Cloud Claims
APP Tech has been at the forefront of implementing an incident-based methodology in claims and risk management since its inception in 2003, providing advanced technological solutions to a wide array of clients throughout North America. Our integrated systems have enhanced efficiency and scalability in claims management, improved visibility, accelerated response times, reduced premium costs, and mitigated risk events for numerous customers.
Cloud Claims by APP Tech stands out as an acclaimed software solution for risk management and claims processing. Designed specifically for self-insured organizations, third-party administrators, and businesses aiming to monitor their claims and losses, IMS facilitates comprehensive management of the claim lifecycle—from the initial incident report to payment processing and collections. The platform boasts a rich assortment of features that empower users with full oversight of both their claims and associated risk data, including incident and claims management, collaborative tools, detailed reporting, and insurance tracking, among many others.
We take great pride in our flawless implementation success and outstanding customer retention rates, which stem from our dedication to thoroughly understanding our clients’ unique demands and delivering tailored solutions that effectively address those needs. Furthermore, our ongoing support ensures that clients maximize the benefits of our software long after implementation.
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Macaw AMS
Macaw AMS serves as a robust platform for selling insurance, utilized by brokers, MGAs, MGUs, Program Managers, and Lloyds Coverholders to streamline their business processes effectively. Designed with a focus on customer needs, it encompasses functionalities for CRM, Sales, and Underwriting, providing customers, producers, and service providers with access to user-friendly self-service portals. Additionally, Macaw AMS includes integrated Document Management and Task Management features, along with adaptors for seamless services such as eSignature, Payments, OFAC checks, and Mass Emailing, utilizing third-party solutions. The data analytics capabilities of Macaw AMS deliver advanced data visualization through predefined dashboards, enabling users to upload datasets and explore dynamic charts that offer insightful, multi-dimensional perspectives. With interactive, real-time visualizations, users can identify trends and derive insights that promote well-informed decision-making. Hosted on a secure cloud infrastructure, Macaw AMS is built on a relational database, with its primary Java-based components crafted in Java, allowing for efficient processing of 500-1000 policies daily at peak performance. As a notable benefit, Macaw AMS aims to decrease the per-policy costs by 30%, making it an attractive choice for insurance professionals looking to optimize operations. Ultimately, its comprehensive features and cost-saving potential position Macaw AMS as a transformative solution in the insurance industry.
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LIFEfit
The setup for products, policy crafting, underwriting, servicing, and claims handling is designed to be flexible and driven by parameters, which removes the necessity for any IT programming. It efficiently supports both unit-linked and traditional product offerings for individual and group businesses, overseeing the entire policy lifecycle from initial quotation to final claims processing. Moreover, it includes automated payment solutions such as direct credit, telegraphic transfers, or cheque printing for handling claims and commissions, all governed by predefined authorization limits. A double-entry ledger is implemented for every financial transaction, enabling thorough margin analysis and a standardized automated connection to corporate ledgers. The system is multilingual, accommodating languages like Arabic based on user or client preferences for input interfaces and outgoing communications, such as emails. Clients and brokers are empowered to manage their services online independently, which promotes seamless processing for new business. The workflow is further optimized by RAG-rated "to-do" lists assigned to individual operators, enhancing oversight and task management capabilities. This creates a highly efficient ecosystem that not only streamlines operations but also significantly elevates the overall user experience, making processes smoother and more transparent for all stakeholders involved. All of these features work together to establish a comprehensive solution that meets diverse business needs.
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EvolutionIQ
Our cutting-edge solutions contribute to decreased loss costs, lower expenses, and heightened customer satisfaction, proving their value through collaborations with leading carriers. EvolutionIQ is pioneering the transformation of the claims management process for complex coverage lines, promoting a strong partnership between skilled professional adjusters and a specially crafted predictive guidance system. By offering clear prioritization, timely claim alerts, and extensive context, empowered adjusters can effectively reduce losses and costs while improving the claimant experience. This method also reduces unnecessary fluctuations in the claims process by utilizing a consistent and scalable guidance framework. Moreover, it enhances the allocation of adjuster resources, resulting in fewer redundant claim evaluations and enabling focused investigations that help prevent litigation and guarantee prompt settlements. Our claims AI systematically collects and employs data to provide the strategic insights essential for your team’s achievements. In addition, EvolutionIQ merges both structured and unstructured data from carriers with our proprietary third-party data, boosting overall operational efficiency and effectiveness. This collaboration not only simplifies workflows but also positions your organization for enhanced success in the claims domain, ultimately leading to a more reliable and efficient claims resolution experience. As we continue to innovate, our solutions adapt to the evolving needs of the industry, ensuring that your organization remains competitive and responsive.
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