What is Descartes Pacejet?
Descartes Pacejet is a powerful multi-carrier shipping software solution designed to fully integrate with enterprise resource planning (ERP) systems, enabling businesses to optimize their shipping processes across LTL freight, parcel, and wholesale shipments. The platform offers an extensive range of features including dynamic rate shopping that compares multiple carriers and service levels to select the most cost-effective and timely options for each shipment. Its predictive packing algorithms intelligently estimate packaging needs to minimize surprise fees and surcharges, while scan-pack workflows provide audio and visual feedback to ensure 99% error-free shipments and accelerate packing speed. Automated label printing, paperwork generation, and compliance management simplify large batch shipments and complex retail requirements, all with customizable branding options. Users benefit from a robust rules engine that offers “if-this-then-that” logic to automate shipping decisions, rates, paperwork, and operational workflows tailored to their business needs. Real-time, customizable dashboards and analytics deliver vital insights into shipping costs, labor efficiency, and carrier performance, while the address validation feature protects margins by preventing costly delivery errors. Pacejet also offers comprehensive connectivity through built-in ERP integrations and a proprietary carrier network covering 95% of available shipping services. This connectivity extends to packing and compliance platforms, ensuring seamless workflows end-to-end. With over 800 customers and billions of shipments managed annually, Descartes Pacejet is a trusted solution for businesses looking to reduce shipping costs by 20% or more, lower labor by 80%, and achieve three times faster fulfillment. Personalized demos and expert support guide companies through implementation and ongoing optimization, helping them ship smarter, faster, and more reliably.
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Descartes Pacejet Categories and Features
Shipping Software
Logistics Software
Freight Software
Distribution Software
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Descartes Pacejet Customer Reviews
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PaceJet is NOT what it seems! BUYER's BEWARE OF PACEJET!
Date: Jan 21 2020SummaryTo start off the people at PaceJet all really did seem like for the most part that they do care & they are trying to run a reputable business. However, that is where the good comments unfortunately end. Their company from the top down is very confusing. One person just points blame at the next all the way up to the Vice Presidents and the CEO pointing fingers at other companies or their counterparts. Our project was completely messed up with PaceJet. We asked a lot of pre-sales questions which included going over what shipping carriers we use. We outlined our business goals and needs then were sold on PaceJet by their staff into a multi-year solution. Kicking off the project with kick-off coordinator was straight forward they went over our info again and then we went into the integration phase. By this point now 3-4 people from PaceJet had spoken with us regarding our project. The issue there was months later PaceJet then confirms that about half of the things on our list of issues that came up could not be fixed and its due to the way pacejet was designed. Things that their staff should have instantly said to us prior to even purchasing pacejet! Their staff literally configured business rules for us then that would not work at all due to the way pacejet's software flow works. So we wasted months setting things up and configuring things ultimately that would not work. Also they keep pointing fingers about giving us a refund! A nightmare stay away from them
PositiveWeb/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all!
NegativeAbsolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow. A Normal system would pop-up an input box for your next order to ship, well not with pacejet and this is just one of many fundamental things you will find out when you try to do business with them. You have to scan barcodes and click buttons about 7-9 times just to do a single order if you are using scan pack verification and rate quoting, they overcomplicated the process completely and have no user flow directing the user to what step is next! They have fundamental business flow/setup things not built into their software correctly and then to make matters worst half of their staff understands the way their software works than the other half and your project will be stuck in the middle!. Software CRASHES and does not work. More than 2 times during a 3 month period multiple computers would not be able to print labels from PaceJet. The one time it took their support staff over 2.5 weeks to fix the issue and we made zero changes! Every other software we use printed labels fine, it was only pacejet that crashed multiple times and it was on different computers with different printers, so its not like they could blame the computer type/printer type. This made us very uncomfortable using their software as it was very very buggy.
Read More...Official Descartes Pacejet ResponseDate: Feb 18 2020
This has been a complex implementation in which all parties have worked beyond the scope of the agreement. We understand the emotional tone of this content and have offered to work with them on remaining components in bringing them live as well as to extend their subscription at no further cost to deliver value. It is our intent to connect with this reviewer and move forward.
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