DealerSocket Integrations

A Hosted Business Phone System PBX can elevate any organization’s image and operational capabilities to that of a Fortune 500 company. With an auto-attendant in place, incoming calls can be efficiently managed, allowing customers to reach the right person by dialing names, selecting extensions, or choosing departments. Additionally, if you're frequently on the go, your calls can be seamlessly forwarded to your mobile device. T-Max provides complete geo-redundancy, with servers strategically located in premier data centers throughout the United States. We utilize multiple carriers to guarantee optimal connectivity to the PSTN, ensuring that your communication remains uninterrupted. T-Max also offers a selection of high-quality desk phones from renowned manufacturers like Yealink and Polycom, with various models available to perfectly fit your workspace. Our offerings extend to a wide range of devices including reception consoles, agent phones, wireless options, and conference room phones. Discover the best value in Hosted Business Phone Systems available today. Call us at 1-888-245-34883 for more information about our services, which include departments, extensions, digital receptionists, voice prompts, voicemail, fax service, and much more. Our comprehensive solutions are designed to meet the unique needs of your business, ensuring that you stay connected and efficient.

GoTo Connect enhances your business's professional image significantly. As a comprehensive, cloud-based business telephone system, GoTo Connect supports countless organizations across diverse sectors and sizes in elevating their communication methods and attaining enhanced success. The Hosted VoIP service from GoTo Connect offers an extensive array of functionalities that can effectively substitute traditional landline phones, including unlimited voicemail options and automated attendants, making it a versatile choice for modern businesses. With its robust features, GoTo Connect not only streamlines communication but also fosters collaboration within teams, ultimately driving productivity and growth.

Bid farewell to irrelevant emails and missed opportunities. With SnapCell, your team can cultivate connections with clients and boost sales effectively. As the premier software for car dealerships, SnapCell recognizes the growing trend of consumers utilizing video to explore products and interact with others. This cutting-edge automotive video solution empowers dealers to establish trust with customers and engage them without the need for face-to-face meetings. Videos can be produced swiftly and dispatched to clients through SMS or email, enhancing communication. SnapCell stands out as a robust video tool for auto dealers, enabling the creation of high-quality videos, dynamic virtual test drives, and captivating technician clips. Additionally, it facilitates live, interactive conversations with customers, revolutionizing the way dealerships operate. With SnapCell, you can transform your customer engagement strategy and ensure that no lead goes unnoticed.

CBC offers seamless integration with a wide range of CRMs and DMSs through an XML push, ensuring compatibility with virtually every available system. Additionally, the platform supports data push capabilities from DealerTrack and RouteOne, along with the ability to retrieve CBC bureau reports. As a leader in the automotive sector, CBC serves some of the largest lending platforms and numerous prominent dealer groups. With origins dating back to the early 1980s, Credit Bureau Connection has extensive expertise in credit reporting, regulatory compliance, sales, desking, and F&I system development. Over the years, CBC has emerged as a recognized authority in providing credit reports, online credit applications, and solutions for fraud detection and regulatory compliance. Proudly, CBC stands as one of the few authorized resellers for all three major credit reporting agencies—Experian, TransUnion, and Equifax—within the automotive and related industries, bolstering its reputation through long-standing, trustworthy relationships with each agency. This commitment to excellence and partnership positions CBC uniquely within the market, further enhancing its capability to deliver exceptional service to its clients.

Covideo is a dynamic video messaging platform designed for professionals seeking to differentiate themselves in their inboxes, foster deeper connections, boost their email open rates, and enhance click-through rates. Users can effortlessly create impactful videos and text messages that truly stand out, whether by uploading pre-existing footage or using their smartphone or webcam to capture new content. To produce exceptional video material, our screen recorder allows you to capture your screen, yourself, or both simultaneously. Engaging clickable CTA buttons can significantly enhance interaction and provide clear next steps for viewers. You have the option to design your own landing page or select from our array of pre-designed templates. Additionally, Covideo’s integrations can optimize your workflow and increase productivity, seamlessly connecting with platforms like Salesforce, Office 365 Outlook, Outlook, or Gmail. Enhancing accessibility, you can incorporate captions and utilize our trim-and-merge feature to combine various video clips into one cohesive presentation. Moreover, a website overlay function enables you to direct traffic to specific sites by positioning your video over any desired URL. Experience Covideo firsthand by requesting a demo today!

ONE Platform is a robust, cloud-driven solution that connects your dealership, clients, and outside systems, streamlining your service department's operations while enriching the customer experience. For those looking to optimize their service functions and significantly increase profitability, a unified, integrated system is essential to link all pertinent data, staff, and workflows within your service department. Dealer-FX's ONE Platform offers just that. Through our premier partnerships and integrations, ONE Platform brings together customer and vehicle information into a user-friendly interface, granting your service team immediate access to vital data. At each step of the service journey, ONE Platform enables you to provide an exceptional customer experience that fuels your dealership’s development. Our solutions are crafted to improve every facet of your service operations, guaranteeing that you operate both effectively and profitably. By choosing to implement ONE Platform, you are making a commitment not only to a system but also to securing the long-term success of your dealership, ensuring it remains competitive in an evolving market. This strategic investment will pave the way for future innovations and growth opportunities.

Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.

Transform your sales approach by optimizing the sales process and boosting customer satisfaction, all while achieving greater profit margins through a robust digital sales platform. Convert your existing website into a vibrant e-commerce center that converts visitors into paying customers continuously. Our iPad-driven digital sales platform guarantees a seamless transition from online browsing to in-store shopping. With sophisticated reporting and management tools, you can track performance at every step of the journey. Prodigy integrates smoothly with your existing software and sales processes, enabling your team to embrace digital retail solutions without the burden of extensive retraining or additional software costs. Thanks to these efficient integrations, dealerships typically see an increase of over 30 vehicle sales in their first week of using Prodigy. This platform allows you to deliver a modern and effective experience for every customer, whether they are shopping from home, on their mobile devices, or visiting your showroom. Prodigy ensures that every aspect of the deal's progression is automatically synchronized, providing a consistent and unified experience for all clients. By adopting this innovative strategy, you not only improve operational efficiency but also cultivate deeper relationships with your customers, paving the way for long-term loyalty.

Welcome to the forefront of digital automotive sales! As more consumers show interest in beginning their vehicle purchasing journey online, PrecisePrice provides an efficient method to translate those digital interactions into actual visits at your dealership. This revolutionary platform is unique in that it seamlessly integrates with DealerSocket Desking, allowing for the smooth transfer of deals to your DMS. Its user-friendly design enables online shoppers to easily tailor their payment options for their desired vehicle and transition their negotiated agreements to the showroom without hassle. The experience is made even easier with customized shortcodes that assist in converting PrecisePrice users into in-person visitors. Utilizing VIN-specific F&I menus powered by F&I Express ensures that transparency and accuracy are prioritized during the deal construction process. Additionally, PrecisePrice automatically updates deals with Desking, which means customers do not have to re-input their details. They can expect consistent pricing whether they are exploring options from home or engaging directly at your dealership. This integration not only enriches the customer experience but also refines dealership workflows, leading to a more effective sales process. Ultimately, PrecisePrice stands as a pivotal tool in modernizing the automotive retail landscape.

Reignite interest in dormant sales and service leads in under a minute effortlessly. The Bitesize deal scraper identifies and re-engages customers who have stopped communicating with your team, enabling you to start conversations with a multitude of potential buyers instantly. Forget the set-it-and-forget-it method; the Bitesize software customizes its identification of inactive clients based on your dealership's unique criteria. Our AI optimizes your interactions with the most promising leads, allowing you to focus on finalizing more sales. Each team member can utilize the capabilities of artificial intelligence to generate premium leads efficiently. We guarantee smooth note synchronization, so your representatives can deliver a unified customer experience. Every lead is swiftly assigned to the appropriate team member, improving response times significantly. With our actionable insights, you can enhance team performance and refine your communication strategies. The deal scraper ensures you connect with the right customer at the crucial moment. Additionally, Bitesize facilitates follow-ups as needed and allows you to sync and create notes and tasks in your CRM based on incoming messages, ensuring that no potential opportunity is overlooked. This all-encompassing system not only conserves time but also elevates the efficiency of your sales operations while fostering a more engaged customer base. By implementing these strategies, your dealership can significantly increase its conversion rates and overall success.

Introducing an advanced operating system specifically crafted to streamline call management while boosting productivity through immediate performance analytics, seamless CRM data integration, caller logs, text messaging, and live coaching capabilities. Call Box equips your team to adeptly handle incoming calls, bringing together all customer interactions within a unified platform. Once a call comes in and throughout the conversation, Sales and Service representatives have access to vital information from CRM systems or other contact management tools, along with caller history, which empowers them to engage with leads effectively. Additionally, managers have access to resources that enable them to mentor and assist agents during live calls, allowing for close observation of interactions with the most promising prospects. These carefully designed tools guarantee that every customer interaction is optimized for a smooth call experience, driving favorable outcomes and strengthening customer relationships. This holistic strategy not only boosts your team's productivity but also significantly improves overall customer satisfaction, creating a more effective service environment. As a result, businesses can foster a culture of excellence and responsiveness in customer service.

You're in charge! Carbase's tagging capability allows you to assign specific labels to vehicles, such as 'ownerspecial', which aids in crafting tailored merchandising pages that showcase features like highlighted inventory, weekly deals, and exclusive offers. You can easily add Featured Inventory to any current page or set up a dedicated one to spotlight older stock, ensuring it is prominently featured to entice potential buyers. Regardless of whether you label it as special pricing, internet pricing, or use any other terminology, you have the option to establish expiration dates for these prices, design an inventory page with a name you prefer, and apply special pricing to specific vehicles. Furthermore, you can integrate manufacturer rebates and incentives into your SRP and VDP to present the most competitive prices, attracting potential customers. Everyone enjoys securing a fantastic bargain! Leveraging Carbase websites to generate weekly promotions is a smart approach to highlight selected vehicles from your dealership over a specified period, which helps you efficiently manage your inventory and boost sales. This functionality not only drives sales but also enhances customer interaction by keeping them updated on the latest promotions and special offers, ultimately fostering a stronger connection with your audience.