What is DealerIQ?
DealerIQ is a digital solution tailored for automotive retail, catering to both independent and franchise dealerships. By employing QR codes for each vehicle in their inventory, it enables prospective customers to easily scan and start a mobile conversation with D.A.I.V.E. (Dealer AI Virtual Expert), which is equipped to handle inquiries in both English and Spanish. Additionally, dealerships can seamlessly incorporate this virtual assistant into their own websites. Depending on the selected plan and configuration, DealerIQ can collect shopper contact and trade-in information, assist in scheduling appointments and financing, follow up on leads, and relay inquiries about leads or appointments to dealership staff. The platform features a comprehensive dealer dashboard that allows for the management of inventory, QR code stickers, customer engagement metrics, and conversation pathways. While it supports integration with CRM and DMS systems, the specific features and capabilities available can differ based on the dealership's individual setup. Furthermore, processes related to financing, e-signatures, and payments may necessitate partnerships with compatible service providers. The range of available plans is flexible, accommodating factors such as dealership size, number of rooftops, usage behavior, and preferred modules, including optional elements like AI agents and access to DealerIQ Academy for advanced training and support. This adaptability enables dealerships to customize the platform to align with their specific operational requirements and customer service expectations, ensuring they can effectively meet the needs of their clientele. The emphasis on personalization and integration makes DealerIQ a valuable asset for modern automotive retail.
Pricing
Integrations
Screenshots and Video
DealerIQ Deal Desk screen with lead selection, deal status list, and tax and fee defaults.
