With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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The SBS QMS Suite is composed of five interrelated software modules designed to enhance Quality compliance efficiency.
1) The SBS Quality Database includes tools for managing CAPA and 8D corrective actions, overseeing nonconformance issues, conducting risk analyses such as FMEA and SWOT, handling various audit management needs, and ensuring Environmental Health and Safety (EHS/HSE) compliance.
2) SBS Ground Control focuses on managing employee training through a Learning Management System (LMS), offering self-paced training options, and providing document control features.
3) SBS Asset Tracking Database oversees calibrated equipment, preventive maintenance schedules, and comprehensive asset inventory management.
4) The SBS Inspection Database captures and records inspection data for incoming materials, in-process checks, and final product assessments, allowing for the generation of real-time SPC charts, development of inspection and control plans, and archiving data for future statistical evaluations.
5) The SBS Vendor Management maintains an approved vendor list (AVL), formulates vendor qualification plans, and tracks the qualification history of suppliers.
Each of these modules may be purchased individually or in any combination to meet your needs.
On-premise and cloud-based options are available.
Free demos are available for download or contact us for a cloud-based demo.
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Simplain Vendor Portal
The Simplain Vendor Portal is utilized by top retailers worldwide to enhance collaboration with their suppliers.
With the adoption of this solution, both retailers and wholesalers can experience significant improvements in productivity and speed to market, while also laying a strong groundwork for additional digital transformation efforts.
This platform enables effective workflow-driven collaboration and negotiation with suppliers concerning vital business functions, including Vendor Onboarding, Item Management, Cost Management, Deals and Promotions Management, Purchase Order Management, and Invoice Management.
Additionally, the Simplain Vendor Portal offers integration capabilities with GDSN providers to ensure synchronization of item attributes, nutritional information, product certifications, and digital assets.
Furthermore, the system supports REST APIs that facilitate two-way communication with backend ERP systems.
By holding suppliers responsible for their own data, the Vendor Portal not only helps retailers enhance data quality but also allows them to collect more comprehensive data for informed decision-making.
Ultimately, this innovative portal empowers retailers to foster a more transparent and efficient supply chain management process.
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Conexis VMS
Transform your approach to overseeing your non-employee workforce.
Conexis VMS, an intuitive and budget-friendly Vendor Management System, leverages cutting-edge technologies while prioritizing user experience. This solution streamlines the procure-to-pay process for contract workers and their associated vendors.
With its comprehensive reporting and analytics features, Conexis empowers organizations to enhance transparency, ensure compliance, and identify potential cost-saving measures throughout the enterprise.
Hundreds of thousands of users rely on Conexis to effectively manage their contingent workforce, showcasing its widespread adoption and effectiveness in the field. This robust system not only simplifies management but also fosters better relationships with vendors.
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