Dealer Identity Reviews

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Identifix, developed by industry professionals, offers an extensive database of over 3.5 million actual automotive repairs, aiding technicians in swiftly identifying the appropriate solutions for various vehicles, while also linking each repair to OEM Service Manuals, wiring diagrams, and labor guides. This powerful tool supports users by streamlining access to repair information, minimizing the time spent diagnosing mechanical issues, particularly for handicap-modified vehicles, and enhancing overall profitability by lowering labor expenses and improving cash flow from day one. Similarly, Direct-Hit, also crafted by technicians, provides a vast resource of real-world repair solutions, enabling users to efficiently search through more than 3 million automotive repairs, and includes shortcut testing procedures validated by numerous shops and technicians, ensuring reliable and effective outcomes. Both platforms are designed to empower automotive professionals by delivering comprehensive support and resources essential for successful vehicle repairs.

Dealer Venom has created an advanced digital marketing solution specifically designed for the automotive industry, all accessible via a single platform. Experience unmatched automotive strategies through one reliable partner. Connect effortlessly links to over 100 reporting sources through API, bringing all your data into a cohesive reporting dashboard. Save precious time thanks to our automated report generation features. Rather than waiting for monthly performance meetings, gain real-time access to all your metrics through the Connect dashboard. With connectivity to more than 100 reporting sources, you can streamline your information into one all-encompassing platform. Save countless hours by producing customized reports suited to any metric source with our automated capabilities. Tailor your advertising with distinct ad extensions, dedicated phone numbers, and location maps to enhance visibility. Adjust your offers based on seasonal promotions, major holiday events, OEM incentives, and other factors. Furthermore, you can effectively target specific low-funnel audiences by using long-tail keywords, allowing you to reach eager shoppers ready to make a purchase, thereby optimizing your marketing initiatives for maximum impact. This comprehensive approach can lead to a substantial improvement in your automotive marketing outcomes, ultimately translating to increased sales and customer engagement.