What is Diaform?

Diaform is an AI-powered interview platform that enhances the process of gathering product feedback by combining the depth of Zoom discussions with the extensive reach of conventional surveys. Instead of forcing all participants to respond to a uniform set of questions, Diaform encourages AI-driven conversations that can follow up on answers, probe the rationale behind responses, and convert surface-level feedback into valuable insights. Users have the option to create initial inquiries, specify how deeply the AI should delve into each topic, and share a single link, guaranteeing that every participant embarks on a customized experience based on their answers. The AI adeptly determines which answers require further questioning and knows when to move on, ensuring that ambiguous responses like “fine” or “ok” do not obstruct the collection of detailed, open-ended feedback. Participants are given the choice to communicate via voice or text, promoting longer, more sincere, and honest replies. Each session produces a detailed summary featuring sentiment analysis, levels of confidence, important keywords, memorable quotes, and recurring themes, allowing teams to swiftly act on insights instead of sifting through individual responses. Diaform is tailored for customer-focused research projects where a deep understanding is essential, covering aspects such as churn analysis, onboarding processes, post-purchase assessments, concept validation, and interviews. With this innovative solution, organizations can efficiently transform data into actionable insights, ultimately fostering a culture of continuous improvement. By utilizing Diaform, businesses can ensure they are truly listening to their customers' voices and adapting accordingly.

Pricing

Price Starts At:
$49 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Diaform Screenshot 1

Company Facts

Company Name:
Diaform
Date Founded:
2021
Company Location:
Sweden
Company Website:
diaform.io

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Diaform Categories and Features