What is Coveo?

Achieving extensive relevance across diverse sectors such as websites, e-commerce, services, and workplaces is vital for success. Every search, suggestion, and interaction plays a role in enhancing user experiences. Our goal is to enable businesses to create the meaningful engagements that users expect. With Coveo Relevance Cloud, establishing fundamental relevant search is merely the beginning. Utilize self-optimizing AI that evolves with every click and inquiry across all points of interaction. This guarantees that you can offer increasingly refined experiences, identifying search relevance right from day one and progressing towards comprehensive 360° relevance. Each interaction reveals valuable insights into customer preferences, allowing you to serve them with relevant product offerings and tailored content suggestions that they will be excited to 'add to cart.' Accelerate access to the most pertinent answers through AI-enhanced customer self-service and AI-assisted agent interactions. Coveo stands out with its robust functionality, providing a diverse suite of features, including user-friendly drag-and-drop UI customizations, flexible headless APIs, and numerous other functionalities, simplifying the path for businesses to excel in a competitive market. By leveraging these tools, organizations can ensure they stay ahead of the curve and consistently meet the ever-evolving needs of their customers.

Pricing

Free Version:
Free Version available.

Integrations

Screenshots and Video

Coveo Screenshot 1

Company Facts

Company Name:
Coveo
Date Founded:
2005
Company Location:
Canada
Company Website:
www.coveo.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Coveo Categories and Features

eCommerce Personalization Software

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization Software

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Enterprise Search Software

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery