Customer.io Reviews & Ratings

Customer.io

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Customer.io?

Customer.io is a platform focused on enhancing customer engagement, enabling businesses to craft personalized journeys that drive engagement, conversion, and growth. It allows users to coordinate messaging across various channels such as email, in-app notifications, SMS, push notifications, and webhooks. More than 7,400 companies, including notable names like Notion, Buffer, and Angi, trust Customer.io to fulfill their messaging requirements effectively. With its comprehensive tools, organizations can seamlessly connect with their audience and optimize communication strategies.

What is Braze?

Braze is an innovative customer engagement platform that facilitates messaging across various channels such as push notifications, email, and mobile applications. Designed to thrive in a mobile-centric environment and to adapt to the future of ambient computing, Braze stands out as the sole platform that offers real-time data streaming capabilities. This feature replaces outdated databases that were inadequate for serving today's interconnected consumers. By integrating data, technology, and teams, Braze enhances marketing efforts to be more genuine and relatable, leading to increased customer satisfaction. With a workforce of hundreds, Braze is a venture-backed organization with locations in cities including New York, San Francisco, London, and Singapore. Recognized for its rapid growth, the company earned the #85 spot on Forbes Cloud 100 and #21 on both Inc.'s 500 Fastest Growing Companies and Deloitte's Technology Fast500 List. Furthermore, The New York Times has acclaimed Braze as part of 'The Next Wave Of Unicorn Start-Ups', highlighting its potential for substantial impact in the industry. The company’s commitment to revolutionizing customer engagement is evident through its impressive accolades and global presence.

Media

Media

Integrations Supported

5X
BI Book
Brew
Bubblehouse
Causal
Census
Cloud4Wi
Digioh
Finsi
Hightouch
Ketch
Playable
Refold
Rekomi
RudderStack
Survicate
Taxi for Email
Truto
Uplup
just words

Integrations Supported

5X
BI Book
Brew
Bubblehouse
Causal
Census
Cloud4Wi
Digioh
Finsi
Hightouch
Ketch
Playable
Refold
Rekomi
RudderStack
Survicate
Taxi for Email
Truto
Uplup
just words

API Availability

Has API

API Availability

Pricing Information

$150 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Customer.io

Date Founded

2012

Company Location

United States

Company Website

customer.io

Company Facts

Organization Name

Braze

Date Founded

2011

Company Location

United States

Company Website

www.braze.com

Categories and Features

Email Marketing

A/B Testing
CAN SPAM Compliance
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Personalization

Not specified

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

eCommerce Marketing

Not specified

Email Marketing

A/B Testing
CAN SPAM Compliance
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Newsletter

Not specified

Email Personalization

Not specified

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation
Website Visitor Tracking

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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