What is Customer Alliance?
Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.
Pricing
Price Starts At:
79.00€ / month
Free Trial Offered?:
Yes
Integrations
Similar Software to Customer Alliance
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If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo.
Key features of the Guestmeter app include:
SOLUTION FOR GUEST SATISFACTION QUESTION
- Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.
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Rannko
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Screenshots and Video
Company Facts
Company Name:
CA Customer Alliance GmbH
Date Founded:
2009
Company Location:
Germany
Company Website:
www.customer-alliance.com/en
Product Details
Deployment
SaaS
Training Options
Online Training
Webinars
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Customer Alliance Categories and Features
Reputation Management Software
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Customer Alliance Customer Reviews
Write a Review-
I just works! the support team is awesome and super helpful! They go above and beyond to make things work for me! They also engage their product people directly with me when needed!
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