What is Customer.io?

Customer.io is a platform focused on enhancing customer engagement, enabling businesses to craft personalized journeys that drive engagement, conversion, and growth. It allows users to coordinate messaging across various channels such as email, in-app notifications, SMS, push notifications, and webhooks. More than 7,400 companies, including notable names like Notion, Buffer, and Angi, trust Customer.io to fulfill their messaging requirements effectively. With its comprehensive tools, organizations can seamlessly connect with their audience and optimize communication strategies.

Pricing

Price Starts At:
$150 per month
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Customer.io provides an API

Screenshots and Video

Company Facts

Company Name:
Customer.io
Date Founded:
2012
Company Location:
United States
Company Website:
customer.io
Edit This Page

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Customer.io Categories and Features

Marketing Automation Software

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

More Customer.io Categories

Customer.io Customer Reviews

Write a Review
  • Reviewer Name: Dominik R.
    Position: Senior Project Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    With Customer.io, you take marketing to the next level!

    Date: Apr 22 2021
    Summary

    One of the benefits that Customer.io has provided to our organization is that we've been able to streamline productivity; the ability to send personalized emails has also been immensely helpful in keeping us in tune with our customers. It also has excellent customer service.

    Positive

    Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

    Negative

    Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

    Read More...
  • Previous
  • You're on page 1
  • Next