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What is KePSLA?

KePSLA collaborates with hotels and the broader hospitality industry to deliver comprehensive guest feedback solutions, social listening tools, in-depth guest analytics, competitive monitoring, and insights into guest behavior. Our offerings empower clients to gain a deeper understanding of their patrons, enabling them to tailor products and services to meet specific needs. We stand by our promise of a 60-day ROI guarantee that ensures a measurable positive effect on your financial outcomes. By leveraging our solutions, businesses can inspire and enhance travel experiences while promoting customer loyalty. Additionally, our Review Intelligence tool enables you to elevate your brand's presence, manage your online reputation effectively, boost reviews on key platforms, and analyze guest feedback to assess departmental performance. In this ever-evolving market, staying ahead of trends and customer expectations is crucial for success.

What is Customer Alliance?

Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Facebook

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

79.00€ / month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Webinars
Online Training

Company Facts

Organization Name

KePSLA

Date Founded

2016

Company Location

India

Company Website

www.kepsla.com

Company Facts

Organization Name

CA Customer Alliance GmbH

Date Founded

2009

Company Location

Germany

Company Website

www.customer-alliance.com/en

Categories and Features

Customer Feedback

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring

Review Management

Not specified

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Popular Alternatives

Popular Alternatives

ReviewPro Reviews & Ratings

ReviewPro

Review Rank