Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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WaitWell
WaitWell is built to reduce wait times and service friction in high-volume environments. The platform enables organizations to coordinate appointments and walk-in traffic through a secure, scalable system. Customers can engage through QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions in natural language, explains available services, and routes customers into the correct line or appointment path. Customers receive live queue updates and AI-powered wait time forecasts that set clear expectations before arrival.
WaitWell includes strong real-time reporting and operational visibility. Waillo Insights builds on this foundation by enabling managers to ask plain-language questions of their data, helping them identify trends, uncover bottlenecks, and refine staffing decisions. With integrated payments, an extensive API library, and HIPAA and SOC 2 compliance, WaitWell provides a flexible foundation for efficient, reliable service delivery across one or many locations.
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Staffing Referrals
Staffing Referrals offers an automated referral management system designed exclusively for the recruitment sector, transforming your entire team into effective recruiters. By digitizing your referral program, your brand ambassadors can promote your company effortlessly. Additionally, Staffing Referrals collaborates with leading staffing agencies across various industries, including IT, healthcare, industrial, light clerical, marketing, creative, and administrative sectors, ensuring a comprehensive approach to talent acquisition. With this innovative platform, organizations can harness the power of their workforce to enhance recruitment efforts and attract top talent.
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Textkernel
Textkernel stands out as a prominent global provider of AI-enhanced recruitment and HR technology, offering cutting-edge solutions to over 2,500 software vendors, corporations, and staffing agencies around the globe.
We specialize in advanced multilingual parsing, semantic search capabilities, skill and professional taxonomies, along with insights into labor market trends. Additionally, we provide automated engagement tools for candidates and a mid-office solution tailored for staffing companies.
Our AI-driven recruitment tools simplify the hiring process, leading to enhanced candidate matches, decreased time-to-hire, and improved decision-making capabilities. By leveraging data-driven insights, organizations can elevate their productivity, minimize manual workloads, and maintain a competitive edge in the evolving talent landscape.
Our flexible, modular approach allows for the integration, configuration, and customization of products to tackle the unique challenges faced by your organization. With our AI-powered offerings, we not only automate but also refine the recruitment and talent management processes, ensuring a seamless synergy with your current HR technology stack. This commitment to creating tailored solutions empowers organizations to not only meet their staffing needs but also adapt swiftly to market changes.
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