Convoso Verified Customer Reviews (2026)

My experience so far has been amazing, it has a lot of beautiful features ranging from call dispositioning buttons, transfer buttons and so on.

I love Convoso, it has a beautiful and friendly interface that explains why it always says welcome whenever I log into my account. It's easy to use.

Nothing really it really a good Software anytime, any day.

Convoso has been great! its outbounds without the actual calling so it feels like inbounds. Also, very organized as it relates to each client's info.

The calls come in a timely manner and i am able to make my own notes per client. lots of reliable sources as well.

Sometimes hard to find previous leads but with proper search we can find it.

Thanks to Convoso, I’m able to work faster and more effectively than I ever thought possible. Without it, I’d be struggling to keep up with the demands of my work. It has honestly made such a difference, and I couldn’t imagine doing my job without it.

I’ve been using Convoso for a while now, and I just have to say it’s truly a game-changer. The dialer system is incredibly easy to use, intuitive, and packed with all the right features that help me maximize productivity. From automated dialing to seamless integration with CRM systems, Convoso makes it easy to stay on top of calls and keep things moving efficiently.

Thanks to Convoso, I’m able to work faster and more effectively than I ever thought possible. Without it, I’d be struggling to keep up with the demands of my work. It has honestly made such a difference, and I couldn’t imagine doing my job without it.

Big thanks to the Convoso team for creating such an amazing dialer system it has been a real asset to my business!

There is nothing to complain about convoso, It is the best dialer

Convoso offers the perfect combination of a powerful dialer and an outstanding team to back it up. Their implementation process was flawless, and their support team continues to impress with their responsiveness and expertise.

Convoso’s project management team, especially Drake, Virgilio, and Caitlyn, has been phenomenal. They guided me every step of the way, ensuring a seamless implementation process. Their attention to detail and expertise made the transition effortless. Our company growth has been exponential because of their team and software. Highly recommend!

A little confusing at time the use case of inbound calls going to queues and list that the DID is not assigned to. Would like more notifications when leads are not inserted in the hopper

Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best?

Convoso is such a complex dialer. Its features allow for so many different ways to have control over your data flows and agent responsibility. The endless amount of ways you can configure your setup is my selling point. I have worked with several dialers in the past and not a single one can measure up. It is not simple to use. You will both love and stress about this. But its all worth having complete control over the process in every imaginable way.

Convoso has some issues regarding identifying and dispositioning calls that were not connected to an agent for any reason. Don't believe it when you see 'Disconnected Number'. It's 99% of the time not going to be a disconnected number.

Experience with Convoso is a good one if the callback feature was more effective then this would be the perfect dialer for me

The dialer is very effective and easy to use. The design is very modern and the automatic dialer makes dialing a breeze.

The Callback feature was not effective and could be better

I have been using it for months and i must say it’s been a wonderful experience overall, it helps to increase productivity and making things easier.

It has a great interface, very user friendly and additionally, the customer support is very responsive and helpful.

The advance features would need additional training and support but the basic features are easy to use

Convoso is the dialer you want if you want to run circles around your competition and grow your business. I'm beating my competitors to the punch very consistently. I'm getting people on the phone!

Convoso gets my company on the phone with Data Leads quicker and more consistently than all the other dialers out there. Also, the admin back office has virtually unlimited ability to generate reporting about any user data you may need. In addition, Tech Support is easily accessible and highly competent. Issues are resolved efficiently and even with a smile

The back office reporting ability is extensive and takes a little bit to get used to. Once you get it, you're good.

My overall experience in changing to Convoso has been a very positive experience. The lush reporting, analytics allow me to keep my entire team engaged to our goals. The system and support are miles ahead of the competition.

The Dialer has come so far, intuitive process and systems to allow for greater contact and greater conversions. Ive run several dialers on different backbones and Convoso by far takes the lead! Amazing Support and great people behind each step forward

I don't have any cons presently; Convoso works with me on each request, i have dedicated support and they listen to my concerns!

I would chose this software vs a Five9 or Call Tools any day! They have great support and ultimately the cost in price is worth the weight in additional revenue you will make.

You won't find a system out there with a better strategy and contact rates on a dialer. The user interface is beautiful, clean and intuitive. The reps love the dynamic scripting. The list management gives you a way to see in real time which lists are generating revenue while factoring in payroll and which are losing ROI. This lets you decide if call attempt 4 on one list is more fruitful than call attempt 1 on another. This was a game changer!

More expensive than competitors and it requires a newer computer with strong internet connectivity.