CustomsNow Verified Customer Reviews (2026)

Elevate serves as an all-encompassing, cloud-based EDI software solution tailored for small to medium businesses that desire reliable electronic document interchange without facing exorbitant expenses or unnecessary complications. Whether users are delving into EDI for the first time or moving from other platforms like SPS Commerce or TrueCommerce, Elevate offers vital services including mapping, certification, onboarding, and connections to over 200 trading partners, which encompass major retailers such as Amazon, Walmart, and Chewy, often achieving this within a remarkable 24-hour timeframe. The platform showcases transparent pricing models that come with no long-term obligations, enabling businesses to start with just one trading partner and gradually expand as they gain confidence. It supports essential EDI transactions, such as purchase orders, acknowledgments, advance shipping notices, invoices, and other ANSI X12 documents, while effortlessly integrating with ERP, WMS, or accounting systems to boost operational productivity. Furthermore, its intuitive interface and strong customer support assist businesses in fine-tuning their electronic document workflows, ultimately leading to enhanced efficiency and streamlined processes. By prioritizing user experience and accessibility, Elevate positions itself as a preferred choice for enterprises looking to simplify their EDI journey.

Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. ​ Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. ​ Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).

Our customs clearance technology is designed to accommodate imports and exports across air, ocean, rail, and truck transportation, featuring intuitive applications that optimize the handling of all your import/export processes. When queries arise, our knowledgeable support team, led by certified customs brokers, is available to provide assistance. Understanding that each filer has unique needs, SmartBorder delivers a flexible and customizable solution that meets even the most complex import criteria. We are dedicated to our clients' success, offering support in various ways, from addressing technical questions to helping newcomers navigate their first food entry procedures. With more than 15 years of expertise in refining customs software, we proactively respond to regulatory shifts, ensuring your compliance is always maintained. SmartBorder is specifically crafted to boost productivity and customs adherence for both high and low-volume brokers, carriers, and importers, and we are committed to continuously innovating and enhancing our offerings to adapt to your changing requirements. Ultimately, our mission is to enable you to traverse the intricate landscape of customs with both assurance and effectiveness, ensuring a smooth operational experience. In doing so, we aim to establish long-lasting partnerships that help you thrive in the global marketplace.