CrandallMenus Integrations

ServingIntel is a top provider of transaction management solutions tailored for senior living and family dining, designed to help you enhance guest service while boosting operating income. We stand as your trusted partner in times of change, equipping you with innovative tools and the collaborative support necessary to achieve significant results. Our commitment to your success ensures that you can confidently adapt to evolving industry demands.

Enhance your business operations with a comprehensive cloud platform that seamlessly merges your care, services, and financial management processes. Approach the shift to PDPM with confidence while improving outcomes through cutting-edge tools that cultivate a commitment to ongoing quality care. Our tailored resources are designed to guide you through a structured three-step method, empowering you to adeptly navigate the quality-driven landscape of PDGM. PointClickCare is recognized as the leading electronic health record (EHR) technology partner for the long-term post-acute care (LTPAC) and senior care sectors across North America. We focus on providing unwavering support to our clients as they adapt to the shifting demands of their industries. Each day, more than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us to deliver innovative solutions that transform care delivery. By leveraging our expertise, your organization can not only adjust but also excel in this ever-evolving landscape, ensuring a brighter future for those you serve. Our commitment to quality and excellence drives us to continuously improve and innovate, setting the standard in the healthcare technology sector.

For thirty years, we have played a key role in helping care providers achieve better results, and in today's changing industry landscape, our knowledge is more vital than ever. As the leading technology provider in the nation’s post-acute care sector, we take pride in being the only electronic health record (EHR) provider that focuses on the complete continuum of care. Inspire, formerly called Directions, is an annual conference organized by MatrixCare that gathers our clients, industry experts, and partners from various care environments to foster communication, cooperation, and innovation. Numerous home-based care providers work remotely, facing daily challenges in maintaining effective communication and collaboration with critical stakeholders both inside and outside their organizations. Moreover, the added difficulties of managing extensive paperwork and obtaining necessary signatures can greatly disrupt the continuity of care and lower the quality of care experiences, especially in light of the current labor shortages and increased workloads that the industry is experiencing. Therefore, it is vital that we continue to seek out solutions that tackle these issues, ensuring that every care provider can offer optimal outcomes for the individuals they assist. By prioritizing these efforts, we can contribute to a more efficient and effective care system that benefits both providers and recipients.

eMenuCHOICE stands out as a cloud-based, award-winning Point-of-Sale solution designed specifically for senior living communities, enhancing staff productivity, boosting resident satisfaction, and streamlining billing processes, which significantly minimizes errors that can result in lost revenue. By utilizing eMenuCHOICE, communities can facilitate online ordering, manage reservation bookings, and coordinate scheduled order deliveries and pickups. Tailored exclusively for various types of care settings—such as assisted living, independent living, memory care, and skilled nursing—this application seamlessly integrates across all facilities within a community or campus. Furthermore, eMenuCHOICE accommodates a diverse array of dining experiences, even within a single location, offering options like restaurant-style service, pre-orders, fast casual dining, cafés, bistros, pubs, and extending its versatility to non-dining venues, including convenience stores, salons, and gift shops. This adaptability not only enhances the dining experience but also ensures that residents have a wide range of choices available to them.

Our versatile and comprehensive array of solutions is designed within a strategic framework that empowers organizations to analyze and predict trends within communities, engage individuals along with their families and care teams in proactive initiatives, and enhance health management for better overall well-being. In contrast to traditional healthcare, which often focuses solely on the individual and associates "health" with merely the absence of illness, population health management expands this perspective by implementing strategies that benefit entire communities while emphasizing the importance of preventing and managing chronic diseases. To effectively manage population health outcomes, it is essential to tackle the root causes of health challenges, enabling healthcare providers to anticipate, prevent, and mitigate issues before they occur. By merging clinical data with social determinants of health (SDoH), healthcare professionals can uncover critical insights that not only elevate individual care but also pave the way for collaborative efforts with communities to enhance overall health and wellness. This holistic strategy ultimately aspires to cultivate healthier populations, and more efficient healthcare systems, while fostering a culture of preventive care and community engagement.