What is Customer Monitor?
For over a decade, we have been tailoring customer experience (CX) strategies that resonate with audiences, boost profitability, optimize operations, and nurture positive workplace cultures. Acknowledging that customer preferences and expectations are ever-evolving, we strive for excellence that goes far beyond basic execution. The effectiveness of our CX initiatives is fueled by our unwavering commitment to ongoing improvement, resulting in creative solutions that continually impress customers. Our extensive range of additional metrics enhances the Net Promoter Score (NPS), providing a comprehensive and actionable insight into customer feelings and the overall view of your brand, products, and services. We possess the capability to swiftly identify clients who may be at risk of disengaging from your brand. Furthermore, we empower your team with the resources necessary to connect with these 'at-risk' customers, which allows you to retain them and safeguard your brand's reputation from any potential threats. Ultimately, our methodology not only builds loyalty but also fosters a more profound relationship between your brand and its clientele. This deeper engagement can lead to invaluable word-of-mouth recommendations and long-term growth for your business.
Pricing
Price Starts At:
$99.00/month
Integrations
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Screenshots and Video
Company Facts
Company Name:
Customer Monitor
Company Website:
www.customermonitor.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Support
Web-Based Support
Standard Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Customer Monitor Categories and Features
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis