What is Desktop Alert?
Desktop Alert plays a crucial role in facilitating communication among emergency response teams across the country and various sectors by delivering urgent and important messages worldwide. It provides a suite of communication tools that guarantee essential information, such as threat notifications and corporate alerts, reaches users through various channels including computer screens, email, mobile devices, SMS, and large display systems or kiosks. Remarkably, Desktop Alert holds the distinction of being the only internal communications provider in the United States to receive the esteemed DISA security certification from the Department of Defense. Its diverse clientele features notable government organizations such as the US Department of Defense, NATO Enterprise Worldwide (as their exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Furthermore, the company caters to numerous corporate clients, which include giants like Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This exceptional status as a certified vendor highlights Desktop Alert's significant contribution to improving communication security and operational efficiency during critical incidents. The company's innovative approach to communication technology ensures that vital messages are delivered promptly, thereby enhancing overall situational awareness in emergencies.
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Desktop Alert Customer Reviews
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Desktop Alert is NOT DeskAlerts
Date: Sep 04 2025SummaryDesktop Alert is NOT DeskAlerts. Desktop Alert profits off of the name confusion by offering a very watered down and inferior product that sort of does the same core function, but not as well, more difficult to use, and offers NONE of the other benefits of DeskAlerts.
Desktop Alert will take your money and run. They force hefty implementation and engineering costs on you (the equivalent of paying 5K for what should be PDF install guide, an FAQ, and maybe a video).
Don't make the mistake I did, as Desktop Alert will NOT give you a refund, even a partial one. We cancelled our agreement immediately after realizing the error (that they are NOT DeskAlerts), never used their product in Production, and they still will not cooperate with a reasonable request to refund minus time spent.PositiveNone. This alert software is dated, clunky, and not end-user friendly. My techs could handle it, but only because they are familiar with old crappy software :\
NegativeScammers profiting from name confusion with known big brand.
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