What is Desktop Alert?

Desktop Alert plays a crucial role in facilitating communication among emergency response teams across the country and various sectors by delivering urgent and important messages worldwide. It provides a suite of communication tools that guarantee essential information, such as threat notifications and corporate alerts, reaches users through various channels including computer screens, email, mobile devices, SMS, and large display systems or kiosks. Remarkably, Desktop Alert holds the distinction of being the only internal communications provider in the United States to receive the esteemed DISA security certification from the Department of Defense. Its diverse clientele features notable government organizations such as the US Department of Defense, NATO Enterprise Worldwide (as their exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Furthermore, the company caters to numerous corporate clients, which include giants like Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This exceptional status as a certified vendor highlights Desktop Alert's significant contribution to improving communication security and operational efficiency during critical incidents. The company's innovative approach to communication technology ensures that vital messages are delivered promptly, thereby enhancing overall situational awareness in emergencies.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
Desktop Alert
Date Founded:
2001
Company Location:
United States
Company Website:
www.desktopalert.net

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Desktop Alert Categories and Features

Emergency Notification Software

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Desktop Alert Customer Reviews

Write a Review
  • Reviewer Name: Nick P.
    Position: IT Director
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Desktop Alert is NOT DeskAlerts

    Date: Sep 04 2025
    Summary

    Desktop Alert is NOT DeskAlerts. Desktop Alert profits off of the name confusion by offering a very watered down and inferior product that sort of does the same core function, but not as well, more difficult to use, and offers NONE of the other benefits of DeskAlerts.

    Desktop Alert will take your money and run. They force hefty implementation and engineering costs on you (the equivalent of paying 5K for what should be PDF install guide, an FAQ, and maybe a video).

    Don't make the mistake I did, as Desktop Alert will NOT give you a refund, even a partial one. We cancelled our agreement immediately after realizing the error (that they are NOT DeskAlerts), never used their product in Production, and they still will not cooperate with a reasonable request to refund minus time spent.

    Positive

    None. This alert software is dated, clunky, and not end-user friendly. My techs could handle it, but only because they are familiar with old crappy software :\

    Negative

    Scammers profiting from name confusion with known big brand.

    Read More...
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