What is Convoso?
Convoso: The Premier Dialer for Ambitious Sales Teams
Since its inception in 2006, Convoso has transformed the landscape of outbound sales. With the power of innovative AI technology, our platform goes beyond mere support for growth; it actively facilitates market leadership. We are dedicated to helping you differentiate your business, enhance profitability, engage with more prospects, and elevate your interaction rates to unprecedented levels. Plus, our integrated compliance features guarantee adherence to TCPA regulations and beyond, so you can focus on selling without concern.
Trusted by countless enterprises in sectors such as insurance, financial services, solar energy, home improvement, BPOs, lead generation, and legal, Convoso is more than a simple dialing tool. It serves as the essential resource for top-performing closers who aim to succeed. With Convoso, you’re not just dialing numbers; you’re paving the way for remarkable sales achievements.
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Convoso Categories and Features
Sales Dialers
Convoso's Sales Dialer stands out as a premier solution for enhancing agent productivity and improving sales results. Tailored to connect agents with live prospects more swiftly, it employs sophisticated algorithms to forecast agent availability and the likelihood of successful calls, thereby minimizing idle time and maximizing efficiency. With Convoso, your team can concentrate on what truly matters: engaging in valuable conversations that lead to successful transactions. In contrast to conventional dialers, Convoso’s Sales Dialer integrates effortlessly with compliance measures to protect against TCPA infractions while refining lead outreach efforts. It can identify voicemails, eliminate unqualified leads, and prioritize high-value prospects—all while ensuring an exceptionally quick response time to leads. Capable of making 5,000 simultaneous calls and connecting with leads in under 3 seconds, Convoso’s Sales Dialer is recognized as the top choice for high-performing call centers.
Ringless Voicemail Drop Software
Convoso's Ringless Voicemail Drop is a revolutionary tool for outbound marketing, enabling your contact center to deliver tailored messages directly to voicemail boxes without disturbing the recipient's phone. This method ensures that your potential clients receive your communications without any interruptions, fostering a smooth and unobtrusive interaction. With Convoso, you can create compelling messages that connect with your target audience, while simultaneously enhancing the efficiency and engagement of your campaigns. Paired with our sophisticated automation features, you'll have the ability to reach a vast number of leads in a shorter period, allowing your agents to concentrate on meaningful conversations with high-priority prospects. Our Ringless Voicemail Drop is designed to comply with all federal regulations, offering you reassurance while upholding a professional outreach strategy. Whether your focus is on sales, lead generation, or appointment scheduling, Convoso empowers you to optimize your outreach efforts while ensuring a superior customer experience.
Predictive Dialer Software
Convoso's Predictive Dialer stands out as the premier solution for enhancing agent productivity and driving sales success. This innovative tool accelerates the connection between your agents and potential clients by leveraging sophisticated algorithms that forecast agent availability and likelihood of successful calls, which helps reduce downtime and increase overall efficiency. With Convoso, your team can dedicate their time to what truly counts: engaging conversations that lead to successful transactions. In contrast to standard dialing systems, Convoso's Predictive Dialer integrates effortlessly with compliance tools to prevent TCPA infractions while enhancing outreach efforts. It can identify voicemails, weed out unproductive leads, and prioritize high-potential prospects, all while maintaining exceptional speed in lead engagement. Boasting the capability to perform 5,000 simultaneous dials and connect with leads in under three seconds, Convoso’s Predictive Dialer is a leader in the call center industry for delivering outstanding performance.
Email Marketing Software
Convoso’s email marketing features enable companies to improve engagement and increase conversions through automated messaging and tailored communication. By leveraging intelligent triggers, the system sends emails automatically based on particular lead activities—like the number of calls made or their outcomes—ensuring outreach is both timely and pertinent. This automation simplifies processes, allowing agents to focus on more valuable interactions. The platform's dynamic fields allow for the easy creation of customizable email templates that can be reused in multiple campaigns, leading to a significant rise in transaction rates. By using targeted subject lines, engaging content, and optimal timing, Convoso supports businesses in achieving better open rates and building strong connections with their audience.
Contact Center as a Service (CCaaS) Provider
Convoso's CCaaS (Contact Center as a Service) platform stands out as the premier choice for contemporary call centers aiming to enhance growth and optimize their operations. Leveraging the power of AI, Convoso provides a comprehensive suite of integrated tools tailored to improve every facet of the customer experience while fostering efficiency and ensuring compliance. With features such as predictive dialing, sophisticated answering machine detection, real-time analytics, and adaptable scripting, Convoso empowers contact centers to increase connection rates, minimize expenses, and expedite deal closures. Additionally, with tools for managing Caller ID reputation and cutting-edge compliance features, businesses can expand confidently, free from concerns about TCPA infractions or spam designations. Designed for high-capacity campaigns, Convoso allows call centers to execute over a billion calls each month, all while maintaining personalized communication and exceptional customer engagement.
Call Center Software
Convoso stands out as a premier AI-driven call center solution aimed at revolutionizing outbound sales and enhancing customer interactions. Equipped with state-of-the-art dialing, compliance, and analytical tools, Convoso empowers call centers to increase efficiency, fine-tune marketing efforts, and secure more conversions. Its innovative features—including predictive dialing, real-time lead assignment, and customizable scripts—allow agents to swiftly engage with optimal leads while ensuring adherence to TCPA regulations and other compliance standards. Relied upon by numerous businesses across various sectors, Convoso boasts the industry's highest contact rates, enabling call centers to enhance profitability while minimizing expenses. Whether you're overseeing a small workforce or expanding your operations, Convoso offers the technology and resources necessary for sustainable development. More than just a software platform, Convoso serves as your ally in achieving excellence in call center operations.
Auto Dialer Software
Convoso's Auto Dialer stands out as the premier solution for enhancing agent productivity and driving sales success. Engineered to enable agents to reach live prospects more swiftly, it leverages sophisticated algorithms to forecast agent availability and call success likelihood, ensuring limited idle time and heightened efficiency. With Convoso, your team can concentrate on what truly counts: engaging in impactful conversations that lead to successful transactions. In contrast to conventional dialers, Convoso’s Auto Dialer is designed to work in harmony with compliance tools, protecting against TCPA infractions while maximizing lead engagement. It can identify voicemails, eliminate unqualified leads, and prioritize high-value opportunities, all while delivering rapid speed-to-lead performance. Capable of executing 5,000 simultaneous calls and connecting with leads in less than 3 seconds, Convoso’s Auto Dialer is recognized as the top choice for high-achieving call centers.
More Convoso Categories
Progressive Dialers
Convoso’s Progressive Dialer is the premier solution for enhancing agent productivity and driving sales success. Engineered to swiftly connect agents with live prospects, it leverages sophisticated algorithms to forecast agent readiness and call effectiveness, minimizing idle time and maximizing efficiency. With Convoso, your team can dedicate their efforts to what truly matters: impactful conversations that result in closed deals. In contrast to conventional dialers, Convoso’s Progressive Dialer integrates effortlessly with compliance tools to prevent TCPA infractions while streamlining lead engagement. It can identify voicemails, eliminate low-quality leads, and prioritize high-potential prospects—all while delivering rapid speed-to-lead capabilities. With the capacity to execute 5,000 simultaneous calls and reach leads in less than 3 seconds, Convoso’s Progressive Dialer stands out as the top choice for high-performing call centers.
Power Dialers
Convoso's Power Dialer stands out as an exceptional solution for enhancing agent productivity and increasing sales results. Engineered to enable your agents to connect with live prospects swiftly, it employs sophisticated algorithms to forecast agent availability and the likelihood of call success, thereby minimizing idle time and maximizing output. With Convoso, your team can dedicate their efforts to what truly counts: engaging in impactful conversations that lead to successful transactions. In contrast to conventional dialers, Convoso’s Power Dialer integrates effortlessly with compliance systems to prevent TCPA violations while fine-tuning lead outreach. It can identify voicemails, eliminate unqualified leads, and prioritize high-potential prospects—all while ensuring rapid lead response times. Capable of making 5,000 simultaneous calls and connecting with leads in less than 3 seconds, Convoso’s Power Dialer is recognized as the top choice for high-performing call centers in the industry.
AI Dialers
Convoso's AI Dialer stands out as the premier solution for enhancing agent productivity and driving sales results. This innovative tool is engineered to connect agents with live prospects more quickly than ever by utilizing sophisticated algorithms that forecast agent availability and potential call success rates. This approach minimizes idle time and maximizes operational efficiency, allowing your team to concentrate on what truly matters: engaging in impactful conversations that lead to successful deals. In contrast to conventional dialers, Convoso’s AI Dialer offers seamless integration with compliance mechanisms to protect against TCPA infringements while refining lead outreach strategies. It can identify voicemails, filter out unqualified leads, and prioritize high-value prospects—all while ensuring rapid engagement with leads. With the capability to execute up to 5,000 simultaneous calls and connect with leads in less than 3 seconds, Convoso’s AI Dialer is recognized as the leading choice for high-performing call centers.
Convoso Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great call time and perfect features per client
Date: Jan 16 2025SummaryConvoso has been great! its outbounds without the actual calling so it feels like inbounds. Also, very organized as it relates to each client's info.
PositiveThe calls come in a timely manner and i am able to make my own notes per client. lots of reliable sources as well.
NegativeSometimes hard to find previous leads but with proper search we can find it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I’ve been using Convoso for a while…
Updated: Jan 16 2025SummaryThanks to Convoso, I’m able to work faster and more effectively than I ever thought possible. Without it, I’d be struggling to keep up with the demands of my work. It has honestly made such a difference, and I couldn’t imagine doing my job without it.
PositiveI’ve been using Convoso for a while now, and I just have to say it’s truly a game-changer. The dialer system is incredibly easy to use, intuitive, and packed with all the right features that help me maximize productivity. From automated dialing to seamless integration with CRM systems, Convoso makes it easy to stay on top of calls and keep things moving efficiently.
Thanks to Convoso, I’m able to work faster and more effectively than I ever thought possible. Without it, I’d be struggling to keep up with the demands of my work. It has honestly made such a difference, and I couldn’t imagine doing my job without it.
Big thanks to the Convoso team for creating such an amazing dialer system it has been a real asset to my business!NegativeThere is nothing to complain about convoso, It is the best dialer
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Intuitive Platform with Incredible Team Support
Date: Jan 14 2025SummaryConvoso offers the perfect combination of a powerful dialer and an outstanding team to back it up. Their implementation process was flawless, and their support team continues to impress with their responsiveness and expertise.
PositiveConvoso’s project management team, especially Drake, Virgilio, and Caitlyn, has been phenomenal. They guided me every step of the way, ensuring a seamless implementation process. Their attention to detail and expertise made the transition effortless. Our company growth has been exponential because of their team and software. Highly recommend!
NegativeA little confusing at time the use case of inbound calls going to queues and list that the DID is not assigned to. Would like more notifications when leads are not inserted in the hopper
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Convoso is the Best. Most Expensive. Most Comprehensive.
Updated: Jan 15 2025SummaryOverall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best?
PositiveConvoso is such a complex dialer. Its features allow for so many different ways to have control over your data flows and agent responsibility. The endless amount of ways you can configure your setup is my selling point. I have worked with several dialers in the past and not a single one can measure up. It is not simple to use. You will both love and stress about this. But its all worth having complete control over the process in every imaginable way.
NegativeConvoso has some issues regarding identifying and dispositioning calls that were not connected to an agent for any reason. Don't believe it when you see 'Disconnected Number'. It's 99% of the time not going to be a disconnected number.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Convoso Dialer
Date: Jan 16 2025SummaryExperience with Convoso is a good one if the callback feature was more effective then this would be the perfect dialer for me
PositiveThe dialer is very effective and easy to use. The design is very modern and the automatic dialer makes dialing a breeze.
NegativeThe Callback feature was not effective and could be better
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
User friendly
Date: Jan 24 2025SummaryI have been using it for months and i must say it’s been a wonderful experience overall, it helps to increase productivity and making things easier.
PositiveIt has a great interface, very user friendly and additionally, the customer support is very responsive and helpful.
NegativeThe advance features would need additional training and support but the basic features are easy to use
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Convoso crushes Data Leads!
Updated: Mar 18 2021SummaryConvoso is the dialer you want if you want to run circles around your competition and grow your business. I'm beating my competitors to the punch very consistently. I'm getting people on the phone!
PositiveConvoso gets my company on the phone with Data Leads quicker and more consistently than all the other dialers out there. Also, the admin back office has virtually unlimited ability to generate reporting about any user data you may need. In addition, Tech Support is easily accessible and highly competent. Issues are resolved efficiently and even with a smile
NegativeThe back office reporting ability is extensive and takes a little bit to get used to. Once you get it, you're good.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Convoso Dialer is so intuitive to help you achieve goals !
Date: Jul 19 2020SummaryMy overall experience in changing to Convoso has been a very positive experience. The lush reporting, analytics allow me to keep my entire team engaged to our goals. The system and support are miles ahead of the competition.
PositiveThe Dialer has come so far, intuitive process and systems to allow for greater contact and greater conversions. Ive run several dialers on different backbones and Convoso by far takes the lead! Amazing Support and great people behind each step forward
NegativeI don't have any cons presently; Convoso works with me on each request, i have dedicated support and they listen to my concerns!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Contact Rates and Sales Increased 200%
Updated: Aug 15 2021SummaryI would chose this software vs a Five9 or Call Tools any day! They have great support and ultimately the cost in price is worth the weight in additional revenue you will make.
PositiveYou won't find a system out there with a better strategy and contact rates on a dialer. The user interface is beautiful, clean and intuitive. The reps love the dynamic scripting. The list management gives you a way to see in real time which lists are generating revenue while factoring in payroll and which are losing ROI. This lets you decide if call attempt 4 on one list is more fruitful than call attempt 1 on another. This was a game changer!
NegativeMore expensive than competitors and it requires a newer computer with strong internet connectivity.
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