconds, allowing customers, partners, and Tanium to rapidly enhance features on this versatile platform. Our patented architecture allows us to aggregate and distribute data to millions of endpoints in seconds, eliminating the need for cumbersome infrastructure. This method promotes informed decision-making right at the source of data generation, which is the endpoint itself. Our lightweight agent is crafted to consume minimal resources and bandwidth, fitting seamlessly into even the tiniest chip firmware. As a result, you can expand your capabilities without enlarging Tanium’s operational footprint. We hold the belief that the best way for clients to fully understand our offerings is through a live demonstration of our platform's capabilities. Orion Hindawi, co-founder and CEO of Tanium, will guide you through an interactive tutorial that highlights the functionalities of Tanium, enabling real-time identification of all your IT assets. This immersive experience not only showcases the advantages of our technology but also ensures that users can optimize their IT management strategies effectively. By participating in this demonstration, attendees will gain firsthand insight into the transformative potential of our solutions.

Workelevate is a decentralized exchange (DEX) platform specifically created to improve the employee experience by tackling issues in IT, HR, and Field Operations. The platform streamlines the IT support inquiry process by utilizing sophisticated tools such as a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and an all-encompassing admin console. Our DEX platform offers seamless integration with numerous IT Service Management systems, including ServiceNow, BMC, Zoho Desk, and Symphony Summit, in addition to custom ITSM solutions that can be tailored to organizational needs. It also interfaces with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, thereby ensuring a smooth user experience. Furthermore, the conversational chatbot is compatible with widely-used platforms such as Google Workspace, Microsoft Teams, Slack, WhatsApp, and most major web browsers. For larger corporations needing onsite support, we provide customizable offerings that include Conversational AI, Remote Support, and tailored Onsite Support to meet unique client demands. Conversely, smaller businesses can draw from our extensive 25+ years of expertise in end-user management, which guarantees they receive the essential support needed to boost their operational efficiency. This multifaceted approach enables us to meet a diverse array of organizational needs, assuring that every client, regardless of their size, can significantly enhance their employee experience while fostering a culture of continuous improvement.

Transform your digital workplace by incorporating an experience layer with Workgrid. Centralize notifications, communications, and tasks from essential systems into a seamless interface that can be accessed through mobile or desktop applications, or by adding a toolbar to your intranet. By doing so, you empower employees to easily obtain timely and relevant information, allowing them to concentrate on what truly matters. Streamline tasks and workflows, connect with enterprise systems, and elevate the digital employee experience through features such as chatbots, microapps, and various integrations. Foster a digital workplace that is accessible regardless of whether your team operates in an office, remotely, or a hybrid model. Discover how Workgrid can elevate your digital employee experience further, and don’t hesitate to request a demo today to see it in action!

Centreon stands as a worldwide leader in IT monitoring that emphasizes business awareness to ensure optimal performance and uninterrupted operations. The company's AIOps-ready platform is comprehensive and tailored to function effectively within the intricacies of modern hybrid cloud environments, adeptly addressing the challenges posed by distributed clouds. By monitoring every facet of IT infrastructure, from cloud services to edge devices, Centreon provides a detailed and all-encompassing perspective. It eradicates blind spots by overseeing all hardware, middleware, and applications integral to contemporary IT workflows. This monitoring encompasses legacy systems on-premises, as well as assets in private and public clouds, extending all the way to the network's edge where smart devices and customer interactions converge to generate business value. Always keeping pace with the latest developments, Centreon is adept at managing even the most fluid operational settings. Its auto-discovery features enable seamless tracking of Software Defined Networks (SDN), AWS or Azure cloud resources, Wi-Fi access points, and all other components vital to today’s flexible IT infrastructure. Through continuous innovation and a commitment to adaptability, Centreon ensures that organizations maintain a competitive edge in an ever-evolving digital landscape.

By consistently collecting input from end users, you can effectively cut through distractions and concentrate on what truly matters. The insights necessary for making optimal decisions stem from the impartial feedback of a vast number of users. Utilizing machine learning-driven analytics, you can pinpoint the most pressing issues faced by end users, enabling you to channel your resources toward delivering the greatest value. Artificial intelligence can distill verbatim feedback, ensuring that every team member has access to the evidence they need to make informed decisions. The user experience in IT is evaluated using standard, objective metrics, providing a comprehensive overview of IT services. This approach offers substantial evidence to either support or challenge existing assumptions. You gain an instantaneous understanding of where to allocate resources for the highest return on investment, with a clear breakdown available by location, service, and business unit. The data collected aids in constructing a solid business case and supports negotiations with vendors. Each leader receives tailored, detailed information relevant to their specific area, fostering trust in the objective and actionable data among the team. Additionally, predictive insights are provided to help you anticipate and navigate potential challenges before they arise. Ultimately, a culture of data-driven decision-making emerges, empowering your organization to thrive.

Understanding how your teams engage with their digital workspace has reached new levels of speed, simplicity, and accuracy. With DEX Insight’s application usage analytics, you can effectively track how your teams spend their time, enabling you to identify which tools provide genuine value and which ones fall short. You can also collect employee feedback as they interact with any internal or licensed software applications, facilitating informed, data-driven decisions about the technologies you integrate into your environment. The setup process for DEX Insight on your employees' devices and browsers is quick and efficient, taking just a few minutes and operating unobtrusively in the background. Soon, you will uncover valuable insights regarding usage trends, employee sentiment, and the performance of various tools within your organization’s technology stack. As software becomes a cornerstone of our daily operations, numerous digital transformation efforts contribute to bloated tech budgets, unnecessary waste, and employees feeling inundated with too many options. Our goal is to improve the connection teams have with their technology, promoting a more effective and content workforce while minimizing wasteful spending. By focusing on enhancing user experience, we can cultivate a workplace where technology serves as a catalyst for increased productivity rather than an obstacle. This way, employees can concentrate on their core tasks without the burden of navigating through a cluttered tech landscape.

Dedicate more efforts to developing exceptional software rather than wrestling with it. Raygun is a cloud-based service that specializes in monitoring errors, crashes, and performance for both web and mobile applications. Its robust toolkit equips teams with comprehensive insights into the challenges faced by users, offering detailed information at the code level to uncover the underlying problems. The offerings from Raygun encompass three primary domains: Application Performance Monitoring (APM), Crash Reporting, and Real User Monitoring. These components are seamlessly interconnected, delivering impactful insights that are unparalleled in the industry. With Raygun, you gain an understanding of how users genuinely interact with your software, enabling you to swiftly identify, analyze, and resolve performance challenges with greater efficiency. This proactive approach not only enhances the user experience but also empowers your development team to focus on innovation and improvement.

Skylight provides comprehensive monitoring solutions designed to enhance network performance and user experience across various applications, clouds, and network setups. As a performance assurance platform, it delivers in-depth visibility into the performance of networks, applications, and services, ranging from the user's edge to the core network and cloud infrastructures. By actively managing performance metrics, Skylight guarantees that networks and cloud applications meet rising performance benchmarks, enhance overall network capacity, and fulfill the high expectations customers have for their experiences. Leveraging sophisticated analytics and machine learning, Skylight adeptly utilizes high-quality performance data to detect, anticipate, and resolve potential issues that could affect users. Users can gather precise and detailed information on networks, applications, and services through Skylight's sensors, which come in both software and hardware formats. These sensors can be deployed anywhere within the network, from remote locations to cloud environments, allowing organizations to tailor their monitoring approaches according to their unique requirements. This adaptability ensures that organizations can effectively enhance their monitoring strategies and optimize overall operational efficiency.

Shoppimon uniquely excels as the only platform that fully grasps the applications it manages. This insightful, context-aware understanding not only enhances user-friendliness but also provides clear, actionable insights. It empowers all key participants in an organization—from marketing and operations to IT—to monitor website performance and actively participate in the decision-making processes. By identifying issues through the lens of the shopper, even before customers notice them, businesses can significantly improve customer experiences and minimize cart abandonment rates. This proactive approach allows companies to tackle potential challenges effectively, promoting a more fluid and enjoyable shopping experience for all users. Ultimately, Shoppimon helps businesses stay ahead of the curve, ensuring customer satisfaction remains a top priority.

Rigor Digital Experience Monitor fuses the capabilities of synthetic monitoring with a robust optimization engine, enabling you to detect, resolve, and avert issues related to website performance and user experience. This comprehensive solution not only addresses current challenges but also proactively enhances overall digital interactions.

Ivanti is a comprehensive IT management platform that helps organizations automate, secure, and optimize their technology environments. With Unified Endpoint Management, Ivanti provides centralized, user-friendly control over all endpoints, enabling IT teams to manage devices seamlessly regardless of location. Their Enterprise Service Management suite enhances operational insights, streamlining workflows and reducing IT service disruptions for a better employee experience. Ivanti also delivers robust network security and exposure management solutions, helping businesses identify vulnerabilities and prioritize remediation efforts to strengthen cybersecurity defenses. Trusted by over 34,000 customers worldwide, including major brands such as Foxwoods Casino and Conair, Ivanti supports secure work-from-anywhere strategies that boost productivity and flexibility. The company regularly publishes research reports on key topics like cybersecurity posture, digital employee experience, and workplace technology trends. Ivanti’s customer advocacy initiatives demonstrate a commitment to partnership and success, with dedicated support teams ensuring clients achieve their goals. Their solutions are scalable and adaptable, fitting the needs of organizations of all sizes. Ivanti empowers IT leaders to turn visibility into actionable value, driving efficient and secure operations. Ultimately, Ivanti’s integrated approach helps businesses navigate the evolving digital landscape with confidence.

appNeura provides businesses with immediate and actionable insights into the quality of their application services. This capability allows Developers, IT/Ops Managers, and Product Owners to quickly enact solutions that enhance both application performance and scalability. Gartner’s report on Innovation Insight for Digital Experience Monitoring emphasizes the necessity of investing in Digital Experience Monitoring (DEM) to prevent obsolescence, warning that IT leaders who overlook this area may struggle with inadequate skills and tools amidst growing operational complexities and the demand for more proactive, personalized, and adaptive services. Additionally, achieving better visibility into both overworked and underutilized personnel fosters increased accountability and transparency among employees, while also enabling effective management of remote workers without infringing on their privacy. As organizations confront these emerging challenges, embracing such insights is essential not only for survival but also for thriving in a competitive landscape. Ultimately, the integration of these insights into business strategies will be pivotal for long-term success.

To effectively gauge user satisfaction, it is essential to implement real-time tracking. This can be achieved by utilizing our state-of-the-art digital experience monitoring system, which leverages predictive workplace analytics and AIOps. Across the globe, businesses are witnessing a profound shift in employee perceptions regarding their modern workspaces. The current workforce, commonly identified as "millennials," places a high value on factors like flexibility, inclusiveness, and privacy. In order to foster productivity within the workplace, organizations must navigate a fresh set of challenges that emerge due to these changing expectations. One significant hurdle includes handling the enormous volumes of End User Computing (EUC) data generated by a multitude of endpoint devices throughout companies. By implementing workplace analytics tools, organizations can transform this data into actionable insights that enhance employee productivity while reducing unintended interruptions. Leading this effort, HCLTech WorkBlaze continuously tracks vast amounts of EUC data through its advanced workplace data analytics engine, providing real-time insights that can instigate substantial change in the workplace. As work dynamics continue to shift, the necessity of employing such data-driven methodologies will only grow in importance. Ultimately, organizations that effectively harness this information will be better equipped to meet the evolving needs of their workforce.

Assessing application performance through distributed testing is crucial for grasping the impact of advanced technologies like 5G, edge computing, and content delivery networks (CDNs), all of which play a significant role in boosting user satisfaction. Our platform is tailored to provide a comprehensive distributed digital measurement framework that caters to both wireless and wireline networks, as well as cloud services and CDNs. Poorly performing applications can lead to substantial drops in user engagement and revenue, underscoring the necessity of conducting pre-launch tests alongside ongoing, experience-focused monitoring. Our solution facilitates automated functional testing and non-intrusive user experience assessments, promoting the deployment of flawless applications and an enhanced app experience. As businesses migrate to cloud-based Software as a Service (SaaS) solutions and adapt to remote work models, they encounter fresh challenges in ensuring seamless connectivity and optimal application performance for their teams. Additionally, our platform supports synthetic monitoring of application performance from multiple locations without the need for SDK integration or changes to existing code, which guarantees thorough oversight of user experiences in various settings. This capability not only simplifies the testing process but also empowers organizations to proactively address performance issues before they affect users.

FortiMonitor revolutionizes network management by delivering extensive visibility into the entire user journey, from initiation to conclusion. This powerful software-as-a-service digital experience monitoring (DEM) platform supports organizations in enhancing their performance-monitoring frameworks. It guarantees insights into application performance on various endpoints and the overall digital experience, irrespective of the user's geographical location or the application's hosting environment. Explore how FortiMonitor equips NetOps teams with essential resources for meticulous oversight of network and application performance, significantly improving the digital experience for both users and employees alike. Additionally, the examination of SD-WAN underlays yields crucial DEM insights for active SD-WAN users, highlighting user-specific metrics related to application accessibility. Key metrics including SSL resolution time, DNS resolution time, time to first byte, time to last byte, and round-trip time are detailed, alongside standard indicators of packet loss, latency, and jitter for every underlay. By employing this all-encompassing strategy, organizations not only enhance network performance but also cultivate a more agile and effective user experience overall. Furthermore, the continuous monitoring capabilities ensure that any issues can be promptly addressed, reinforcing the reliability and efficiency of digital interactions.

Experience unprecedented monitoring speed for all of your WAN connections through LinkEye, a cloud-based solution designed for WAN visibility and AIOps. Featuring an extensive array of hundreds of Points of Presence (PoPs) globally, LinkEye optimizes network management by providing real-time insights, automated troubleshooting capabilities, and thorough analytics specifically designed for wide-area networks. This innovative platform enables organizations to effectively manage their WAN circuits, guaranteeing solid performance due to its extensive global reach. Furthermore, LinkEye's Digital Experience Monitoring (DeX) functionality proactively detects potential problems before they impact end-users, thereby ensuring peak application performance. The Co-pilot feature of LinkEye can fully automate the troubleshooting process, drastically cutting down the response time for issues from 30 minutes to an impressive 30 seconds. By leveraging the capabilities of DeX, users can pinpoint problems ahead of time, as even a malfunctioning last-mile fiber can destabilize WAN circuits and compromise application performance. LinkEye empowers its users to identify and rectify such issues quickly, providing a smooth network experience for everyone involved. In addition to its thorough methodology, LinkEye also plays a crucial role in boosting operational efficiency and enhancing overall user satisfaction throughout the organization. This combination of speed and reliability makes LinkEye an invaluable asset for any organization relying on WAN connectivity.